Ratings based on 142 Verified Reviews

They paid and stayed. We double-checked.
4.5 out of 5
94% of guests recommend
4.6 Room cleanliness
4.5 Service & staff
4.5 Room comfort
4.6 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Personal Event
by Chris from Frankfurt

Nice location with great view

Posted Jan 21, 2014 on Hotels.com
It's more a business hotel!
5 out of 5
Recommended
by A verified traveler

This traveler left a rating score only Posted Jan 21, 2014 on Hotels.com
5 out of 5
Recommended
for Everyone
by Ashley

Lovely Hamburg hotel in a great location

Posted Jan 15, 2014
Pros: Staff, room quality, location and proximity to town and facilities. Breakfast at the top is particularly pleasant.
3 out of 5
Recommended
for Everyone
by Os

This traveler left a rating score only Posted Jan 8, 2014
5 out of 5
Recommended
for Everyone
by A verified traveler

great with children

Posted Jan 6, 2014
Pros: staff friendliness
Location: great location walking distance to everything you need
stayed here for 2nights with a 16month old toddler and the staff were very helpful
5 out of 5
Recommended
for Everyone
by A verified traveler

This traveler left a rating score only Posted Dec 26, 2013
5 out of 5
Recommended
for Everyone
by Sis from Brisbane

excellent Hotel

Posted Dec 26, 2013
Cons: None .. everything good as is
Location: Lots of restaurant behind the hotel and not expensive
Room very nice , large and everything else is top quality , view to the lake and city is good from our 6th level .
4 out of 5
Recommended
by A verified traveler

This traveler left a rating score only Posted Dec 5, 2013 on Hotels.com
2 out of 5
Recommended
by Delet Joerss from New York, NY

Got a lot to learn!

Posted Nov 5, 2013 on Hotels.com
Not much. On arrival nobody there to take myu luggage until I was well insdie the lobby! The receptionist was on what I am sujre was a personal call an I waited a good 3 mkinutes or more. She did not pay attention (I needed to ask whether I shld fill in my passport#, speakign German doenst mean I am, does it? the upstairs bar charges E18 for a simple martini, that is 50% more than I ever paid in Manhattan. A manager met me at teh bar another evening and was most helpful and and embarrassed, bujt it shld not have to come to that!
5 out of 5
Recommended
for Everyone
by joy from kent

great hotel in a great location

Posted Oct 1, 2013
had a great long weekend stay at this wonderful hotel