Ratings based on 13 Verified Reviews

They paid and stayed. We double-checked.
4.8 out of 5
100% of guests recommend
5.0 Room cleanliness
5.0 Service & staff
4.7 Room comfort
5.0 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by Timothy from Chicago

Stunning hotel, near to restaurants, bakeries, etc

Posted Aug 9, 2013
Pros: Everything!
Had an excellent experience, the restaurants in the hotel were very good, the staff were courteous, the rooms were perfect.
5 out of 5
Recommended
for Business Travelers
by Fifib from London

Fantastic hotel

Posted Apr 15, 2013 on Hotels.com
Great service- greeted nicely and shown around the communal areas of the hotel. Very accomodating to requests for de-caf coffee and other small things.Room was impeccably clean and a nice turn down service at about 6pm.
5 out of 5
Recommended
by A verified traveler

Exceptional Service

Posted Nov 29, 2012 on Hotels.com
Exceptional Service !
4 out of 5
Recommended
by A verified traveler

Nice but far from the action

Posted Nov 12, 2012 on Hotels.com
Great place to stay. Nice rooms and great service. But the hotel is kind of in the middle of nowhere. Most things are a 15 minute cab ride away from the hotel. If you do not want to eat at the hotels restaurant, you will have to walk to the little village nearby and a lot of the places close early.
4 out of 5
Recommended
by A verified traveler

Posted Jun 28, 2012 on Hotels.com
Excellent service but location a bit cumbersome.
5 out of 5
Recommended
for Couples
by Terri from Davis, CA

Louis C Jacobs hotel

Posted Jun 8, 2012
Pros: Restaurants! Great meals.
Cons: It was a bit of a hike to our room.
Location: Overlooks the Elbe River. Very good location, not far from downtown area, but more residential. It was great for us.
This was a great find! We loved the restaurants in this hotel. Two of the best meals we had on our trip. Pricey but made for a very special trip. The rooms are large and comfortable. Staff is impecable.
5 out of 5
Recommended
for Everyone
by A verified traveler

Mr. D

Posted May 3, 2012
I like to stay at Jacob hotel. Nice rooms, perfect view, excellent place
5 out of 5
Recommended
by A verified traveler from UK

Top class in every respect

Posted Jan 29, 2011
The Louis Jacob hotelk is top class. I stayed there for only one night on a business trip in Hamburg, and I wished I could have stayed for longer. This is a much better hotel than the Hyatt which I bokked for the rest of my trip. The service wa impeccable from the moment I set foot in the recception. The room itself was fairly traditional, but quite large with a well equiped bathroom. The only negative ppoint was a fairly old, small TV - its needs updating with a modern flat screen - but as I don't watch TV in hotel rooms, this was not a problem. I imagine the more expensive rooms have a view over the river, but my room was in the annex accross the road, not the most convenient if it is raining. I ate in the Jacob bistro which was buzzing with a great atmosphere, an interesting short menu and pretty good value for money and again the service was brilliant. Breakfast was as good as it gets (not cheap though), withoiut quite the range of choice that some of the bigger hotels offfer, but with high quality items and nothing was too much trouble. I would recomend this hotel to anyone who does not need to be right at the centre of Hamburg. And for a romantic break it woould be excellent.
5 out of 5
Recommended
for Couples
by Pat B. from Rancho Mirage, CA

Perfection

Posted Aug 11, 2010
This was our second stay at this lovely hotel. The staff is very friendly and speak fluent English. No request is too small or too large. They will take care of it. The hotel is located away from the center of town in a beautiful up-scale residential area. There is a bus stop in front of the hotel. We had a car and there was underground parking for it. Excellent food. A wonderful hotel.
4 out of 5
Recommended
by A verified traveler from Singapore

Best Location in Hamburg

Posted Jul 15, 2009
I have visited Hamburg several times as it is my corporate HQ for the last 11 years. I rarely have the chance to stay in such a nice hotel and due to expedia, got to stay at a good value. The hotel is situated right on the water, so if the weather is nice, which it was during my visit, it can be one of the most relaxing places to be. The staff go out of their way to assist and ensure that the stay is most memorable. The restaurant was one of the best meals that I have had anywhere in the world, and more impressive was that I was in a group at the dinner, so they managed to accomplish this to a large party.