Ratings based on 73 Verified Reviews

They paid and stayed. We double-checked.
3.8 out of 5
90% of guests recommend
4.1 Room cleanliness
4.0 Service & staff
3.5 Room comfort
3.6 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Everyone
by A verified traveler from Perth, Australia

Great location and reasonable price

Posted Aug 15, 2014
Pros: Helpful staff Great breakfast Good location Value for money rate Free wi-fi
Cons: Fan in room Larger shower
Stayed three nights at this hotel, which is very conveniently located to the train station and centre of town. Hotel staff were very friendly and went out of their way to help with some extra needs we had. Buffet breakfast was fantastic - much more than just a continental breakfast, it included scrambled eggs and cold meats and a lot more and was included free in the very reasonable daily tariff. Free wi-fi internet was also effective. The only downsides were a lack of AC or a fan, so the room was stuffy at night in summer and opening the double-glazed windows let in a lot of noise. The shower was also very tight.
4 out of 5
Recommended
for Business Travelers
by A verified traveler

Posted Jun 30, 2014 on Hotels.com
Friendly staff and ok breakfast, rooms and bathrooms spacious, though only the minimum of toiletries is provided, and the furniture is standard hotel fare. Bed comfy and rooms quiet, so had a good night. Hotel is opposite main station, so had easy walk to my train early in the morning. Would stay again.
Comment from Hotel Management
Sep 6, 2014 by Lisa, Hotel Management
Dear guest, We were pleased to read your review. We are delighted that your stay in our hotel was to your satisfaction and we would be glad to welcome again. Kind regards, Your Kronprinz Team
1 out of 5
by seasoned trave from london

Rubbish hotel uncomfortable run down

Posted Jun 9, 2014
Waste of time dirty untidy rubbish last place to stay at do not stay here.
4 out of 5
Recommended
by 1 time abroad from USA

1st time Abroad

Posted Apr 24, 2014 on Hotels.com
Hotel is across the street from the hauptbahnhof (Central Station). The neighborhood is busy and felt safe, lots of restaurants close by. Easy to get around the city from there. Hotel is older and has lots of charm, high ceilings large rooms and bathrooms. Hotel staff unable to change a 50 Euro bill for smaller bills. Not a problem at any other hotel we stayed at during the 3 weeks.
Comment from Hotel Management
Jul 5, 2014 by Lisa, Hotel Management
Dear guest, Thank you for your positive feedback. We are very pleased that your stay in our hotel was to your satisfaction. We would be glad to welcome again. Kind regards, Your Kronprinz Team
1 out of 5
Recommended
for Business Travelers
by George from London

cancelled my reservation because of card

Posted Mar 25, 2014 on Hotels.com
I couldnt stay because they cancelled my reservation because my card was rejected due to the every diligent Barclaycard Call centre Mumbai. Then, when I reached the hotel they had already sold out of all rooms. Helped me find a sister hotel nearby which was more expensive and less convenient.
4 out of 5
Recommended
for Everyone
by Bruce from Portsmouth UK

Very pleased with the Hotel, and location

Posted Feb 13, 2014
Pros: Location, cleanliness, staff, and breakfast.
Location: Opposite the Main Hamburg train station, in easy position for bus travel and walking to main attractions. Plenty of venues for evening meals and bars
The Hotel was in easy location to the train station, and exceeded our expectations. with a good continental buffet breakfast.
Comment from Hotel Management
Aug 30, 2014 by Lisa, Hotel Management
Dear guest, Thank you for your positive feedback. We are very pleased that your stay in our hotel was to your satisfaction. We would be glad to welcome again. Kind regards, Your Kronprinz Team
Comment from Hotel Management
Feb 26, 2014
Dear guest, Thank you for your positive feedback. We are very pleased that your stay in our hotel was to your satisfaction. We would be glad to welcome again. Kind regards, Your Kronprinz Team
5 out of 5
Recommended
for Everyone
by Thomas from Los Angeles

This traveler left a rating score only Posted Jan 3, 2014
5 out of 5
Recommended
for Couples
by Jo from Madrid

Posted Jan 3, 2014 on Hotels.com
Lovely stay! Thanks!
Comment from Hotel Management
Mar 15, 2014 by Lisa, Hotel Management
Dear guest, We were pleased to read your review. We are delighted that your stay in our hotel was to your satisfaction and we would be glad to welcome again. Kind regards, Your Kronprinz Team
5 out of 5
Recommended
for Business Travelers
by CG from California

Nit-picking nits only

Posted Jan 2, 2014 on Hotels.com
A few small issues: WiFi was kinda slow and kinda flaky, and the Do Not Disturb sign seems to have been interpreted as a request only not to disturb before noon... but otherwise the hotel was great. Clean, comfortable, and incredibly convenient (directly across from main train station and entrance to S-bahn platform I used every day). Would definitely stay there again.
4 out of 5
Recommended
for Business Travelers
by A verified traveler

Safe, clean, convenient hotel

Posted Nov 2, 2013
Offers what you need. It felt safe. It was clean and the staff very friendly. Breakfast was fine. Location very central. So value for money - very good
Comment from Hotel Management
May 17, 2014 by Lisa, Hotel Management
Dear guest, Thank you for your positive feedback. We are very pleased that your stay in our hotel was to your satisfaction. We would be glad to welcome again. Kind regards, Your Kronprinz Team