Ratings based on 85 Verified Reviews

They paid and stayed. We double-checked.
3.6 out of 5
84% of guests recommend
4.2 Room cleanliness
3.8 Service & staff
3.3 Room comfort
3.7 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Everyone
by A verified traveler from Norfolk, England

Just off Eurostar!

Posted Jul 17, 2014
Pros: Location. location near Brussels gare du midi.
Cons: Diresctions rom the railway station!
Location: ?
Just stayed overnight whicle travelling around Europe by train. Hotel very pleasant but surrounding area a little 'seedy..
Comment from Hotel Management
Jul 23, 2014 by Lisa, Hotel Management
Dear guest, We were pleased to read your review. We are delighted that your stay in our hotel was to your satisfaction and we would be glad to welcome again. Kind regards, Your Eleazar Team
4 out of 5
Recommended
by Guillermo from NYC

Good value for money

Posted Jul 15, 2014 on Hotels.com
The hotel was perfect for one night, perfect location if you need to stay close to the central train station.
Comment from Hotel Management
Oct 4, 2014 by Lisa, Hotel Management
Dear guest, Thank you for your positive feedback. We are very pleased that your stay in our hotel was to your satisfaction. We would be glad to welcome again. Kind regards, Your Eleazar Team
2 out of 5
by A verified traveler

family weekend

Posted Jun 24, 2014
Pros: Central to the bahnhof
The Rooms where small and on the street side and there was a lot of noise from the street during the night
Comment from Hotel Management
Jul 23, 2014 by Lisa, Hotel Management
Dear Guest, Thank you for your honest words, regarding your stay in our hotel. For the inconvenience, we would like to apologize. With kind regards, Your Eleazar Team
4 out of 5
Recommended
for Everyone
by steven from wigan

Great for short stay but wouldn't take the kids

Posted Jun 1, 2014
Hotel is right next to central station (from here you can get anywhere) but is in a very seedy area. We were on a stag do so it didn't bother us but I wouldn't take the wife or kids. The hotel is comfortable and clean. Breakfast was ok
Comment from Hotel Management
Jun 3, 2014 by Lisa, Hotel Management
Dear guest, Thank you for your positive feedback. We are very pleased that your stay in our hotel was to your satisfaction. We would be glad to welcome again. Kind regards, Your Eleazar Team
3 out of 5
Recommended
for Everyone
by A verified traveler

It is short walk from the main station.

Posted May 18, 2014
Pros: Easy access within from the city's main station.
Cons: Quilt cover small for the bed and more pillows.
Location: Again, it is a short walk from main station and some shops.
The only thing a bit problem was the key was bit heavy so when I need to leave the building, to hand back the key to the receptionist. When I return from day tour the city, I was calling my name again and again after called for the room number. There are too many different staff I see behind the reception area even one of the staff know me but keep asking the room number.
Comment from Hotel Management
May 20, 2014 by Lisa, Hotel Management
Dear guest, Thank you for your positive feedback. We are very pleased that your stay in our hotel was to your satisfaction. We would be glad to welcome again. Kind regards, Your Eleazar Team
4 out of 5
Recommended
for Personal Event
by traveler from us

Short stay in Hamburg

Posted May 5, 2014 on Hotels.com
So convient! Very close to the main train station (HBF). Very easy to get to and from hotel. Good value for price, staff was friendly, held bags before my room was available, and after i checked out before i left. Wasn't quite what it looked like in the pictures from the outside, at first i was a bit worried, but ended up being very nice inside, and very convenient. included breakfast was a great value as well.
3 out of 5
Recommended
for Everyone
by Mustafa from De

Close to central train station (hbf)

Posted Apr 28, 2014
The location is good but. Breakfest is well enough. And the hotel isgood for families also.
Comment from Hotel Management
Apr 29, 2014 by Lisa, Hotel Management
Dear guest, Thank you for your positive feedback. We are very pleased that your stay in our hotel was to your satisfaction. We would be glad to welcome again. Kind regards, Your Eleazar Team
4 out of 5
Recommended
by A verified traveler

Basic hotel near the central station

Posted Apr 25, 2014 on Hotels.com
The hotel is well located near the central station. There were a couple of steps leading up to the lobby which is inconvenient when dealing with large luggage but otherwise the layout was compact and efficient. The breakfast was pretty good and the overall experience was fine for one night. The room was quite small and the bed wasn't all that comfortable.
Comment from Hotel Management
Jul 5, 2014 by Lisa, Hotel Management
Dear guest, Thank you for your positive feedback. We are very pleased that your stay in our hotel was to your satisfaction. We would be glad to welcome again. Kind regards, Your Eleazar Team
3 out of 5
Recommended
for Everyone
by Andy from London, UK

Central location, easy access to public transport

Posted Mar 26, 2014
Pros: Location, good breakfast bar.
Cons: The hotel advertises free WiFi but the signal was too weak to make a connection in my room (41). During the 3 day stay I managed a 5 minute connection
Location: Easy access to Hauptbahnhof and public transport. Did not feel unsafe despite open prostitution 24 hours a day in the road.
Charged the same price for a double room and a single room (booked on line), tried to resolve this with reception staff but didn't get anywhere. Felt their customer service was poor.
3 out of 5
Recommended
for Everyone
by Frankiecash from London

Visit relatives.

Posted Feb 1, 2014
Pros: Breakfast was nice.
Cons: Advice customers not to be too noisy. Especially beyond midnight when people retire to bed. Not to come in drunk, shouting and knocking on doors.
Location: City center. Sight seeing bus and railway station. Very handy indeed. 2 minutes walk from Hotel. We found area safe.
Good but uncomfortable pillows and extremely noisy neighbours, which caused sleepless nights. We had good experience though.
Comment from Hotel Management
Aug 9, 2014 by Lisa, Hotel Management
Dear guest, We were pleased to read your review. We are delighted that your stay in our hotel was to your satisfaction and we would be glad to welcome again. Kind regards, Your Eleazar Team