Ratings based on 240 Verified Reviews

They paid and stayed. We double-checked.
4.3 out of 5
86% of guests recommend
4.1 Room cleanliness
4.3 Service & staff
3.6 Room comfort
3.8 Hotel condition
They paid and stayed.
We double-checked.
2 out of 5
for Families
by A verified travelerfrom Feilding

ok hotel

Posted Apr 23, 2015
Pros: close to shops
Cons: The bathroom
Hotel looked ok from the front. The room was very basic with a queen bed in the main room which didn't leave much room for 4 people to move around. The bedroom had 2 single beds which was ok but the bathroom was not what i would consider to be suitable as it had mold on the ceiling and smelt funny. I did notice in other parts of the grounds that what appeared to be double rooms looked like they had been upgraded. Hope this means the rest of the rooms will be done soon
4 out of 5
for Everyone
by A verified travelerfrom Auckland, NZ


Posted Apr 7, 2015
Pleasant accommodation and very close to the rugby stadium. Only stayed one night but enjoyed our stay there.
2 out of 5
by A verified travelerfrom New Zealand

Could be nice if your not in the old side!

Posted Feb 21, 2015
Looking at the photos makes you think it's modernised and I'm sure select rooms are. The one we were put in was unfortunately a very old room. Bed was very old. Fridge had to be turned off as it was rattling because the main bed was placed in the kitchen/dining. The 2 single beds were located in what should have been the master room. The king bed is the old style of having 2 mattress zipped together. The spa pool was mediocre at best. Head rests removed and no button to turn on bubbles. Overall it was a pretty crap bed for the night!
4 out of 5
for Everyone
by A verified travelerfrom tauranga

Clean close to stadium and town

Posted Feb 5, 2015
Pros: Close to town and stadium
Cons: slightly bigger tv would be good.
Well located, plenty parking, room as described, a bit small maybe if staying for a few days?
5 out of 5
by Sharon Constablefrom New Zealand - Northland

Posted Feb 3, 2015
Cleanliness: spa bath had soap scum on;
2 out of 5
for Families
by Warrenfrom Tauranga

Standards not really met

Posted Feb 3, 2015 on Hotels.com
Unfortunately the photos displayed on the website do not reflect the actual. We booked a 1 bedroom apartment and when we arrived they were running late with cleaning so hung around waiting. Once we got to our room, discovered it was very old, no air conditioning, old roll together beds, only one fan in the apartment and it was a very sticky night. Would have been too noisy to have the windows opened. Grotty bathroom that needs revamping and the paintwork on the walls/ doors need a major overhaul. For the price of $169 per night, I expected more. The couch was old and uncomfortable and the seats in the bar were so old and cruddy it just wasn't appealing. On a positive the pool was nice and the staff were nice enough though. I felt it was a bit overpriced for the standard of rooms.
4 out of 5
by Andrea Wimillfrom New Zealand - Bay of Plenty

Posted Jan 23, 2015
Pros: Location was perfect
Cons: Old musty smell to our unit and only shower head on ceiling of shower worked, wall one didnt
Location: Perfect
Facilities: Tired; Value: Over-priced, overpriced; Service: Courteous; Cleanliness: Clean, but old musty smell; For $ paid was dissapointed with old tired decor. Air con to unit didnt work so had to share 2 elec fans between 5 of us so didnt get alot of sleep
5 out of 5
by Dave Beattiefrom New Zealand - Auckland

Posted Jan 19, 2015
Pros: Quiet
Location: Close to everything
Facilities: Modern; Value: Great deal; Service: Outstanding; Cleanliness: Spotless; Very central
4 out of 5
by Peter Traynorfrom New Zealand - Auckland

Posted Jan 18, 2015
Pros: Changed our room when we booked in early because our room wasn't ready. No problems and done in a friendly and helpful manner.
Cons: Noisy and ineffective aircon in a room that was very hot after a day in the sun.
5 out of 5
by Keith Chapmanfrom New Zealand - Auckland

Posted Jan 18, 2015
Pros: Spacious
Cons: Dated but has been modernised.
Location: Just right
Facilities: Above average, I; Value: Fantastic; Service: Good; Cleanliness: Faultless;