Reviews

8.4

Very Good

Rating 10 - Excellent. 318 out of 916 reviews" "
Rating 8 - Good. 478 out of 916 reviews" "
Rating 6 - Okay. 89 out of 916 reviews" "
Rating 4 - Poor. 21 out of 916 reviews" "
Rating 2 - Terrible. 10 out of 916 reviews" "

8.8/10

Cleanliness

8.4/10

Staff & service

8.6/10

Amenities

8.4/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Finn

Stayed 1 night in Jun 2023

8/10 Good

Maria

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Is good hotel. Only small room
Stayed 2 nights in Aug 2022

10/10 Excellent

Luis Fernando

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Really nice location, great people
Stayed 2 nights in Jun 2022

6/10 Okay

Geoffrey

Liked: Cleanliness, staff & service, property conditions & facilities
Hamburg by 2
This hotel does not have air conditioning or at least a fan. I realize it was unusually warm in Hamburg, but this room would likely be warm on a normal day. There is little air movement into the room.
Stayed 2 nights in May 2022

10/10 Excellent

Verified traveler

Traveled with family
Liked: Staff & service, amenities, property conditions & facilities
Stayed here for three nights with my wife, one daughter and a grandson - and were not disappointed. By accident and not planned, the location was excellent for us. There is a straight-through S-bahn train from the Airport to very near the hotel. The hotel is in a quiet street and had quite a number of restaurants, particularly Portuguese and Italian, very near it. Part of our purpose was to take the youngster to see Miniatur Wunderland, which is the most amazing scale model that you are ever likely to see in your life, but we were also able to take a two-hour Harbour Tour so that the young man, and the rest of us, could admire the enormous container ships that arrive. Truly impressive - if worrying that Europe needs to import such vast quantities of goods. Our hotel was within walking distance of the Wonderland and also of the new Elbephilharomie, which is the exceptional new concert hall that has recently been completed in the docks area. Even if you have no intention of going to a concert, you should go up on the unusually long escalator to the Foyer area and Auditorium entrance because, on this level, you can walk all the way around the perimeter of the building and enjoy the amazing views. As for the hotel, the beds were comfortable, bathrooms clean and properly equipped. Our rooms were at the back looking down onto an enclosed garden area with one or two mature trees and some grass that needed a bit of a trim! The breakfasts were excellent, true German style,
Stayed 3 nights in May 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in May 2019

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
I liked the check in counter. Didn’t like no elevator for the entry stairs and no one to help with our bags.
Stayed 1 night in May 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
My room was attractive and quite comfortable. The location is great. For the most part the desk staff was friendly and helpful, but there were times that the person at the desk was not very helpful. The wifi was terrible. Nobody at the desk could help. At one point the desk clerk reset the router but my internet would not work and she was not at all interested in helping. I talked to another guest in the lobby who experienced the same problem with wifi.
Stayed 2 nights in Feb 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, property conditions & facilities, room comfort
Hotel with character in great location, close to river and transportation.
Stayed 3 nights in Dec 2018

6/10 Okay

Andrew B

Liked: Cleanliness, staff & service
Clean and functional
The hotel rooms are small but clean and functional. They are however not very soundproof as you hear everything going on in the room next door. Breakfast is good and staff friendly. The hotel is well situated for restaurants and getting public transportation
Stayed 3 nights in Dec 2018

8/10 Good

Phoebe, Hong Kong

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We are happy with our stay at Hotel Stella Maris. The breakfast buffet is excellent, as the food is all fresh and delicious! The location is convenient as it is close to the train station and the pier. Good value for money!
Stayed 2 nights in Nov 2018

8/10 Good

Joseph

Liked: Cleanliness, staff & service, property conditions & facilities
very nice, except lacking A/C in summer
Pleasant boutique small hotel, in area of restaurants and near seaport. Only complaint is no A/C or even a room fan in hot summer in a room facing the afternoon sun. (not an unusual problem in Northern Germany small hotels - in summer.)
Stayed 4 nights in Jul 2018

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Hamburg Toursist Stay
Right on the harbor. Great Location Walking distance to bus, u-Bahn, S-Bahn Very very clean, but Spartan No telephone--like other modern hotels today In a Portuguese neighbor hood. With lots of portuguese resteraunts. Great, great breakfast. Would use it again
Stayed 2 nights in May 2018

4/10 Poor

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
My bad
I failed to look at the fine print and thus was locked out of the hotel when my flight was delayed. They closed the front desk at 10:30pm and so I wandered the street a while. It paid dividends though as I managed to meet some great people and procure a nice place to lay my head.
Stayed 1 night in Apr 2018

8/10 Good

Peter

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2017

8/10 Good

Dale

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice Hamburg hotel
very helpful service, especially from Miek. Walkable to the sights
Stayed 3 nights in Jul 2017

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good hotel.
The hotel is very good and I would stay again. It's well located for the city and well located for Spanish. Portuguese and Brazilian cuisine. Nice rooms. Good storage. Good bathrooms. Good breakfast. The hotel closes at 23:00, which wasn't highlighted to me by hotels.com nor the hotel themselves. My late flight meant I arrived at 23:30 and was left standing on the door step. I called the hotel number - no answer. I then cautiously called the hotel emergency number advertised on the hotel window, which was in fact the correct number. They gave me a code for a key dispensing machine and I got in. Not a good start, Hotel Stella Maris. I'm also not sure how hotels get away with not providing 24 hr security. What happens in the event of fire in the middle of the night?

10/10 Excellent

chelsea, manchester

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect location, not too far from Reeperbahn
Me and my boyfriend have just came back from a weekend away for his birthday. Had a lovely stay at this hotel and cannot fault it at all. We forgot plugs and asked the lad at reception for some and he was more than helpful and got them for us. We also asked for an iron and he gave us this too. Any questions we had he was very helpful to answer and let us check in at 2pm as the room was ready before 3pm. Reeperbahn and St. Pauli are within walking distance and the train station is close by to get to and from airport! Would definitely stay here again.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable and cosy hotel in a nice navy style
Very nice hotel in a nice neighborhood, clean and cosy rooms, good breakfast, close to the Elbe river

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay, in a nice area
Great stay, suited our needs of watching the fireworks dockside, but also a 20 minutes walk into town, lots of local bars and restaurants close by

8/10 Good

john

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good Location
Good Location, in Portugese area, lots of restaurants and bars, but we heard no noise at night. Rooms are small, but as a central place to base yourself the area is good. Can walk everywhere, 20 mins to shops, 10 mins to Reeperbahn, 10 to Minature Wonderland, Harbour in front of hotel. Breakfast was great, worth the €13.

6/10 Okay

Verified traveler

Liked: Cleanliness, room comfort
Good area
Ideal location for river and metro service. Great resturants

10/10 Excellent

Graham

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendly Hotel.
A nice hotel to return to. Friendly and helpful staff. Clean and modern but not a large building, which was fine for me but I would not want to have to spend a wet morning here with children. There is a play area/garden for them but in bad weather....? Easy walking from Hamburg Landungsbrucken station and Hamburg Center...Taxi to airport Early Sat am was 28 euros. The train from airport to Landunsbrucken 3.20 euros.

8/10 Good

Greg, Paris, France

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good location close to the Harbor, Downtown 15 min
Very clean, good breakfast, Internet was good, and room comfy, with an overall theme on navigation. Was a very good stop for me for to go the Messe, conference Center in Hamburg.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Adam, San Diego

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Hotel
My wife and I stayed here for one night during our stop in Hamburg. The hotel was in a great location and the guy working the front desk(on the morning of April 28th) was very friendly and accommodating. The room was large and had a very comfortable bed and nice fully enclosed shower. We also had the breakfast which was a nice selection. We would definitely stay there again if we return to Hamburg!

8/10 Good

Patricia, Las Vegas Nevada

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The room was small but clean and comfortable. The staff was friendly and the breakfast was good. However, the Hotel does seem to have a bit of a plumbing issue.

8/10 Good

Anthony, manchester, uk

Liked: Cleanliness, staff & service, room comfort
Very nice place to stay
The hotel was very well located and very clean. Situated in a great area with great transport systems. Wi fi worked very well. I really liked this hotel and would absolutely stay again

8/10 Good

Chad, Boston

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great neighborhood for this hotel
Right in the Portuguese neighborhood with great restaurants and cafes, plus only a short walk to trains and just a little further to the Reeperbahn.

10/10 Excellent

Dave, Aberdeen, UK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hamburg Stag Do
This hotel was rated as 3-star which we thought would be good enough for a stag do considering we did not plan to spend much time in the hotel. However when we got there we were amazed at the high standards, the hotel was immaculate and the service was brilliant. Would definitely stay there again.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Nice hotel, close to waterfront & S-bahn
I stayed for 1 night in June 2015 and found the Stella Maris to be exactly as I had expected from the information provided by Expedia and the hotel's own website. A friendly, small hotel in a quaint part of Hamburg, close to the waterfront, but also within easy walking distance to other attractions such as Harbour City, Reeperbahn and main shopping areas

10/10 Excellent

Alan, Halifax, UK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A smart, clean city hotel
I found this to be a very smart hotel, quiet and friendly. The room was small but comfortable. Only breakfast was supplied, but good restaurants are close by. The whole hotel had been redecorated on a maritime theme a few years back, which is lovely. My only problem was that the reception staff had to keep reconnecting my wifi facility, which was essential to me.

6/10 Okay

Verified traveler

Liked: Room comfort
Disliked: Cleanliness
Not as good as expected
I was a bit disappointed by the Stella Maris. It definitely didn't look like I would have expected from the pictures. One day our room wasn't cleaned despite requesting it being cleaned as we needed new towels. Very basic amenities and the breakfast options are pretty limited, or rather over-priced for what it is.

8/10 Good

Mike, London

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect Hamburg Harbour Hotel
Third time I have stayed at this hotel. Good in 2011, poor in 2014, newly renovated and really good in 2015. Excellent buffet breakfast, comfortable and clean room. Perfectly situated in the Portuguese Quarter near many restaurants and Hamburg Harbour.

8/10 Good

Jilly, leicester uk

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel close to various tourists spots
We thought the hotel was in a great location as it was within walking distance to majority of places, also the train station was just a few minuets walk away from hotel

10/10 Excellent

JEANCLAUDE, Fort Myers Florida

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Alles gut
Every think was as expected. Breakfast was particularity impressive

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Gingernut, Wales

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent location
We stay at this hotel every year - it is situated right in the heart of St. Pauli two minutes from the tube station and major bus stops. It is extremely clean, friendly, quiet and the breakfasts are excellent. It provides very good value for money and I would highly recommend the Stella Maris to anyone wishing to explore the city of Hamburg.

8/10 Good

Mrs. J

Liked: Cleanliness, room comfort
convenient location
Located in a little cute neighborhood. Step out of the hotel and you're surrounded by many Portuguese and other restaurants, which was great. Room was fine. The bathroom was very clean and modern.

8/10 Good

Nigel, London

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean, classic 3* German hotel.
Stayed 3 nights. Good area - lots of restaurants around and a reasonable area, close to the seafront.

10/10 Excellent

R, UK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hamburg 2014
Disabled access is a problem as there are steps to the reception after that not a problem

6/10 Okay

Verified traveler

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service

8/10 Good

Richard, USA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
excellent room and hotel amenities
Had a great time. It was a little noisy at night and somewhat hot in the room. I think it could use fans for circulation.

8/10 Good

Kalle, sweden

Liked: Staff & service, property conditions & facilities, room comfort
Nice
It was very nice!! im recommend to all!!

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
nice hotel, good location
Very easy to find, good location close to restaurants and the river. Bedroom and bathroom very clean and well serviced.

10/10 Excellent

Anna, UK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice basic hotel near to amenities
Hotel is by the harbour, 10-15 minute walk to Miniature W. 3 minute walk from underground station and lots of good (but same price as in Uk) restaurants

10/10 Excellent

Sam

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

4/10 Poor

Mike, London

Disliked: Cleanliness, property conditions & facilities, room comfort
Convenient location near the harbour.
I stayed at this hotel two years ago and it has deteriorated since then. I booked a double room with single occupancy and was given a single room until I gave the receptionist my confirmation to identify his mistake. The double room was on the 4th floor and the lifts were not working. The bed was overdue being replaced as it was like a soft sponge. The dirty towels were not replaced for my second night's stay. Overall, I was very disappointed and will choose a different hotel when I next visit Hamburg.

8/10 Good

MO, LONDON

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
GREAT HOTEL.......BUT NO LIFT!!
The Stella Maris is a lovely little hotel in a good position near both the S and the U Bahn. The staff were very friendly and helpful. It is really worth paying the 9 Euros each for the breakfast as the service is quick and friendly and the food is good and there is lots of choice and offers of fresh hot coffee. The rooms are comfortable and look like they have been recently refurbished. There is a free safe in the room and a TV, but no English language channels. There is no fridge or telephone to reception. If you go to reception they are quick and helpful and you can buy cold drinks (including beer) from reception. There is no bar, but a very comfortable lounge. It is in the Portuguese/Spanish quarter so there are some really good Italian restaurants in the next street. Especially Nello, which was very good. It is really good value for the money.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort