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Reviews of Hotel Zum Zeppelin

Hotel Zum Zeppelin
Frohmestrasse 123 + 125, Hamburg, HH

Reviews

7.8

Good

Rating 10 - Excellent. 48 out of 226 reviews" "
Rating 8 - Good. 112 out of 226 reviews" "
Rating 6 - Okay. 54 out of 226 reviews" "
Rating 4 - Poor. 9 out of 226 reviews" "
Rating 2 - Terrible. 3 out of 226 reviews" "

8.2/10

Cleanliness

8.4/10

Staff & service

8.6/10

Amenities

7.2/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Ronald

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good Value
Lovely but simply hotel, good value for the price.
Stayed 2 nights in Oct 2023

8/10 Good

Joao

Traveled with family
Liked: Cleanliness, staff & service
Friendly hotel with an excelent restaurant
Friendly hotel with an excelent restaurant. Not far from the airport and nearby transports to the center.
Stayed 2 nights in Aug 2022

10/10 Excellent

Rhys

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2022

8/10 Good

Guido

Traveled with family
Liked: Cleanliness, staff & service
Nice staff and obviously the place has history. Bit crammed though and given the remote location I found it over priced.
Stayed 1 night in Jun 2022

8/10 Good

ruben ullassa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good hotel with parking
Ok hotel for an overnight stay with free parking . Rooms small but clean and comfortable. Staff warm and welcoming.
Stayed 1 night in Aug 2021

8/10 Good

Torben

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2020

8/10 Good

Joao

Liked: Cleanliness, staff & service, room comfort
Nice hotel outside of the busy Hamburg city centre
Nice hotel in the Hamburg area outside the busy centre. Very near to the bus or underground connections to the centre. Great restaurant and food.
Stayed 1 night in Aug 2019
Response from Empfang on Aug 16, 2019
Dear Joao, thank you for your feedback. We appreciate that you had a good and comfortable stay in our hotel.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel clean,rooms are very warm showers are hot and very powerful, Food was very good and breakfast had good choic. Would stay again
Stayed 1 night in May 2019
Response from Karin Gonder on May 20, 2019
Thank you very much for your very good feedback. It was a pleasure to have you here. We are looking forward to welcoming you again.

10/10 Excellent

Mark, Vancouver BC Canada

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I was visiting family for xmas....so l was in the Nienborf area of Hamburg... very good price from expedia. l stayed three days @ $100.00 Can. a night (great deal for approx 30% saving).Very clean , great helpful staff, as l am a non German speaking person. Nice little breakfast buffet for 10€ each morning .The hotel is close to a small pedestrian mall ...(8 min walk...Niendorf area). Subway was close to hotel ...about a 10 min walk....about 20 min approx. from downtown Hamburg by subway. This hotel is a little above mid-range ...the only downside is.....you may want to close the windows if you are a light sleeper....as there is main road out front...(not a highway but moderate traffic in the daytime...night not so much). Overall l was very happy. I would recommend.
Stayed 3 nights in Dec 2018
Response from Karin Gonder on Jan 20, 2019
Dear Mark, thank you for your very good feedback. It was a pleasure having you in our hotel. Looking forward to welcoming you again here in the Zeppelin hotel. Kind regards

6/10 Okay

Houssam, cairo, Egypt

Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in May 2018
Response from Empfang on Dec 9, 2018
Sehr geehrte Familie von Houssam, wir bedanken uns für Ihre Bewertung.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities

8/10 Good

ANNA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good
Good hotel for the price.

6/10 Okay

Doris

Liked: Staff & service
Thought it was near Hamburg airport when I booked & it was too far away & required a cab to get to airport. Not worth the nightly cost for this property in the middle of a residential area.

8/10 Good

John, Abingdon, Oxfordshire

Liked: Staff & service
Disliked: Cleanliness, room comfort
Nice hotel, shame about the room
The hotel itself was pleasant and we had a lovely meal in the restaurant, served by polite and friendly staff. Check-in and checkout were efficient and friendly. I am sure that the rooms in the main building or even the adjacent annexe would have been clean and comfortable, but we were allocated a basement room in a house on the other side of a busy main road. It was dull, shabbily decorated and dingy, which spoiled the overall experience.

8/10 Good

Truc, Denmark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good and modern
We were happy with our stay and the standard was very good despite the affordable place. Would definitely stay here again next time around in Hamburg

8/10 Good

Dooyoung

Liked: Staff & service, room comfort
Smoking Room was not good.. Guest can't use Wi-fi & their own 3G data service, Because underground room was not available for using internet service. But!! Non smoking Room was good.

6/10 Okay

Sami, Finland

Liked: Cleanliness, property conditions & facilities
over night stay
Most of the staff were friendly and helpful, especially at the breakfast. Breakfast buffet was great. My stay was on a very hot day (>30degrees celcius) and my room was on the sunny side of the building so it was too hot in the room for sleeping. While having to keep the window open, the street noise was a bit disturbing. However, the warm weather was not the hotel's fault :) The room was pretty small, but still okay for such price.

8/10 Good

Pratik

Liked: Cleanliness, staff & service, property conditions & facilities

6/10 Okay

carol, Calgary

Disliked: Property conditions & facilities
Hamburg hotel
We were a little surprised to be given a room in an "annex" building across the (very busy) street from the actual hotel and dining room. Also, our room was in the basement, and was kind of musty and damp. We had a small fridge but it wasn't working. Overall, though, it was clean, and made up each day. It surely could use a reno though - there was actually a hole in the wall and water stains under the window. And it was a bit of a pain to cross the street for breakfast and dinner. The good news was the location in terms of transportation - the bus went by every 15 minutes or so, and it took us right downtown where we wanted to be.

6/10 Okay

J, Lisbon

Disliked: Room comfort
I expected much better for the price
I was lodged in a residence some 200 meters away from the main Hotel building. To move between both it is necessary to cross an intense traffic street without any crosswalks nearby. The room was average. There was a fridge without any bottle inside, I found a bottle of water over the desk though. There were no extra power supply socket for clients use, I had to disconnect the desk lamp to connect my notebook. I had to return to the main building to request internet wifi and was asked how many devices I needed to connect. The internet connection was bad and required me to login again and again. The bed headboard was placed against a groove on the wall, so the cushion could not be properly seated to watch TV from the bed.

10/10 Excellent

Thomas, USA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Close to airport.
Nice, clean and affordable hotel with an outstanding restaurant.

8/10 Good

Tom, Raleight, NC, US

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Spartan German Accommodations
No air. Hardwood floors throughout. No chair other than the straight-backed chair at the desk. Ultra-clean, but got warm.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, room comfort
Main building is nicer but...
We chose a room in the new building. It was pretty but it was so noisy because of a ventilation fan (one of those industrial sized ones that they used for the whole kitchen) that was on during daytime. Although it would turn off around 22:00-23:00, we decided to switch to a room in the annex instead which had much older interior and also smaller area. However, it was quiet. The breakfast was ok. This is not a big hotel so don't expect a 100-course buffet. There was enough stuff to make me satisfied. The restaurant itself was pretty. The staff that I met spoke excellent english. Most people travel here by car, and so did we. The free car parking just right outside our door in between the two buildings made it convenient to load and unload the car.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent service
The hotel is located is a non tourist area. There are a few restaurants and stores nearby. It was a about 15 minutes drive from the airport. The rooms were clean, typical size for Europe. All the staff was very friendly and helpful. The rooms are located in a few different buildings. The room I had was on the street side and was a little noisy. The restaurant was good and reasonably priced. The breakfast buffet was very good with a lot of choices. I would recommend this hotel.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Reaonable Hotel near the airport
Very clean. Exceptionally friendly staff - especially for an English speaker:)

6/10 Okay

K2, France

Liked: Staff & service, property conditions & facilities
overall good hotel
Was in the "over the Road " annexe. This was not a problem as although it is a very busy road during the daytime, traffic lights, with a crossing is within easy reach. Breakfast was excellent. On the down side, was disappointed to have a room which smelt really strongly of smoke, despite asking for a non-smoking room. (room was however a good size) 5 minute walk to bus stop which easily links with the U Bahn

10/10 Excellent

Sid

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Quality, location, value.
A first class base from which to see Hamburg.

8/10 Good

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Zu empfehlen
Stayed 3 nights in Feb 2024

2/10 Terrible

Martin

Stayed 1 night in Oct 2023

8/10 Good

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fint lille Hotel med et fint køkken , bor der regelmæssigt det fungerer uden at være prangende
Stayed 1 night in Sep 2023

10/10 Excellent

Ulrich

Stayed 3 nights in Aug 2023

8/10 Good

Sebastian

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service
War alles super sauber ordentlich und freundlich Gern wieder
Stayed 1 night in Jul 2023

10/10 Excellent

Miriam

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2023

10/10 Excellent

Eduardo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Incrível
Quarto muito agradável, bairro bem legal. Acomodações de primeira qualidade. Gostei muito.
Stayed 2 nights in Jun 2023

10/10 Excellent

Ingegerd

Stayed 1 night in Jun 2023

10/10 Excellent

Arnold

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
sicher,ruhig,praktisch,sehr gute Parkmöglichkeit
Stayed 2 nights in May 2023

10/10 Excellent

Regina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Sauberes Hotel , sehr hilfsbereit, gutes Essen , liebevoller Service
Stayed 1 night in Apr 2023

8/10 Good

Silvia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ich kann es nur weiterempfehlen
Stayed 1 night in Apr 2023

8/10 Good

Bärbel

Stayed 1 night in Feb 2023

8/10 Good

Martina

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Alles prima
Stayed 1 night in Jan 2023

6/10 Okay

Verified traveler

Das Hotel ist "in die Jahre" gekommen
Das Hotel ist in die Jahre gekommen: kein Aufzug; im Komfort DZ ist das Bad zwar flächenmäßig großzügig, aber ebenfalls stark veraltet und etwas heruntergekommen, Frühstücksbuffet okay
Stayed 1 night in Dec 2022

10/10 Excellent

per

Stayed 1 night in Dec 2022

6/10 Okay

Rainer

Business traveler
Liked: Staff & service, amenities
Das von mir gemietete Zimmer könnte mal eine Renovierung gebrauchen. Frühstück, Personal und Restaurant waren voll zu meiner Zufriedenheit

10/10 Excellent

Mike

Stayed 1 night in Nov 2022

8/10 Good

NICO

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Stayed 1 night in Oct 2022

6/10 Okay

kenan

Stayed 1 night in Sep 2022

10/10 Excellent

Matthias

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2022

10/10 Excellent

Steven

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 1 night in Apr 2022

10/10 Excellent

Georg

Stayed 2 nights in Mar 2022

10/10 Excellent

Carsten

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Haben uns wohlgefühlt
Alles bestens, nettes familiäres Hotel!
Stayed 1 night in Aug 2021