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Reviews of Hotel Alster-Hof

3.5 out of 5
Hotel Alster-Hof
Esplanade 12, Hamburg, HH

Reviews

8.6

Excellent

Rating 10 - Excellent. 409 out of 1001 reviews" "
Rating 8 - Good. 482 out of 1001 reviews" "
Rating 6 - Okay. 90 out of 1001 reviews" "
Rating 4 - Poor. 16 out of 1001 reviews" "
Rating 2 - Terrible. 4 out of 1001 reviews" "

9.0/10

Cleanliness

9.0/10

Staff & service

8.0/10

Amenities

8.2/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

8/10 Good

Petr

Stayed 2 nights in Jan 2024

8/10 Good

Marcel

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location great stay.
Family trip to Hamburg. Hotel is in a great location. Free parking after 8pm in front of hotel on the boulevard street. Other than that a parking structure I was told was 15min away. Room was great and breakfast as well.
Stayed 1 night in Dec 2023

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2023

8/10 Good

Mr Cezar

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel for the price
Easy and fast check in. Very well located. The room is very basic but has what is needed. 10 out of 10 for cleanliness with a very comfy bed and. Could have been better if it had air conditioning, specially during the heatwave now but, unfortunately, not even a fan I had in the room. Staff are all very polite and pleasant. Breakfast is average but ok. The location is, undoubtedly, the highest selling point. If younger travelling on a budget, I totally recommend it.
Stayed 1 night in Sep 2023

10/10 Excellent

Joe

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I stayed here from the 22nd to 25th August. I am currently learning German and the staff were excellent in helping me to develop & learn. The hotel provided excellent breakfast options, had transport for the U-Bahn down the road and was next door to a variety of excellent shops. Fully recommend for anyone wanting a great stay in Hamburg. The only - point was no air conditioning in the rooms, hopefully this can be added in future, but not a major issue.
Stayed 3 nights in Aug 2023

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities
Nice location
Stayed 1 night in Aug 2023

10/10 Excellent

T

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is convenient close to the station and all amenities
Stayed 2 nights in Aug 2023

10/10 Excellent

Axel

Stayed 2 nights in Aug 2023

8/10 Good

Steve

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
2 day stay
All was good, except got bad back ache from the bed both nights, never usually have a problem, room 111
Stayed 2 nights in Jul 2023

8/10 Good

Neven

Liked: Cleanliness, staff & service, property conditions & facilities
It was very good
Stayed 1 night in Jul 2023

8/10 Good

Neven

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jul 2023

8/10 Good

Bettina

Liked: Staff & service
Stayed 2 nights in Jun 2023

8/10 Good

Hidekichi, Machida

Liked: Property conditions & facilities
バスタブがあり、久しぶりにゆっくり風呂につかれた。
Stayed 2 nights in Jun 2023

10/10 Excellent

Derrick

Stayed 1 night in May 2023

10/10 Excellent

Ger

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel, very central, spotlessly clean and friendly staff. Breakfast was also lovely
Stayed 4 nights in Apr 2023

10/10 Excellent

Ella

Stayed 1 night in Apr 2023

10/10 Excellent

Anthea

Stayed 1 night in Apr 2023

10/10 Excellent

James

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very comfortable great location super clean friendly helpful staff
Stayed 2 nights in Mar 2023

10/10 Excellent

Philip

Stayed 2 nights in Mar 2023

10/10 Excellent

Tarmo

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect location, good breakfast, professional service.
Stayed 1 night in Mar 2023

10/10 Excellent

Mr Peter

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Seems like a art deco building, expensively renovated, all the rooms I have had, were perfectly fitted new with solid wood furnishings. Huge buffet breakfast.... INCREDIBLE VALUE FOR MONEY !!! Strongly recommended, if you seek quality and value for money I will definitely return
Stayed 1 night in Jan 2023

8/10 Good

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service
All the staff were lovely - very friendly and helpful! Breakfast was really good - lots of choice, and was delicious. The only downsides were: 1) No tea/coffee making facilities in the room 2) No iron and ironing board available in the whole hotel - apparently you can ask the hotel next door and they may help? Never heard this before! 3) the hotel is undergoing refurbishment - some of the rooms are a bit dated now

10/10 Excellent

Elizabeth, Norristown

8/10 Good

Catherine

Traveled with partner
Liked: Cleanliness, property conditions & facilities
Convenient location and large room.
Stayed 1 night in Oct 2022

10/10 Excellent

Bradley

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel
I thought the hotel was really nice. I had large room with modern furnishings.
Stayed 1 night in Sep 2022

10/10 Excellent

Dieter

Stayed 2 nights in Sep 2022

10/10 Excellent

J

My third time in this hotel.
This was my third stay in this lovely little friendly hotel. I hope to be back again next year .
Stayed 1 night in Sep 2022

10/10 Excellent

Daniel

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very central, friendly and helpful staff, good breakfast clean and spacious room
Stayed 4 nights in Aug 2022

10/10 Excellent

Brent, guttenberg

Liked: Cleanliness, staff & service, amenities
Very nice location in easy walking distance of the main square and canals. Good reception we’ll covered. Access to subway close by and parks, good breakfast
Stayed 2 nights in Jul 2022

10/10 Excellent

Tessa

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel.
Hotel was easy to find, room was a good size for our whole family. They even made the sofa into a bed as requested. Breakfast is great and staff is accommodating. I would stay again.
Stayed 2 nights in Jun 2022

10/10 Excellent

Eun Young

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, super nice staff, clean
Stayed 2 nights in May 2022

10/10 Excellent

Michael

Stayed 1 night in Apr 2022

6/10 Okay

Louis

Business traveler
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Great location and friendly staff. The rooms could be mondernized. Beds are not too comfortable and could constantly hear noise from other rooms and the corridor. Breakfast was nice.
Stayed 2 nights in Mar 2022

8/10 Good

DEBRA

Stayed 2 nights in Feb 2022

10/10 Excellent

jaskarn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good
Stayed 2 nights in Sep 2021

10/10 Excellent

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Favorite place to stay in Hamburg!
Stayed 4 nights in Feb 2020

8/10 Good

BRIAN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good hotel near opera
Staff very helpful when my phone malfunctioned and with offering advice about the locality. Good breakfast of hot and cold food.
Stayed 2 nights in Feb 2020

8/10 Good

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location for visiting the city - walking distance for almost everything, and a metro station close by.
Stayed 2 nights in Dec 2019

8/10 Good

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendly staff ecommended.
The only disappointment was that we had no WiFi in our room. The room was otherwise good, and the breakfast, staff and location were great.
Stayed 3 nights in Dec 2019

10/10 Excellent

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, lovely comfortable bed and good breakfast. Everything I need!
Stayed 1 night in Nov 2019

10/10 Excellent

Barbara

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staff very helpful and friendly .After an accident to my husband they were very kind.Reception staff always smiling.
Stayed 3 nights in Nov 2019

10/10 Excellent

daniel

Stayed 1 night in Nov 2019

8/10 Good

Lawrence

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2019

10/10 Excellent

Sylvia

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Value for money cosy hotel
Cozy hotel, good location, good breakfast spread and very helpful staff
Stayed 3 nights in Nov 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
In a nice part of Hamburg with many restaurants nearby and close to the opera house.
Stayed 6 nights in Nov 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location near by center-convenient-Staffs are friendly
Stayed 1 night in Nov 2019

8/10 Good

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Rowing in hamburg
Well located . Really nice breakfast Service good Rooms fine — a little dated but clean and functional. Shower good . Staff very friendly and helpful
Stayed 3 nights in Oct 2019

10/10 Excellent

Verified traveler

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location is superb. Hotel is near train station. 30 mins away from airport by train. Near restaurant, bakery and great shopping destination. Very convenient. Our shower room is newly renovated.
Stayed 3 nights in Oct 2019

10/10 Excellent

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
An old building that has well maintained and upgraded. We enjoyed the extra large room. Morning breakfast was also very good
Stayed 1 night in Oct 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 7 nights in Oct 2019