Minibar, soundproofing, free cribs/infant beds, free WiFi

Reviews of IntercityHotel Hamburg-Altona

3.5 out of 5
IntercityHotel Hamburg-Altona
Paul-Nevermann-Platz 17, Hamburg, HH

Reviews

8.4

Very Good

Rating 10 - Excellent. 327 out of 905 reviews" "
Rating 8 - Good. 439 out of 905 reviews" "
Rating 6 - Okay. 106 out of 905 reviews" "
Rating 4 - Poor. 23 out of 905 reviews" "
Rating 2 - Terrible. 10 out of 905 reviews" "

8.8/10

Cleanliness

8.6/10

Staff & service

8.6/10

Amenities

8.4/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Roger

Stayed 2 nights in Dec 2023

10/10 Excellent

Clemens

Stayed 3 nights in Nov 2023

8/10 Good

Verena

Stayed 1 night in Nov 2023

8/10 Good

Lars Henning

Stayed 1 night in Oct 2023

8/10 Good

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fingerprinting at sign in
Having a check in ask for a finger print at check in is a teal turn off
Stayed 2 nights in Oct 2023

8/10 Good

Patricia

Stayed 2 nights in Sep 2023

8/10 Good

Christoph

Stayed 2 nights in Sep 2023

10/10 Excellent

Barbara

Stayed 1 night in Jul 2023

10/10 Excellent

Indra

Stayed 3 nights in Jul 2023

8/10 Good

Christoph

Stayed 1 night in Jul 2023

8/10 Good

Indra

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2023

10/10 Excellent

Sylvia

Stayed 3 nights in Jun 2023

8/10 Good

Paul

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jun 2023

8/10 Good

Christina

Stayed 7 nights in Jun 2023

8/10 Good

KEISUKE

Stayed 3 nights in Jun 2023

2/10 Terrible

Ari

Stayed 2 nights in Jun 2023

10/10 Excellent

mary

Stayed 5 nights in May 2023

6/10 Okay

Britney

Traveled with partner
Liked: Cleanliness, staff & service
Disliked: Amenities
The bed was so firm. Uncomfortably so. I appreciated the Free water and great location. All the staff I interacted with were very nice. Did not try the food and vending machine was overpriced.
Stayed 2 nights in May 2023

10/10 Excellent

Patrik

Stayed 4 nights in Apr 2023

10/10 Excellent

HODAKA

Stayed 2 nights in Apr 2023

10/10 Excellent

Larry

Stayed 2 nights in Apr 2023

10/10 Excellent

Holger

Stayed 1 night in Mar 2023

4/10 Poor

Maraike

Stayed 4 nights in Jan 2023

4/10 Poor

Verified traveler

Disliked: Cleanliness, property conditions & facilities
Schimmel
Die Sauberkeit im Bad ist nicht die beste. Die Dusche war sehr mit schwarzem Schimmel befallen. Die Dichtung der Duschtür dichtet nicht ab d.h. zwischen der Tür und der Glaswand war zirka ein 2cm Spalt.
Stayed 1 night in Jan 2023
Response from Markus Gorges on Feb 6, 2023
Lieber Gast,danke, dass Sie sich die Zeit genommen haben, uns zu bewerten.Schön , dass Ihnen unsere Zimmerausstattung gefallen hat.Ein großes Ziel im IntercityHotel Hamburg-Altona ist es, unseren Gästen stets einen hervorragenden Service bei uns zu bieten.Ich werde Ihr Feedback an das Housekeeping-Team weitergeben, damit diese Situation in Zukunft nicht mehr entstehen wird.Schöne Grüße aus Hamburg wünscht IhnenHoteldirektor

6/10 Okay

Gisela

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
The staff at the reception was very friendly and gave me a quiet room upon request. Unfortunately the room (216) had a very strong smell of fabric freshener and the window was wide open upon entering the room. Not sure what the hotel was trying to cover up but the odour was pretty overwhelming. The breakfast was pricey but good
Stayed 1 night in Jan 2023

10/10 Excellent

Katja

Stayed 2 nights in Dec 2022

10/10 Excellent

Jules

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Net hotel.
Net hotel en makkelijk bereikbaar per OV.
Stayed 1 night in Nov 2022

4/10 Poor

Kazuki

Stayed 6 nights in Nov 2022

10/10 Excellent

john

Stayed 1 night in Nov 2022

10/10 Excellent

john

Stayed 1 night in Nov 2022

10/10 Excellent

Jakob

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2022

10/10 Excellent

Thomas

Stayed 1 night in Oct 2022

8/10 Good

Paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2022

8/10 Good

Stephan

Stayed 1 night in Sep 2022

10/10 Excellent

Peter

Stayed 1 night in Sep 2022

8/10 Good

Friedrich

Stayed 4 nights in Sep 2022

8/10 Good

Patrick

Stayed 2 nights in Sep 2022

10/10 Excellent

Bernd

Stayed 3 nights in Sep 2022

10/10 Excellent

Marina

Stayed 1 night in Sep 2022

10/10 Excellent

Øyvind

Stayed 2 nights in Sep 2022

10/10 Excellent

Carolin

Stayed 2 nights in Aug 2022

8/10 Good

Henrique

Stayed 1 night in Aug 2022

8/10 Good

Patricia

Stayed 1 night in Aug 2022

10/10 Excellent

Dominik

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great room overlooking the streets, very clean and minibar was well stocked and included in the rate
Stayed 2 nights in Aug 2022

8/10 Good

MALUCHNIK

Stayed 2 nights in Aug 2022

10/10 Excellent

Bettina

Stayed 1 night in Aug 2022

10/10 Excellent

Emine Demet

Stayed 2 nights in Aug 2022

8/10 Good

Stefan

Stayed 2 nights in Aug 2022

10/10 Excellent

Ole

Stayed 2 nights in Aug 2022

10/10 Excellent

Alexandre

Stayed 1 night in Jul 2022