Lobby lounge

Reviews of Leonardo Hotel Hamburg Airport

Leonardo Hotel Hamburg Airport
Langenhorner Chaussee 183, Hamburg, HH

Reviews

8.2

Very Good

Rating 10 - Excellent. 341 out of 1000 reviews" "
Rating 8 - Good. 478 out of 1000 reviews" "
Rating 6 - Okay. 131 out of 1000 reviews" "
Rating 4 - Poor. 36 out of 1000 reviews" "
Rating 2 - Terrible. 14 out of 1000 reviews" "

8.6/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.0/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Sunjay

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfort at budget price.
Wonderful stay, I preferred staying here than at Hamburg city. It was very cheap price but the standard was extremely high. I also like that public transportation is very close for travelling anywhere in Hamburg area.
Stayed 1 night in Jun 2022

10/10 Excellent

Neil

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Apr 2022

10/10 Excellent

Sean

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent service at the Leonardo Hamburg Airport.
After British Airways cancelled our flight to London at short notice we had to find accommodation near to Hamburg Airport. We chose the Hamburg Airport Leonardo Hotel and we were so happy that we did. The staff were very welcoming and extremely helpful. The hotel room was spacious and clean and the breakfast was excellent. I would thoroughly recommend the Leonardo Hamburg Airport Hotel.
Stayed 1 night in Mar 2022

10/10 Excellent

Dalia

Liked: Cleanliness, staff & service, property conditions & facilities
All good just the price it’s high
Stayed 1 night in Mar 2022

10/10 Excellent

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A pleasant stay
Good hotel offering a great breakfast. Parking overpriced for what it is. Rooms turning a littel dated, but are comfortable.
Stayed 1 night in Mar 2022

10/10 Excellent

Sirley

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2022
Response from Buenyamin Karakeben, Front Office Manager on Jan 19, 2022
Dear guest, thank you for taking the time to give us a feedback. We are happy that you enjoyed your stay and looking forward to welcome you again. Warm regards Leonardo Hamburg Airport Buenyamin Karakeben Front Office Manager

10/10 Excellent

Helmut

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was ok
Stayed 1 night in Dec 2021

10/10 Excellent

Jaime

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Proximity to airport
Stayed 8 nights in Oct 2021

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service
Stayed 1 night in Aug 2021

8/10 Good

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Close to airport
close to the airport can be recommended
Stayed 1 night in Jan 2021

10/10 Excellent

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2020
Response from Michelle on Mar 20, 2020
Dear Guest, Thank you very much for taking your time to evaluate your stay with us. We were very pleased with your positive and motivating assessment and gladly passed it on to our colleagues and management. It is a great pleasure for us, when our guests were completely satisfied with their visit - this is our daily goal. We are looking forward welcoming you again at the Leonardo Hotel Hamburg Airport. With best regards, Your team at Leonardo Hotel Hamburg Airport

10/10 Excellent

Uwe

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good airport hotel in Hamburg
Very close to airport, offering free shuttle. Friendly staff, excellent breakfast. Euro for Euro a very good value
Stayed 1 night in Mar 2020
Response from Michelle on Mar 8, 2020
Dear Mr. Uwe, How lucky we are that you took your time to evaluate your stay with us. Your great rating shows us that you enjoyed your stay and that everything was to your fullest satisfaction. To receive such reviews as yours is our daily intention and goal and if we succeed - there is not better compliment for us:-) We are looking forward to welcome you again during your next visit to Hamburg. With best regards, Your team at Leonardo Hotel Hamburg Airport

10/10 Excellent

Tamara

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We loved the glass atriums and openness of the lobby. The rooms were spacious and quiet. The staff was helpful and always smiling. The restaurant and chef were wonderful. The shuttle to the airport was great. Thank you for a great stay.
Stayed 2 nights in Feb 2020
Response from Michelle on Feb 22, 2020
Dear Tamara, How lucky we are that you took your time to evaluate your stay with us. Your great rating shows us that you enjoyed your stay and that everything was to your fullest satisfaction. To receive such reviews as yours is our daily intention and goal and if we succeed - there is not better compliment for us:-) We are looking forward to welcome you again during your next visit to Hamburg. With best regards, Your team at Leonardo Hotel Hamburg Airport

8/10 Good

Verified traveler

Stayed 1 night in Jan 2020
Response from Leonardo Hotel Hamburg Airport Team on Feb 2, 2020
Lieber Gast, vielen Dank, dass Sie Ihren Aufenthalt bei uns bewertet haben. Wir freuen uns sehr, dass alles zu Ihrer Zufriedenheit war und möchten Sie sehr gern bald wieder bei uns begrüßen. Mit freundlichen Grüßen Ihr Team vom Leonardo Hotel Hamburg Airport

8/10 Good

sfw, Schaalby Germany

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
They are extremely helpful. My flight was 12 hours late. They kept their driver service and desk open to get me to my room around 11pm. Made sure I had everything I needed when I got there. All employees were very polite and helpful.
Stayed 1 night in Jan 2020
Response from Leonardo Hotel Hamburg Airport - Team on Jan 13, 2020
Dear Guest, thank you very much for your Kind Feedback! We are very happy that your stay was to your satisfaction and we hope to welcome you again during your next stay in Hamburg. With best regards, Leonardo Hotel Hamburg Airport - Team

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Dec 2019
Response from Michelle on Jan 6, 2020
Dear Guest, Thank you very much for taking the time to evaluate your stay at the Leonardo Hotel Hamburg Airport. We are very happy to read that you liked our hotel and that you enjoyed staying with us. We would be very happy to welcome you again during your next stay in Hamburg. With best regards, Leonardo Hotel Hamburg Airport - Team

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I ordered breakfast daily an d twice had to go to desk to notify that we had been left off. We had been booked for 10 days.
Stayed 10 nights in Dec 2019
Response from Leonardo Hotel Hamburg Airport - Team on Jan 4, 2020
Dear Guest, thank you very much for taking the time to evaluate your stay at the Leonardo Hotel Hamburg Airport. We are very sorry that your breakfast order did not work properly and want to apologize for the inconvenience. We hope that you will give us a Chance to earn back your trust and to welcome you soon again. With best regards, Leonardo Hotel Hamburg Airport - Team

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2019
Response from Leonardo Hotel Hamburg Airport - Team on Dec 30, 2019
Lieber Gast, vielen Dank für die tolle Bewertung, die Sie Ihrem Aufenthalt bei uns gegeben haben. Wir freuen uns sehr, dass alles zu Ihrer vollsten Zufriedenheit war und möchten Sie sehr gern bald wieder bei uns begrüßen. Mit freundlichen Grüßen Ihr Team vom Leonardo Hotel Hamburg Airport

8/10 Good

Wolfgang Dr.

Liked: Cleanliness, staff & service, room comfort
dark rooms in the lobby
Stayed 1 night in Dec 2019
Response from Leonardo Hotel Hamburg Airport - Team on Dec 15, 2019
Dear Guest, thank you very much for taking the time to evaluate your stay at the Leonardo Hotel Hamburg Airport. We are very happy that you like our hotel and regret that not everything was to your fullest satisfaction. We forwarded your Feedback to our Management and will use it constructively. We hope to welcome you soon again. With best regards, Leonardo Hotel Hamburg Airport - Team

8/10 Good

John

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2019
Response from Michelle on Nov 24, 2019
Dear John, Thank you very much for taking the time to evaluate your stay at the Leonardo Hotel Hamburg Airport. We are very happy to read that you liked our hotel and that you enjoyed staying with us. We would be very happy to welcome you again during your next stay in Hamburg. With best regards, Leonardo Hotel Hamburg Airport - Team

8/10 Good

zvi

Liked: Cleanliness, room comfort
Stayed 1 night in Oct 2019
Response from Michelle on Nov 7, 2019
Dear Guest, Thank you very much for taking the time to evaluate your stay at the Leonardo Inn Hotel Hamburg Airport. We are very happy to read that you liked our hotel and that you enjoyed staying with us. We would be very happy to welcome you again during your next stay in Hamburg. With best regards, Leonardo Hotel Hamburg Airport - Team

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities
Stayed 7 nights in Oct 2019
Response from Michelle on Oct 22, 2019
Dear Guest, Thank you very much for taking the time to evaluate your stay at the Leonardo Hotel Hamburg Airport. We are very happy to read that you liked our hotel and that you enjoyed staying with us. We would be very happy to welcome you again during your next stay in Hamburg. With best regards, Leonardo Hotel Hamburg Airport - Team

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities
They need new mattress, plus water in shower goes over
Stayed 1 night in Oct 2019
Response from Michelle on Oct 21, 2019
Dear Guest, Thank you very much for taking the time to evaluate your stay at the Leonardo Hotel Hamburg Airport. We are very happy to read that you in general liked our hotel and enjoyed staying with us. We regret though that not everything was to your fullest satisfaction and want to apologize for the inconvenience caused. We have passed on your comment to our management to improve our services. We would be very happy to welcome you again during your next stay in Hamburg. With best regards, Leonardo Hotel Hamburg Airport - Team

8/10 Good

Fred

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place and close to the airport. I will recommend it to others.
Stayed 1 night in Sep 2019
Response from Leonardo Hotel Hamburg Airport-Team on Sep 25, 2019
Dear Fred, thank you so much for your nice Feedback! We are very happy that you enjoyed staying with us and hope to welcome you soon again! With best regards, Leonardo Hotel Hamburg Airport - Team

8/10 Good

OMAR

Traveled with group, Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2019
Response from Leonardo Hotel Hamburg Airport - Team on Sep 13, 2019
Dear Omar, thank you very much for taking the time to evaluate your stay at the Leonardo Hotel Hamburg Airport. We are very happy that you had a good stay and we hope to welcome you soon again! With best regards, Leonardo Hotel Hamburg Airport - Team

10/10 Excellent

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Only spent the night there but was very comfortable and clean. Shuttle to airport was on time
Stayed 1 night in Aug 2019
Response from Michelle on Sep 2, 2019
Dear Guest, Thank you very much for taking the time to evaluate your stay at the Leonardo Hotel Hamburg Airport. We are very happy to read that you liked our hotel and that you enjoyed staying with us. We would be very happy to welcome you again during your next stay in Hamburg. With best regards, Leonardo Hotel Hamburg Airport - Team

8/10 Good

Verified traveler

Traveled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff and breakfast. A/C in room 103 not up to par. The shuttle from airport only picks up from departure level which is not mentioned when you call for pick up.
Stayed 1 night in Aug 2019
Response from Michelle on Sep 4, 2019
Dear Guest, Thank you very much for taking the time to evaluate your stay at the Leonardo Hotel Hamburg Airport. We are very happy to read that you in general liked our hotel and enjoyed staying with us. We regret though that not everything was to your fullest satisfaction and want to apologize for the inconvenience caused. We have passed on your comment to our management to improve our services. We would be very happy to welcome you again during your next stay in Hamburg. With best regards, Leonardo Hotel Hamburg Airport - Team

10/10 Excellent

ACHIM

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2019
Response from Leonardo Hotel Hamburg Airport - Team on Oct 8, 2019
Lieber Gast, vielen Dank, dass Sie uns Ihre Bewertung zu Ihrem Aufenthalt bei uns gegeben haben. Wir freuen uns sehr, dass alles zu Ihrer vollsten Zufriedenheit war und möchten Sie gerne bald wieder bei uns begrüßen. Mit freundlichen Grüßen Ihr Team vom Leonardo Hotel Hamburg Airport

6/10 Okay

Verified traveler

Stayed 4 nights in Aug 2019
Response from Michelle on Aug 25, 2019
Dear Guest, First of all we would like to thank you very much for taking your time to evaluate your stay with us. We do trust that you liked our hotel and that you overall were satisfied with your visit. As you did not mention specific reasons for "only" a 3-star rating, it is difficult for us to see where our lack is and what we can improve. But we do hope that we can welcome you again during your next visit to Hamburg. With best regards Your team at Leonardo Hotel Hamburg Airport

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to airport, shuttle, clean, quiet, good price
Stayed 1 night in Jul 2019
Response from Michelle on Jul 22, 2019
Dear Guest, How lucky we are that you took your time to evaluate your stay with us. Your great rating shows us that you enjoyed your stay and that everything was to your fullest satisfaction. To receive such reviews as yours is our daily intention and goal and if we succeed - there is not better compliment for us:-) We are looking forward to welcome you again during your next visit to Hamburg. With best regards, Your team at Leonardo Hotel Hamburg Airport

6/10 Okay

Doris

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Stayed 1 night in Jun 2019

8/10 Good

Brian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2019
Response from Michelle on Jul 3, 2019
Dear Brian, Thank you very much for taking the time to evaluate your stay at the Leonardo Hotel Hamburg Airport. We are very happy to read that you liked our hotel and that you enjoyed staying with us. We would be very happy to welcome you again during your next stay in Hamburg. With best regards, Leonardo Hotel Hamburg Airport - Team

6/10 Okay

Verified traveler

Stayed 1 night in Jun 2019
Response from Michelle on Jun 30, 2019
Dear Guest, First of all we would like to thank you very much for taking your time to evaluate your stay with us. We do trust that you liked our hotel and that you overall were satisfied with your visit. As you did not mention specific reasons for "only" a 3-star rating, it is difficult for us to see where our lack is and what we can improve. But we do hope that we can welcome you again during your next visit to Hamburg. With best regards Your team at Leonardo Hotel Hamburg Airport

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 7 nights in Jun 2019
Response from Michelle on Jun 25, 2019
Dear Guest, Thank you very much for taking the time to evaluate your stay at the Leonardo Hotel Hamburg Airport. We are very happy to read that you liked our hotel and that you enjoyed staying with us. We would be very happy to welcome you again during your next stay in Hamburg. With best regards, Leonardo Hotel Hamburg Airport - Team

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I did not like too much that as British visitor my TV English channel stations were quite limited, with only a handful of Englsih News channels available. Everything else sehr gut.
Stayed 2 nights in Jun 2019
Response from Michelle on Jun 20, 2019
Dear Guest, Thank you very much for taking the time to evaluate your stay at the Leonardo Hotel Hamburg Airport. We are very happy to read that you in general liked our hotel. We regret though that not everything was to your fullest satisfaction and want to apologize for the inconvenience caused. We have passed on your comment to our management to improve our services. We would be very happy to welcome you again during your next stay in Hamburg. With best regards, Leonardo Hotel Hamburg Airport - Team

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jun 2019
Response from Michelle on Jun 20, 2019
Dear Guest, Thank you very much for taking the time to evaluate your stay at the Leonardo Hotel Hamburg Airport. We are very happy to read that you liked our hotel and that you enjoyed staying with us. We would be very happy to welcome you again during your next stay in Hamburg. With best regards, Leonardo Hotel Hamburg Airport - Team

10/10 Excellent

Verified traveler

Traveled with group, Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
Convenient location near airport. Nice restaurant and bar
Stayed 1 night in Jun 2019
Response from Michelle on Jun 16, 2019
Dear Guest, Thank you very much for taking the time to evaluate your stay at the Leonardo Hotel Hamburg Airport. We are very happy to read that you liked our hotel and that you enjoyed staying with us. We would be very happy to welcome you again during your next stay in Hamburg. With best regards, Leonardo Hotel Hamburg Airport - Team

10/10 Excellent

Verified traveler

Stayed 1 night in Jun 2019
Response from Michelle on Jun 16, 2019
Dear Guest, Thank you very much for taking the time to evaluate your stay at the Leonardo Hotel Hamburg Airport. We are very happy to read that you liked our hotel and that you enjoyed staying with us. We would be very happy to welcome you again during your next stay in Hamburg. With best regards, Leonardo Hotel Hamburg Airport - Team

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The service at check in was excellent and anticipated the questions I had regarding the transport to the airport, wake up call etc. The room was very clean and available when I arrived prior to regular check in time.
Stayed 1 night in Jun 2019
Response from Michelle on Jun 8, 2019
Dear Guest, How very kind of you to take your time to evaluate your stay with us. With great pleasure we have read your excellent rating and have happily passed it on to our colleagues and management. Such reviews like yours are our daily motivation and there could not be a better compliment for us that our guests were completely satisfied with their visit. We are looking forward to welcome you again during your next stay in Hamburg. With best regards Your team at Leonardo Hotel Hamburg Airport

10/10 Excellent

Frank

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Always friendly and professional staff
Stayed 1 night in May 2019
Response from Michelle on May 19, 2019
Dear Mr. Frank, Thank you very much for taking the time to evaluate your stay at the Leonardo Hotel Hamburg Airport. We are very happy to read that you liked our hotel and that you enjoyed staying with us. We would be very happy to welcome you again during your next stay in Hamburg. With best regards, Leonardo Hotel Hamburg Airport - Team

8/10 Good

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities
We stayed in room 179 and it was too hot to sleep comfortably. When we turned the wall unit to cool, hot air blew out. We open the windows for a while to cool the room down, but when we closed them to go to sleep, the room got really warm again
Stayed 1 night in May 2019
Response from Michelle on May 19, 2019
Dear Guest, Thank you very much for taking the time to evaluate your stay at the Leonardo Hotel Hamburg Airport. We are very happy to read that you in general liked our hotel. We regret though that not everything was to your fullest satisfaction and want to apologize for the inconvenience caused. We have passed on your comment to our management to improve our services. We would be very happy to welcome you again during your next stay in Hamburg. With best regards, Leonardo Hotel Hamburg Airport - Team

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.everything was very clean and keep in good repair also the staff was nice and frienly
Stayed 9 nights in Apr 2019
Response from Michelle on May 12, 2019
Dear Guest, Thank you very much for taking the time to evaluate your stay at the Leonardo Hotel Hamburg Airport. We are very happy to read that you liked our hotel and that you enjoyed staying with us. We would be very happy to welcome you again during your next stay in Hamburg. With best regards, Leonardo Hotel Hamburg Airport - Team

8/10 Good

Verified traveler

Business traveler
Liked: Cleanliness, staff & service
Needed air conditioning. It's important to your guests to be comfortable
Stayed 1 night in May 2019
Response from Michelle on May 12, 2019
Dear Guest, Thank you very much for taking the time to evaluate your stay at the Leonardo Hotel Hamburg Airport. We are very happy to read that you in general liked our hotel. We regret though that not everything was to your fullest satisfaction and want to apologize for the inconvenience caused. We have passed on your comment to our management to improve our services. We would be very happy to welcome you again during your next stay in Hamburg. With best regards, Leonardo Hotel Hamburg Airport - Team

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Easily accessible to Airport Prompt response to Airport pick up and drop off
Stayed 2 nights in May 2019
Response from Leonardo Hotel Hamburg Airport Team on May 8, 2019
Dear Guest, thank you very much for taking the time to evaluate your stay at the Leonardo Hotel Hamburg Airport. We are very happy that you enjoyed staying with us and that the shuttle service was helpful. We hope to welcome you soon again! With best regards, Leonardo Hotel Hamburg Airport - Team

10/10 Excellent

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly and welcoming, very clean. Particularly appreciated the airport shuttle service.
Stayed 1 night in May 2019
Response from Leonardo Hotel Hamburg Airport Team on May 7, 2019
Dear Guest, thank you very much for taking the time to evaluate your stay at the Leonardo Hotel Hamburg Airport. We are very happy that you enjoyed staying with us and we hope to welcome you soon again. With best regards Leonardo Hotel Hamburg Airport - Team

10/10 Excellent

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was very near the airport which was good and the free shuttle bus was great. The location is perfect because you can walk to a nearby station where you can catch the U Bahn into the centre of Hamburg. I’ve stayed at this hotel before because it’s so good.
Stayed 3 nights in Apr 2019
Response from Michelle on Apr 29, 2019
Dear Guest, Thank you very much for taking your time to evaluate your stay with us. We were very pleased with your positive and motivating assessment and gladly passed it on to our colleagues and management. It is a great pleasure for us, when our guests were completely satisfied with their visit - this is our daily goal. We are looking forward welcoming you again at the Leonardo Inn Hotel Hamburg Airport. With best regards, Your team at Leonardo Hotel Hamburg Airport

10/10 Excellent

Verified traveler

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location to the airport--10 Euro taxi or hotel shuttle. The hotel is not really within walking distance to/from the airport-- probably a 20 minute walk and not good for foot traffic. The staff was so friendly. Everything was super clean and comfy.
Stayed 1 night in Apr 2019
Response from Michelle on Apr 26, 2019
Dear Guest, Thank you very much for taking the time to evaluate your stay at the Leonardo Hotel Hamburg Airport. We are very happy to read that you liked our hotel and that you enjoyed staying with us. We would be very happy to welcome you again during your next stay in Hamburg. With best regards, Leonardo Hotel Hamburg Airport - Team

6/10 Okay

Verified traveler

Traveled with family
Liked: Staff & service
Disliked: Property conditions & facilities
1. Very close to the airport with excellent pick up and drop off service. 2. Shower glass needs fixing as water is passing through the Gap between Glass and bath tub.
Stayed 2 nights in Apr 2019
Response from Leonardo Hotel Hamburg Airport Team on Apr 23, 2019
Dear Guest, thank you very much for taking the time to evaluate your stay at the Leonardo Hotel Hamburg Airport. We are very happy that you enjoyed your stay and we forwarded your comment to our management, to use it constructively to improve the shower situation. We hope to welcome you soon again. With best regards, Leonardo Hotel Hamburg Airport - Team

10/10 Excellent

Sunethra

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2019
Response from Leonardo Hotel Hamburg Airport Team on Apr 23, 2019
Dear Sunethra, thank you so much for your wonderful feedback. We are very happy that everything was to your fullest satisfaction and we hope to welcome you soon again! With best regards, Leonardo Hotel Hamburg Airport - Team

10/10 Excellent

Hauke, Kingston US

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location convenient to airport. Beer from vending machine in hallways in a nice touch.
Stayed 1 night in Apr 2019
Response from Leonardo Hotel Hamburg Airport Team on Apr 23, 2019
Dear Hauke, thank you very much for your kind feedback! We are happy that you enjoyed staying with us and we hope to welcome you soon again! With best regards, Leonardo Hotel Hamburg Airport - Team