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Reviews of SIDE, a Member of Design Hotels

5 out of 5
SIDE, a Member of Design Hotels
Drehbahn 49, Hamburg, HH

Reviews

9.2

Wonderful

Rating 10 - Excellent. 339 out of 511 reviews" "
Rating 8 - Good. 130 out of 511 reviews" "
Rating 6 - Okay. 33 out of 511 reviews" "
Rating 4 - Poor. 5 out of 511 reviews" "
Rating 2 - Terrible. 4 out of 511 reviews" "

9.6/10

Cleanliness

9.2/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

8/10 Good

Nariman

Stayed 4 nights in Dec 2023

10/10 Excellent

Rebecca

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023
Response from Ihr SIDE Team on Jan 3, 2024
Guten Tag Rebecca,es freut uns sehr, dass Ihnen der Aufenthalt bei uns gefallen hat und Sie sich die Zeit genommen haben diesen positiv zu bewerten.Wir würden uns freuen, Sie bald wieder bei uns begrüßen zu dürfen.Ihr SIDE Team

10/10 Excellent

Christine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel with excellent location
Great location ! Staff really good. Cocktails in the bar amazing!
Stayed 2 nights in Nov 2023
Response from your SIDE team on Jan 4, 2024
Dear Christine,Thank you for your stay and the great feebdack. We are very happy that you enjoyed the stay and are looking forward to welcoming you again soon. Kind regards, your SIDE team

10/10 Excellent

Emma

Liked: Cleanliness, staff & service, property conditions & facilities
It’s difficult to find the first time you drive to It.
Stayed 1 night in Sep 2023
Response from Your SIDE Team on Jan 5, 2024
Dear Emma,thank you for taking your time to give us some feedback.It makes us very happy that you enjoyed your stay inSIDE.We look forward to welcoming you again soon.Kind regards,Your SIDE Team

4/10 Poor

zeev

Disliked: Staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2023

8/10 Good

Thè

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2023
Response from SIDE-Team on Jun 14, 2023
Guten Tag Thè,vielen Dank für Ihre ausführliche und tolle Bewertung. Wir freuen uns sehr über Ihr positives Feedback und hoffen, Sie erneut wieder bei uns begrüßen zu dürfen. Mit besten GrüßenIhr SIDE-Team

10/10 Excellent

Ryan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2023
Response from SIDE-Team on Apr 14, 2023
Dear Ryan,Thank you for your detailed and great review. We really appreciate your positive feedback and hope to welcome you back again.Best regardsYour SIDE team

8/10 Good

Adesoye

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
Have stayed 4 times before will stsy again
Stayed 2 nights in Mar 2023
Response from SIDE Team on Mar 24, 2023
Dear Adesoye,We really appreciate your review regarding your recent stay at the SIDE Design Hotel. Thank for choosing us for your stays in Hamburg.Warm regards from Hamburg, Your SIDE Hotel

10/10 Excellent

Tal

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2023
Response from SIDE Team on Apr 14, 2023
Hello Tal,Thank you for your detailed and great review. We really appreciate your positive feedback and hope to welcome you back again.Best regardsYour SIDE team

10/10 Excellent

Roger

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

10/10 Excellent

Adesoye

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property and staff very relaxed and professional. 3rd time staying in the property. Mixed clientele from business people, families with young children and on my last night what appeared to be US rap star with full entourage. All well catered for
Stayed 2 nights in Oct 2022

10/10 Excellent

Hamid

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
great hotel, the staff is very friendly and helpful.
Stayed 3 nights in Sep 2022

10/10 Excellent

Mario

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and comfortable rooms. Staff is very helpful
Stayed 5 nights in Sep 2022

10/10 Excellent

Silvia

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Muy bien ubicado, moderno, limpísimo, personal atento, proactivo, educado. Es una lástima no saber los nombres de un par de personas que nos atendieron que merecen un 100!!
Stayed 4 nights in Aug 2022

10/10 Excellent

Daire

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Thank you to the amazing staff
My friend and I stayed 2 nights here this month. The location was great, walking distance to the attractions we wanted to see in the city and easy to access by public transport from the airport. We used the pool and spa facilities twice during our stay and they were great. Our room was spacious and comfortable. During our stay I suffered a medical emergency due to a pre-existing condition and as a result had to go to hospital. Throughout this emergency the staff were amazing. They looked after me and my friend and were so accommodating after our stay. I am very grateful to them, in particular David.
Stayed 2 nights in Jul 2022

6/10 Okay

Alexander

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Jul 2022

10/10 Excellent

Ronit

Stayed 2 nights in Jun 2022

10/10 Excellent

Matti, Kauniainen

Stayed 1 night in May 2022

4/10 Poor

christian

Stayed 1 night in May 2022

10/10 Excellent

Lars

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very comfortable room, everything feels high quality, from the door handle to the dresser. We loved our breakfast and enjoyed the pool. Everyone in the staff we interacted with was helpful, friendly and professional. The location close to the Alster lake and the opera is hard to beat.
Stayed 3 nights in Aug 2021

10/10 Excellent

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A very nice modern hotel in an excellent location. Your is walking distance from pretty much everything in central Hamburg. I have to complement the front desk staff on their friendliness and professionalism. They were truly superb. My room was not ready for check-in yet because I arrived early, yet they were completely accommodating in providing access to their facilities and could not have been more friendly. Really nice, professionally-run hotel.
Stayed 1 night in Jul 2021
Response from SIDE Team on Sep 3, 2021
Dear guest, Thank you so much for your kind words and your brilliant feedback. We are very happy and thankful. We hope to welcome you back in Hamburg soon. Kind regards, Your SIDE Team

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Dec 2018
Response from SIDE Team on Jul 14, 2021
Lieber Gast, vielen lieben Dank für Ihr Feedback. Wir hoffen, dass wir Sie schon bald wieder bei uns im Haus begrüßen dürfen. Mit freundlichen Grüßen, Ihr SIDE -Team

10/10 Excellent

Heiko

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2020
Response from SIDE on Oct 20, 2020
Sehr geehrter Gast, vielen lieben Dank für Ihr positives Feedback. Mit freundlichen Grüßen, Ihr SIDE -Team

10/10 Excellent

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property really cured, very well structured and with all the commodities to pass an amazing time
Stayed 1 night in Mar 2020
Response from SIDE-Team on May 12, 2020
Dear guest, Thank you so much for your kind words regarding your recent stay at our hotel. It is a pleasure to receive positive feedback! We hope to welcome you back in Hamburg soon. Kind regards, Your SIDE Team

10/10 Excellent

Anthony

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2020
Response from SIDE-Team on Mar 13, 2020
Lieber Gast, vielen lieben Dank für Ihr Feedback. Wir hoffen, dass wir Sie schon bald wieder bei uns im Haus begrüßen dürfen. Mit freundlichen Grüßen, Ihr SIDE -Team

10/10 Excellent

Helen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Feb 2020
Response from SIDE Team on Feb 27, 2020
Liebe Helen, Sie waren unser Gast und haben sich die Zeit genommen, Ihr Feedback mit uns zu teilen. Vielen Dank dafür. Wir würden uns freuen, Sie schon bald wieder bei uns begrüßen zu dürfen. Mit besten Grüßen, Ihr SIDE Team

10/10 Excellent

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jan 2020
Response from SIDE-Team on Feb 2, 2020
Lieber Gast, vielen lieben Dank für Ihr positives Feedback. Wir hoffen, dass wir Sie schon bald wieder bei uns im Haus begrüßen dürfen. Mit freundlichen Grüßen, Ihr SIDE -Team

10/10 Excellent

ramtin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Service and staff just amazing. Great people . We missed check out at 12 but were allowed to stay until 3pm without any complain. Great.
Stayed 3 nights in Dec 2019
Response from SIDE Team on Jan 10, 2020
Dear ramtin, We are glad to hear you enjoyed your stay with us. It is always a pleasure to receive positive feedback and we are sure that this will serve as an encouragement to our team, as we strive to continuously improve the quality of our services. We hope your next visit will be as pleasant as this one. We are looking forward to see you again! Warm regards from Hamburg, Your SIDE Team

10/10 Excellent

Karina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2019

10/10 Excellent

Emmanuel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Was amazing
Stayed 2 nights in Sep 2019
Response from SIDE team on Oct 4, 2019
Dear Emmanuel, Thank you for taking the time to rate your stay with us. We are glad that you have spent a pleasant stay. We look forward to seeing you soon. With best regards, SIDE team

8/10 Good

Michaela

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
All in all a good choice
Very good located, nice people and guest desk, cool rooms
Stayed 2 nights in Sep 2019
Response from SIDE team on Oct 4, 2019
Dear Michaela, Thank you for taking the time to rate your stay with us. It's nice to read that you felt comfortable with us and enjoyed the stay. We look forward to seeing you soon. Warm regards, Your SIDE team

10/10 Excellent

Runar Valgeir

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2019
Response from SIDE team on Oct 1, 2019
Dear Mr. Valgeir, Thank you for taking the time to score your stay inSIDE. Kind regards, Your SIDE team

10/10 Excellent

richard

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great
Great location Snazzy design Really comfortable bed Good value
Stayed 2 nights in Sep 2019
Response from SIDE team on Oct 1, 2019
Dear Richard, Thank you so much for your feedback regarding your recent stay at our hotel. It is a pleasure to receive positive feedback! We hope to welcome you back in Hamburg soon. Kind regards, Your SIDE team

8/10 Good

kimberly

Liked: Cleanliness, staff & service, property conditions & facilities
Cool design, a few cautions
Cool sleek and modern design right near center of town. Large rooms and beds, great picture windows with options to open for fresh air. Very quite and private. Note, the cooling system is not Air Conditioning and unable to create a comfortable temp on a warm day. The room requires a key card to be in the slot for lights and cooling to run which makes the issue worse when being out all day. Also the tall tub combo is a bit of a challenge to get in and out. All the smooth glass and tile with a slippery tub makes it a bit hazzardous. I recommend stepping in before turning on the water just to be safe. The shower enclosure is entirely glass, there is a sheer curtain for semi privacy but not much.
Stayed 2 nights in Aug 2019
Response from SIDE team on Sep 11, 2019
Dear Kimberly , We are glad to hear you enjoyed your stay with us. It is always a pleasure to receive positive feedback like this. In our Deluxe category we can also offer rooms with a ground-level shower which might be more comfortable for you. We hope your next visit will be as pleasant as this one. We are looking forward to see you again! Warm regards from Hamburg, Your SIDE team

10/10 Excellent

Þórhallur

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2019
Response from SIDE team on Aug 28, 2019
Dear Þórhallur, Thank you so much for taking the time to rate your stay with us. We hope to welcome you back inSIDE soon. Kind regards, Your SIDE team

8/10 Good

Asem

Liked: Staff & service, property conditions & facilities, room comfort
The location was perfect close to everything
Stayed 4 nights in Aug 2019
Response from SIDE team on Aug 27, 2019
Dear Asem, Thank you so much for your great feedback and your stay inSIDE. It is always a pleasure to receive positive feedback from our guests. See you next time, Your SIDE team

6/10 Okay

Jan

Business traveler
Liked: Cleanliness, staff & service
Stayed 3 nights in Jul 2019

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The whole experience of the property was above our expectations. Thank you.
Stayed 3 nights in Jul 2019
Response from SIDE Team on Aug 8, 2019
Dear guest, Thank you so much for your kind words regarding your recent stay at our hotel. It is a pleasure to receive positive feedback and that we aboved your experience. We hope to welcome you back in Hamburg soon. Kind regards, Your SIDE Team

10/10 Excellent

Verified traveler

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great new Hotel, recently rennovated and very stylish
Stayed 2 nights in Jul 2019
Response from SIDE team on Jul 31, 2019
Dear guest, Thank you so much for your positive feedback regarding your recent stay at our hotel. It is a pleasure to receive positive feedback! We hope to welcome you back in Hamburg soon. Kind regards, Your SIDE team

8/10 Good

Jorgen

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
Major letdowns in an overall pleasant stay
Beautiful hotel, but two things was major drawbacks for us: - Superior room is supposed to be a Queen bed but its actually just two singles pushed together without a top mattress, so when visiting as a couple you easily fall into the "crack". Beddings are also singles which is annoying when you would like to share - Power for charging only on one side of bed... - Jacuzzi in basement was not heated - It doesnt show on the pictures, but this is a step in bathtub where you take your shower, big surprise for us in a *5 new hotel. On a positive note, the food in the restaurant is fantastic, and housekeeping was very nice at bringing us an HDMI cable to connect our laptop to the huge TV.
Stayed 3 nights in Jul 2019
Response from SIDE-Team on Jul 24, 2019
Dear Jorgen, Thank you so much for your kind words regarding your recent stay at our hotel. In the Deluxe category with a King Size bed and two separte matress we can still prepare one topper for you that you don´t see the "gab". It is a pleasure to receive positive feedback regarding the restaurant [m]eatery and our service team. We hope to welcome you back in Hamburg soon. Kind regards, Your SIDE Team

10/10 Excellent

Margret

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable and enjoyable!
Comfortable rooms, great location, very good service. Pleasant stay.
Stayed 2 nights in Jul 2019
Response from SIDE team on Jul 24, 2019
Dear Margret, Thank you so much for your stay inSIDE and your great review. It is a pleasure to receive such a positive feedback. We are looking forward welcoming you again soon. Kind regards, Your SIDE team

10/10 Excellent

Kathryn F.

Great place to stay in Hamburg!
From the moment I walked in, everyone was very friendly and hospitable. The place was very clean and modern. Was travelling by myself, so the location not only made me feel safe, but was within waling distance of many things. I would definitely return if my travels bring me back to Hamburg!
Stayed 8 nights in May 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Jun 2019
Response from SIDE Team on Jun 18, 2019
Dear guest, Thank you so much for your positive feedback regarding your recent stay at our hotel. We hope to welcome you back in Hamburg soon. Kind regards, Your SIDE Team

8/10 Good

Wendy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 9 nights in May 2019
Response from SIDE Team on Jun 11, 2019
Dear Wendy, Thank you so much for your positive feedback regarding your recent stay at our hotel. We hope to welcome you back in Hamburg soon. Kind regards, Your SIDE Team

10/10 Excellent

Verified traveler

Stayed 6 nights in May 2019
Response from SIDE Team on Jun 18, 2019
Dear guest, Thank you so much for your positive feedback regarding your recent stay at our hotel. We hope to welcome you back in Hamburg soon. Kind regards, Your SIDE Team

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2019
Response from SIDE Team on Jun 11, 2019
Dear guest, Thank you so much for your positive feedback regarding your recent stay at our hotel. We hope to welcome you back in Hamburg soon. Kind regards, Your SIDE Team

10/10 Excellent

Gary

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Super hotel
Super hotel, modern, lovely staff, rooms great with comfortable beds. Amazing restaurant on site.
Stayed 1 night in Apr 2019
Response from SIDE Team on May 9, 2019
Dear Gary, We are glad to hear you enjoyed your stay with us. It is always a pleasure to receive positive feedback and we are sure that this will serve as an encouragement to our team, as we strive to continuously improve the quality of our services. We hope your next visit will be as pleasant as this one. We are looking forward to see you again! Warm regards from Hamburg, Your SIDE Team

10/10 Excellent

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Design and interiors were great, great service and facilities
Stayed 4 nights in Apr 2019
Response from SIDE Team on May 3, 2019
Dear guest, Thank you so much for your positive feedback regarding your recent stay at our hotel. We hope to welcome you back in Hamburg soon. Kind regards, Your SIDE Team

10/10 Excellent

Ian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Apr 2019
Response from SIDE team on Apr 29, 2019
Dear Ian, Thank you so much for your kind words regarding your recent stay at our hotel. It is a pleasure to receive positive feedback! We hope to welcome you back in Hamburg soon. Kind regards, Your SIDE Team

10/10 Excellent

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff. Nice modern rooms. Central to Hamburg
Stayed 1 night in Mar 2019
Response from SIDE-Team on Mar 20, 2019
Dear guest, Thank you so much for your kind words regarding your recent stay at our hotel. It is a pleasure to receive positive feedback! We hope to welcome you back in Hamburg soon. Kind regards, Your SIDE Team