Ratings based on 394 Verified Reviews

They paid and stayed. We double-checked.
3.6 out of 5
89% of guests recommend
4.0 Room cleanliness
3.9 Service & staff
3.8 Room comfort
3.7 Hotel condition
They paid and stayed.
We double-checked.
2 out of 5
by A verified traveler

Posted May 4, 2015
Staff we not very responsive or helpful dealing with some loud guests across the hall that kept slamming doors and travelling between rooms late into the night. Included breakfast was bleak.
3 out of 5
for Families
by A verified travelerfrom oshawa

Close to Hospital

Posted Apr 23, 2015
Pros: location
Cons: pool or hot tub
Location: visit my dad in the hospital
There was no bath tub. No view. But it was a room for one night
1 out of 5
by A verified traveler

Business Trip

Posted Apr 21, 2015
Had requested a quiet room-as I would be coming back from a trade show quite late-what a racket. People in the next room where yelling/singing at all hours-could not get any sleep. The breakfast counter was so tiny-always a huge lineup-the waffle maker was not working properly-I gave up and went out for breakfast for two mornings-which I am sure that is what they wanted. When I arrived there was no one @ the front desk-waiting 10 minutes for someone to arrive. Room was not cleaned very well-arrived to find hair in the sink-no bathmat- I could go on and on-will not be staying here again.
4 out of 5
for Students
by A verified traveler

Hotel near downtown

Posted Mar 23, 2015
It was a quaint place to stay. Not as big as I expected.
2 out of 5
by A verified travelerfrom london,ontario

disappointing for the kids

Posted Mar 9, 2015
Pros: close to my function
Cons: needs pool or /and kids activities.
no pool or any recreation for the kids, needs more to be added so kids will not feel they are no where.
5 out of 5
for Everyone
by A verified travelerfrom Buffalo, NY

Nice hotel, nice staff and a nice breakfast.

Posted Feb 27, 2015
We found the staff to be approachable. The room to be clean and the beds were comfortable.
1 out of 5
by A verified traveler

Not a good stay

Posted Feb 23, 2015
The shower head did not work right. The door to the bathroom was stiff to open a cleaner left the coffee mug in my bathroom and there were people in the next room that made a lot of noise till 6:30 am it keep me and my son up all night terrible stay never again
4 out of 5
for Everyone
by A verified travelerfrom Thunder Bay, Ontario

A Pleasant Stay

Posted Feb 8, 2015
Pros: Comfortable bed, lots of pillows, and the fridge, microwave and coffee pot in the rooms is so appreciated. I used all of these both times.
Cons: The addition of a vending machine stocked with snacks would be a nice idea.
Location: Near to the Hamilton GO Bus Station and a campus for St. Joseph's Hospital.
Both of my stays at this hotel have been a pleasant experience. My room was very clean both times, as well as warm and very quiet. The staff were quite friendly and very helpful. They offer a Continental Breakfast each morning that is fabulous. I am a very picky eater but I was never disappointed by the items that were available. If I need to spend a night or 2 in this area of Hamilton again, I will stay at this hotel.
3 out of 5
for Everyone
by A verified travelerfrom Guelph

Cleaner rooms

Posted Feb 1, 2015
Pros: Hotel itsekf was fine. Not well marked. Almost drove past it.
Cons: Cleaner bathrooms mold in the bathtub area
Location: It was convenient to where i had to go
Was not pleased with the bathroom. Mold in the bathroom. My recommending this hotel would be based on cleaner bathrooms.
4 out of 5
for Everyone
by A verified travelerfrom hamilton

Thrifty horel close to downtown

Posted Jan 15, 2015
All basic requirements are there, I enjoyed walking to the downtown and the college.