Ratings based on 28 Verified Reviews
They paid and stayed. We double-checked.
4.5 Room cleanliness
4.2 Service & staff
4.3 Room comfort
4.2 Hotel condition
They paid and stayed.
for Business Travelersby A verified traveler from Reading
not a perfect locationPosted Aug 22, 2013 on Hotels.com
Except the location, others were okay
Jan 2, 2013 by Kusch
Dear guest, You are absolutely right-our hotel is not located in the city of Hamburg but the public transportation system offers several opportunities to reach the city in maximum 30 minutes. We hope to see you again and thank you for your review and the time you spent at the Park Inn by Radisson Hamburg Nord. Best regards, Olaf Kusch Front Office Manager
for Familiesby Carolina
Posted Jul 7, 2013 on Hotels.com
for Everyoneby Tony from Chicago, IL
Unmet ExpectationsPosted Jun 21, 2013
Pros: The proximity to the airport and public transportation.
Cons: Reception staff could be more attentive - they seemed to be understaffed for the amount of guests that were staying at the hotel during our visit.
Location: It is in the middle of a residential area, so there is not much to do that is very close. Need to drive or take public transportation.
We stayed at this hotel during a recent trip to Hamburg, and chose it based on its proximity to the airport. While the hotel is close to public transportation (we took a city bus to central Hamburg for a city tour), and it is close to the airport, I would not necessarily recommend this hotel for a family or vacation type stay. For business travelers, it would be suitable. The breakfast is very expensive for the quality and quantity of food that is offered (at least in my opinion) and the front desk staff, while friendly, were not always the most helpful.
Jan 22, 2013 by Kusch
Dear guest, thank you for your detailed review and that you chose our hotel for sightseeing tours in the city center of Hamburg. Our international breakfast presents a lot of local products with an high standard, which we receive by farms/companies close to the city of Hamburg. It is nice to read, that you were greeted friendly by the front desk staff but we also recognize that you have missed some information. We will use your feedback to train our staff and we really hope to welcome you again. Best regards, Olaf Kusch Front Office Manager
for Familiesby A verified traveler
cheap out of the wayPosted Jun 17, 2013 on Hotels.com
fine place to crash, could have been closer to the city, although nice not to fight thru traffic on way in. Free parking.
Jan 24, 2013 by Kusch
Dear guest, thank you for spending your time to send us your review. You are absolutely right, when you say that we are not located in the city centre, but it is quite easy by bus and underground to get to the city of Hamburg and to our sightseeing places as well. We are not in the city centre but you need just 10 min. by car to get to the airport, what is one of our advantages in combination to free parking during the stay. Thank you for staying with us. We hope to welcome you again. Best regards, Olaf Kusch Front Office Manager
for Business Travelersby Business Traveller from Birmingham, UK
Served it's purposePosted Jun 8, 2013 on Hotels.com
Hotel served it's purpose. Thought it was very expensive in comparison to other hotels in Hamburg, Located close to airport hence reason for choice. Didn't think that staff were very friendly at all. I would stay there again but only for proximity to airport.
Jan 17, 2013 by Kusch
Dear guest, thank you for staying with us and for your review as well. Of course, our location is one of our strengths but we are also anxious to do our best to satisfy our guest with our services. Unfortunately, it seems that we did not reach our goal. We are really sorry for this and really hope to get another chance to show our quality standards. We are pleased to welcome you again. Best regards, Olaf Kusch Front Office Manager
for Business Travelersby A verified traveler
Posted Feb 11, 2013 on Hotels.com
for Everyoneby Sharon from Hemet, CA, USA
SUPERB stop over!!!Posted Jan 12, 2013
Pros: Bed linens!
Cons: Trouble understanding TV remote.
Location: FANTASTIC - quiet yet close enough to HAM airport
Supremely well kept, comfortable accommodations. Staff was most helpful and friendly. Our wake up call came on time and our taxi was awaiting us at our 04:45 departure. So close to HAM and yet, far enough away that a good nights sleep is assured!! Looking forward to our next stay!! This is our favorite overnight stop over!!
Jan 4, 2013 by Kusch
Dear guest, thank you for spending the time to send us your review. The whole team thanks for your choice to stay at our hotel. It is our goal to satisfy every guest from the beginning to the end of their stay. This starts with the warm welcome at check in and ends with memories you keep about your journey. Therefore small things like a wake up call and an refreshing sleep are very important. We don't even want to fulfill your expectations, but want to top them. See you next time Wiebke Sumpf Front Office Supervisor
Jan 18, 2013 by Kusch
Dear Guest, thank you for spending time to give us a feedback. We are glad to read that you enjoyed your stay at the Park Inn by Radisson Hamburg Nord and that you have chosen our hotel to start your holiday trip from here. We hope that you enjoyed your holiday trip. See you soon, Olaf Kusch Front Office Manager
for Everyoneby KS
Excellent quality at a reasonable pricePosted Jan 12, 2013
Convenient location by the highway, but in a quiet residential neighbourhood. Ideal for people who just need a place to stay on travel, rather than f.e visiting Hamburg itself. The hotel is modern, clean and with very spacious rooms. Upon arrival I missed a duvet in the room as we were 2, but both this and extra towels were supplied immediately(even with an extra candy) once the reception was notified. The hotel restaurant was good with reasonable prices and I was very satisfied with my meal. Breakfast was good also, with proper coffee served in a thermo rather than from a machine and with a good selection of hot and cold dishes, fruit juices etc. Hotel staff was both professional and friendly Only minus I can add is that I could have wished for more English language channels on the tv(which had a decent size) as well as free internet. But, would I want to go back if I were traveling through Hamburg and needed a nice place to sleep, absolutely
Jan 4, 2013 by Kusch
Dear guest, we are very thankful for your comment. Our slogan is "Yes I can" an we attempt to fulfill this promiss every day to all of our guests. To serve you the perfect breakfast as the best start to the day, is just one part of it. Our internet providers a high security level and the best available broadcast. We are looking forward to welcome you again. Kind regards Wiebke Sumpf Front Office Supervisor
Recommendedby A verified traveler
Excellent for airport connectionPosted Dec 2, 2012 on Hotels.com
It was perfect for my needs. A business meeting in the afternoon on day 1, a good nights rest and a business meeting on day 2, then back to the airport.
for Business Travelersby A verified traveler
Posted Oct 12, 2012 on Hotels.com