Standard Double or Twin Room | In-room safe, desk, free WiFi
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Reviews of ITM Hotel an der Bille

2.5 out of 5
ITM Hotel an der Bille
Billwerder Steindamm 18, Hamburg, HH

Reviews

5.8
Rating 10 - Excellent. 5 out of 103 reviews" "
Rating 8 - Good. 30 out of 103 reviews" "
Rating 6 - Okay. 28 out of 103 reviews" "
Rating 4 - Poor. 25 out of 103 reviews" "
Rating 2 - Terrible. 15 out of 103 reviews" "

6.4/10

Cleanliness

6.0/10

Staff & service

4.6/10

Amenities

5.4/10

Property conditions & facilities

Reviews

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotelroom was good
Hotel is not far away from the main station. Its a 15 min drive avay from the Messe Hamburg. Hotelroom was with a shared toilette (was also written online for this room....)
Stayed 1 night in Apr 2019

8/10 Good

madden, California

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfy beds, clean room, clean bathroom. Met 2 staff members. Guy at night was nice but morning person wasn't to nice. Not to me but someone else that was staying there.
Stayed 2 nights in Jan 2018

8/10 Good

Vincent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The room itself was comfortable, clean and adequate. The internet service was not so reliable, sometimes working slow or not at all and sometimes up to speed. The location is a bit far off centre and relies either on bus 160 to connect you to the underground or a walk of 20 minutes + to the nearest underground station.
Stayed 5 nights in Sep 2017

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, room comfort
A reasonably priced place to stay in Berlin
Located about 20 minutes tram ride from the centre, the hotel is a little out the way but there are a few shops, bars and cafes nearby as is the tram stop. The room is basic but clean, the bathroom is good with a decent hot shower. Wifi is good. Overall a decent budget option if you don't mind be a little distance from the centre.

2/10 Terrible

Jackie, Boston, MA

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very bad. Don't go there.
Not a good place for tourist. Everything is bad there.

10/10 Excellent

Ivan, Ukraine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Budget hotel not far from the centre of Hamburg

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good affordable stay
Common bathroom can be cleaner

4/10 Poor

Dad, London, UK

Disliked: Property conditions & facilities, room comfort
Not for families.
The hotel is situated in an industrial estate. The road directly outside was noisy at night, with cars racing around. The rooms were very basic, very soft beds. The WIFI did not work. The hotel is above a bar which was open until late. In our opinion, it would best suit men.

6/10 Okay

Verified traveler

isolated
nothing around the hotel no cafes or bars anywhere near

4/10 Poor

Verified traveler

Traveled with group, Business traveler
Disliked: Cleanliness
Der Check In&Out war Gut und einfach. Das Zimmer war okay zum schlafen hat es uns gereicht. Sauberkeit war nicht deren stärke (Zimmer & Bad)
Stayed 1 night in Feb 2020

6/10 Okay

Verified traveler

Traveled with group
Disliked: Staff & service, room comfort
Hotel
Det var sådan set okay, bortset fra fælles toiletter og fælles bad. Receptionisten var ikke på sin plads da man skulle bruge den men ellers var det okay
Stayed 1 night in Sep 2019

8/10 Good

Kristine Kjær

Liked: Cleanliness, property conditions & facilities, room comfort
God til prisen
Min søster og jeg boede der en overnatning. Det var fint til prisen, og værelset var meget pænt og rent. Fælles badeværelset var dog lidt uhygiejnisk. Men kunne sagtens finde på at bo der igen pga. Prisen
Stayed 1 night in Aug 2019

2/10 Terrible

Verified traveler

Business traveler
Disliked: Staff & service, amenities, property conditions & facilities
Keine Parkplätze,nur besoffene vor der türe und was auf der strasse abgeht ist eine sache für sich! nicht zu empfehlen
Stayed 3 nights in May 2019

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Mar 2019

4/10 Poor

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2019

4/10 Poor

Verified traveler

Traveled with group, Traveled with partner
Liked: Staff & service, amenities
Disliked: Cleanliness
Mangelnde Sauberkeit der Zimmer, sowie der Sanitäreinrichtungen
Stayed 2 nights in Feb 2019

6/10 Okay

H-Jürgen, Leipzig

Liked: Cleanliness
Preisgünstiges sauberes Hotel
Freundliches Personal. Etwas abgelegen ca 10 Minuten zur S-Bahn.
Stayed 5 nights in Aug 2018

8/10 Good

Gerd-Helge

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Gut und preiswert!
Wir waren zufrieden!
Stayed 2 nights in Jun 2018

6/10 Okay

hsv, nrw

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Hotel mit Mängeln
Mängel an den Wänden, im Bad, auf dem Boden. Aufenthalt zum Schlafen Ja, mehr muss nicht sein.
Stayed 1 night in May 2018

6/10 Okay

Carsten, Siegen

Preisgünstiges Hotel in Hamburg
Die Zimmer sind bescheiden eingerichtet aber sauber. Kein Komfort aber ok. Dafür aber preiswert. Frühstücksbüffet hat ein gutes Preis-Leistungsverhältnis.
Stayed 1 night in Apr 2018

6/10 Okay

Peter

Liked: Cleanliness, staff & service, room comfort
fint budgethotel
Fint hotel, OK værelser og betjening til prisen. Området er præget af bilforhandlere og andet industri. Det er ikke utrygt men heller ikke særlig hyggeligt. OK tæt på transport og gratis parkering på vejene.

6/10 Okay

Verified traveler

Disliked: Cleanliness, property conditions & facilities, room comfort
Die Sauberkeit und der Zustand der Zimmer lässt zu wünschen übrig. Das Frühstück ist für den Preis echt gut. Service war auch okay.
Stayed 1 night in Mar 2018

6/10 Okay

Verified traveler

Disliked: Cleanliness, staff & service, room comfort
Ikke komfortabelt
Receptionisten kunne ikke tale engelsk. Man skulle dele toiletter, hvilket vi havde overset, da vi bookede værelset.
Stayed 1 night in Mar 2018

4/10 Poor

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities
Fenster, Türen und insbesondere das Bad waren sehr unsauber!
Stayed 2 nights in Mar 2018

6/10 Okay

pedro

Disliked: Staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Feb 2018

10/10 Excellent

Ahmad fahim

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2018

8/10 Good

Michael

Liked: Staff & service
Disliked: Cleanliness
Geschäftliche Übernachtung
Also für den Preis, und für Hamburg war es vollkommen OK. Das Frühstück war ziemlich sparsam aufgestellt, aber füre eine geschäftliche Übernachtung vollkommen ausreichend. Bedienung war sehr nett. Ein wenig mehr Sauberkeit würde nicht schaden.
Stayed 1 night in Feb 2018

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2017

6/10 Okay

Verified traveler

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Kun for at sove billigt
Skal absolut kun være for at have et sted at overnatte, det er let at komme frem og tilbage med s-bahn og 5 minutters gang
Stayed 1 night in Dec 2017

6/10 Okay

Kenny, Mecklenburg

Handwerkerhotel
Sehr einfaches HOTEL, Bad bedarf einer Überholung, Fliesen alt und unansehnlich, Frühstück zum Preis von 6 € ok.
Stayed 1 night in Dec 2017

4/10 Poor

Roland, Berlin

Disliked: Cleanliness, staff & service, property conditions & facilities
Habe eingecheckt und das Zimmer bekommen ,habe für 3Personen gebucht ein 4bett Zimmer bekomm u da ging der Tv ncht und es wa schimmel im Zimmer. Erst im 3 Zimmer wars inordnung. Sie wollte mir nicht mal Geld zurück geben damit ich in einanderes Hotel kann. Echt enttäuschend
Stayed 1 night in Nov 2017

2/10 Terrible

melli, flensburg

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Schäbig!!!
Nie wieder!zimmer dreckig!Schimmelig und schmutz Im bad.übler geruch I'm zimmer!
Stayed 1 night in Oct 2017

8/10 Good

Christel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Rolige omgivelser i weekenden
Dejligt roligt område, især da det var weekend, da det er et industri område. Personalet var venlige og morgenmaden var mere end man ellers kan forvente, omend prisen var den samme for børn som voksne. De var venlige. Skal vi bo i Hanborg en weekend igen, bliver det her. I forhold til de to andre steder vi har boet i samme prisklasse, var dette meget mere hotel end de andre, hvor man skulle leje sengetøj og købe håndklæder.
Stayed 1 night in Sep 2017

6/10 Okay

Verified traveler

Disliked: Property conditions & facilities
Gewoon OK
We hebben twee overnachtingen in dit het hotel gehad en het pas prima. De badkamer was minder, want de douchekop was kapot waardoor je deze de hele tijd in je hand moest houden ( niet het einde van de wereld, maar voor de prijs die je betaald verwacht je wel een normaal functionerende douche). voor de rest waren de bedden gewoon goed. Het station lag op 5 minuten lopen waarna je met de trein binnen 10 minuten in de stad was. Locatie is dan ook prima. Kortom OK hotel voor twee overnachtingen als je het merendeel in de stad bent
Stayed 2 nights in Sep 2017

8/10 Good

Dennis

Liked: Cleanliness
Disliked: Room comfort
Rent og pænt, eneste minus var at vi skulle dele toilet med 2 andre værelser
Stayed 1 night in Aug 2017

4/10 Poor

Thomas

Disliked: Cleanliness, property conditions & facilities
Billigt med basale fornødenheder
Hotellet var billigt, og vi blev opgraderet til et værelse med eget bad og toilet (havde bestilt med bad og toilet på gangen). Værelset var småt, med udsigt til en grå væg, og rengøringen var temmelig overfladisk. Hotellets er placeret i et kvarter med automekanikere og autoforhandlere, hvilket ikke er videre charmerende. Alt i alt får man, hvad man betaler for: en seng at sove i, og ikke meget mere.
Stayed 2 nights in Jul 2017

8/10 Good

Franco

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2017

8/10 Good

Tom

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Kjipt men topp
Helt greit hotell for overnatting. Rimelig og bra frokost. Personalet kunne vært på servicekurs og ikke minst språkkurs. Dama ved utsjekking og frokost ropte ut "katastrof" når vi tok feil asjetter til frokosten og vi spurte om hun kunne kjefte på engelsk og ikke tysk. Innsjekking også på dårlig i engelsk og ikke god til å lytte. Han var brydd og overkjørende. Luktet røyk i gangene da personalet røyke i inngangspartiet. Rommet var over all forventning.
Stayed 1 night in Jul 2017

6/10 Okay

Irene, Saarland

Liked: Cleanliness
Hotel an einer Hauptstraße
Hotel sauber, Personal freundlich, Preis angemessen aber,wenn man ein Zimmer zur Straßenseite erwischt, ist es sehr laut, das nächste Problem: kein Aufzug bei 3 Etagen
Stayed 4 nights in Jun 2017

8/10 Good

Camilla

Liked: Cleanliness, staff & service, property conditions & facilities
Det var er ok hotel til en billig pris
Stayed 2 nights in Jun 2017

6/10 Okay

Verified traveler

Disliked: Cleanliness
Für kurze Aufenthalte in Ordnung. Guter und schneller check in. Zimmer zweckmäßig aber etwas abgewohnt. Negativ: vieles im Zimmer klebte, als wenn manches längere Zeit nicht sauber gemacht wurde und auf meiner Etage stank es penetrant nach Zigarettenqualm, obwohl überall NichtraucherSchilder an den Zimmertüren hingen.
Stayed 2 nights in Jun 2017

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Erik

Liked: Cleanliness, property conditions & facilities

8/10 Good

Verified traveler

Liked: Cleanliness, property conditions & facilities, room comfort

4/10 Poor

Verified traveler

Disliked: Staff & service, property conditions & facilities, room comfort

10/10 Excellent

Tomasz

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

4/10 Poor

KATJA

Disliked: Staff & service, property conditions & facilities, room comfort
umgebung schlecht, Lage schlecht, Dusche schlecht
privat und nur übernachtet

4/10 Poor

Anne, Rennes

Disliked: Property conditions & facilities
Hôtel moyen et cher pour les prestations et lieu
Vue sur un parking, pas de bus après 20 h ; si l'arrivée est "tardive", soit après 21 heures, prévoir un dîner à la station service juste en face, le resto d'à coté ne sert plus ; pas de double vitrage ni volets, donc réveil matinal en semaine, une seule douche et deux toilettes pour 5 chambres ; Lits jumeaux systématiques dans les chambres ; Les chambres cependant sont propres, le petit déjeuner, à 6 euros, est correct, il y a le choix ;

8/10 Good

Caroline

Liked: Cleanliness, staff & service, room comfort
Meget for små penge
Vi har haft en super weekend. Syndes virkelig vi har fået noget for vores penge. Hotellet ligger kun 1 stop med s-banen og så er man i centrum. Værelset var super fint iforhold til prisen.

4/10 Poor

Ulla-Britt

Disliked: Room comfort
Koldt vand og tilrøget
Langsom WiFi. Ikke noget varmt vand. 70cm brede senge. Massiv røglugt i begge ikke-rygerværelser. Beliggenhed i et industrikvarter. Ingen elevator. Udenfor byen. Venlig betjening. Acceptabel morgenmad. Udsigt til vand.