Indoor pool, 2 outdoor pools, pool umbrellas, sun loungers
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Reviews of Hotel Bel Azur Thalasso & Bungalows

4 out of 5
Hotel Bel Azur Thalasso & Bungalows
Boite Postale 13, Hammamet

Reviews

8.0

Very Good

Rating 10 - Excellent. 146 out of 359 reviews" "
Rating 8 - Good. 118 out of 359 reviews" "
Rating 6 - Okay. 53 out of 359 reviews" "
Rating 4 - Poor. 19 out of 359 reviews" "
Rating 2 - Terrible. 23 out of 359 reviews" "

8.2/10

Cleanliness

8.0/10

Staff & service

8.0/10

Amenities

8.0/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

2/10 Terrible

Mike

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Filthy room, room wifi box not mounted, AC not working, wifi not working, room’s telephone not working at all, safe key broken and safe not functional. We spent two days out of four waiting to be moved to another room. I have videos and recording,, worst experience
Stayed 6 nights in Jan 2024
Response from The BEL AZUR team on Feb 18, 2024
Dear Mike.Thank you for your review. We appreciate that you took the time to rate your experience with us! We regret that your stay with us did not fully satisfy you.We will take note of your comments and pass them on to management to improve on the points you mentioned.We hope to welcome you again in our establishment.Best regardsThe BEL AZUR team

6/10 Okay

tewfick

Traveled with partner
Liked: Cleanliness
Disliked: Property conditions & facilities
The surroundings (nature)
Stayed 1 night in Feb 2024
Response from The BEL AZUR team on Feb 7, 2024
Dear Tewfick.Thank you very much for your review. We really appreciate that you took the time to rate your experience with us! We will take note of your comments.We hope to welcome you again in our establishment.Best regardsThe BEL AZUR team

8/10 Good

Lino

Traveled with group
Liked: Cleanliness, room comfort
Fine but could be better
It was ok. Service could improve. Took me a while to check in. Room had a funny smell
Stayed 1 night in Dec 2023
Response from The BEL AZUR team on Dec 9, 2023
Dear Lino.Thank you very much for your review. We really appreciate that you took the time to rate your experience with us! We will take note of your comments and pass them on to management to improve on the points you mentionedWe hope to welcome you again in our establishment.Best regardsThe BEL AZUR team

10/10 Excellent

Marcy

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is our second stay at Bel Azur. We’d also previously stayed at its neighbour, Sol Azur. and used all the Bel Azur amenities. So it feels like our third stay. We keep coming back because we enjoy the staff and the amenities. We asked for sea views and were assigned room 603 which had direct view overlooking the sea. No impediments… just sun, sand and sea. It was unbelievable to wake up to the sun and sea every morning, and to spend time on our balcony. It is a spacious room, with little bar area - kettle, tea and coffee, and mini fridge. There’s a safe, large wardrobe area, bathroom with a tub (which I utilized for a great hot bath), two joined double beds and a single. We requested, and received, 2 robes to use during our stay. They also were able to provide an ironing board and iron for an hour with a 20dt security deposit. We thank front receptionist, Saber for setting up this room for us. It was really special and we sincerely appreciated it.The room was really well cleaned everyday. We always eat too much when at Bel Azur because there is so many choices. Chef Mehrez made sure to make our stay extra special with special meals and lunch invites. The steak dinner he made for us was phenomenally mouth watering. The servers in the dining room really work hard. We like to make special mention of Wajdi Aljaziri and Mohamed Alhajbrahim both of whom would go out of their way for us. Naz, from animation is so friendly! Great lounge bar staff too. Overall, great stay!!
Stayed 12 nights in Nov 2023
Response from The BEL AZUR team on Dec 9, 2023
Dear Marcy.Thank you very much for your review. We really appreciate that you took the time to rate your experience with us! We consider ourselves lucky to have customers like you.We hope to welcome you again in our establishment.Best regardsThe BEL AZUR team

10/10 Excellent

ALEC

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent staff and service
Stayed 10 nights in Nov 2023
Response from The BEL AZUR team on Nov 30, 2023
Dear ALECThank you very much for your review. We really appreciate that you took the time to rate your experience with us! We consider ourselves lucky to have customers like you.We hope to welcome you again in our establishment.Best regardsThe BEL AZUR team

8/10 Good

Fahkri

Stayed 1 night in Nov 2023
Response from The BEL AZUR team on Jan 1, 2024
Dear Fahkri.Happy new year and thank you very much for your review. We really appreciate that you took the time to rate your experience with us!We hope to welcome you again in our establishment.Best regardsThe BEL AZUR team

6/10 Okay

Soumaya

Traveled with family
Liked: Property conditions & facilities, room comfort
Good
The personne at the reception was too busy to welcome us properly, he was doing too many things at the same time. He gave us an old and durty bungalow. We complain, and they change us the room the day after,upgrading to see view 1st floor bungalow! We appreciate. The restaurant was good, modern, lot of choice, we appreciate Tunisia dishes! here again the staff was really busy and not able to help you (even when missing a fork!) The beach is clean and amazing! The rest of the hotel was modernized in a good style a part of the reception.
Stayed 6 nights in Oct 2023
Response from The BEL AZUR team on Nov 7, 2023
Dear Soumaya.Thank you very much for your review. We really appreciate that you took the time to rate your experience with us! We will take note of your comments and pass them on to management to improve on the points you mentioned.We hope to welcome you again in our establishment.Best regardsThe BEL AZUR team

2/10 Terrible

Christine

Traveled with partner
Disliked: Staff & service, amenities
The staff was very rude. Even someone I was trying to buy a drink from was rude. A bartender made fun of me for asking where the towel person was. Our room was still hot even with the air conditioning and they said they'd come with a fan but never did. Don't stay here. It's a joke.
Stayed 1 night in Oct 2023
Response from The BEL AZUR team on Oct 25, 2023
Dear Christine.Thank you for your opinion. We appreciate you taking the time to review your experience with us! We are sorry that you were not satisfied with your stay with us.We have taken note of your comments and forwarded them to management.Best regardsThe BEL AZUR team

8/10 Good

Alejandra

Liked: Cleanliness, staff & service, room comfort
Relaxing visit
Nice beach and pool. Room was ok, but dated. Buffet was ok, but not great. Enjoyed the shops, hair dresser beauty touch, and cheap gym outside the resort. Front desk and wait staff was friendly.
Stayed 3 nights in Oct 2023
Response from The BEL AZUR team on Oct 20, 2023
Dear Alejandra.Thank you very much for your review. We really appreciate that you took the time to rate your experience with us! We will take note of your comments and pass them on to management to improve on the points you mentionedWe hope to welcome you again in our establishment.Best regardsThe BEL AZUR team

8/10 Good

Morgaine

Traveled with family
Liked: Property conditions & facilities, room comfort
Good Food
Lots of things were great about my stay. The food is excellent and the room is comfortable, on the small side for a triple but functional. Pools were clean and staff were friendly. Views were exceptional. On the other side, there was an old pair of underwear left hanging in the bathroom. Too few loungers at either pool with people reserving them and never returning. Long lines for snacks and drinks at the pool (15mins or more sometimes to wait). We also tried to order shisha. Many staff members didn’t know where to go. When we finally found it, we got the price, talked about flavors. When we ordered, he claimed to be completely out of all shisha (why give us the price and the flavors?). Also my sea view room was mostly a garden view with the top right corner of the window showing the sea. That should be called a partial sea view.
Stayed 1 night in Sep 2023
Response from The BEL AZUR team on Sep 8, 2023
Dear Morgaine.Thank you very much for your review. We really appreciate that you took the time to rate your experience with us !We will take note of your comments and pass them on to management to improve on the points you mentionedWe hope to welcome you again in our establishment.Best regardsThe BEL AZUR team

10/10 Excellent

Karim, Houston

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great service and friendly staff. The beach is truly one of the best in the Mediterranean. Super clean. We had lunch at the beach bar and the food was fresh, tasty and delicious. Impeccable service. Will definitely come back.
Stayed 1 night in Aug 2023
Response from The BEL AZUR team on Aug 6, 2023
Dear Karim.Thank you very much for your review. We really appreciate that you took the time to rate your experience with us! We consider ourselves lucky to have customers like you.We hope to welcome you again in our establishment.Best regardsThe BEL AZUR team

8/10 Good

Maryam

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
clean and nice room. they upgrade our room to a suite that was so welcoming. Every thing was good except the information they gave about public transportation, it seemed that they wanted passengers to use taxis only. Also, the taxi service that the hotel called, charged us more than twice and manipulated the taxi meter. We found this out when we got back to the hotel with the other.
Stayed 1 night in Jun 2023
Response from The BEL AZUR team on Jun 16, 2023
Dear Maryam.Thank you very much for your review. We really appreciate that you took the time to rate your experience with us ! We will do the necessary with the reception.We hope to welcome you again in our establishment.Best regardsThe BEL AZUR team

8/10 Good

Linda Rose

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful hotel, views and feel. Friendly and polite staff . We stayed in seaview bungalow but access was only available by lots of steps to room so unsuitable for us really because we had wheelchair but well worth it if mobile and wanting peace and relaxation. The inside pool closed the day we arrived and outside pooks, although beautiful, were too cold for my son as he has sensory issues so little dissapointed there ecspecially as it looks nice inside . Food was ok but didnt serve chips and again my son has bland diet and would only eat chips while we were there so i was glad we only booked half board. These were my only niggles but i would so like to back again but would probably book just bed and breakfast. However if you havent got fussy kids you d easily find something 😁 great hotel for relaxing holiday in beautiful hammarmet with lovely staff
Stayed 2 nights in May 2023
Response from The BEL AZUR team on Jun 6, 2023
Dear Linda Rose.Thank you very much for your review. We really appreciate that you took the time to rate your experience with us! We consider ourselves lucky to have customers like you.We hope to welcome you again in our establishment.Best regardsThe BEL AZUR team

10/10 Excellent

Gaetan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in May 2023
Response from L’équipe BEL AZUR on Jun 2, 2023
Cher Gaetan.Merci beaucoup pour votre avis. Nous apprécions vraiment que vous ayez pris le temps d'évaluer votre expérience avec nous ! Nous espérons vous recevoir à nouveau dans notre établissement.CordialementL’équipe BEL AZUR

10/10 Excellent

Sarah

Liked: Cleanliness, staff & service, property conditions & facilities
I absolutely loved my stay at this hotel, as a solo traveller I felt that this was the perfect hotel for my needs. The staff were extremely friendly and you can tell they are a hard working team. I booked an all inclusive stay at this hotel and enjoyed every part of it. My room had a sea view and was cleaned everyday by this dedicated cleaning lady (I forgot to ask her name). I admired her work ethic and quality of the service she provided. She was amazing! The hotel was clean and you can tell it's maintained well. The buffet had a lot of variety and every day the menu seemed fresh and new. This was ideal for me because it allowed me to try new things and not get bored. Whilst there were some local dishes the majority of the food were international type foods. They had theme nights on some nights but still included a variety of other foods. The presentation was amazing and seemed like a 5 star experience. The staff were friendly and attentive and I would especially like to thank Riadh for all his amazing service. The activities were varied and I participated in a range of them such as darts, zumba, a steps class and a cooking class. One thing I would suggest is that the information on the different activities should be advertised better with location information (ie. Meeting place in the reception area). Other than that, the activities were fun and had energetic staff leading them. My overall experience with this hotel was above my expectations, I would definitely be back.
Stayed 4 nights in May 2023
Response from The BEL AZUR team on May 27, 2023
Dear Sarah.Thank you very much for your review. We really appreciate that you took the time to rate your experience with us! We consider ourselves lucky to have customers like you.We hope to welcome you again in our establishment.Best regardsThe BEL AZUR team

10/10 Excellent

Marcy

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
We just spent 16 days at Bel Azur Thalasso & Bungalow Hotel (room 403) and we’re very happy with our stay. The room was clean and ready at check in. Registration was easy and the reception was very pleasant with us. (They have convenient money exchange capabilities at reception.) The porters were friendly and efficient. The room itself is not fancy but it is was clean and had all the amenities you would expect, like a mini fridge, safe and hair dryer. There was also a coffee table and chairs. When we requested a kettle (tea/coffee station) for the room it was provided. We had a Seaview, which gave us a partial view of the sea. There are quite a few trees in the area in between the rooms and the sea. That does obstruct the view slightly. We had a large balcony, with a table and two chairs, and a small drying rack affixed to the wall. We were happy with the level of privacy it afforded us and we enjoyed utilizing the space to enjoy the view and the weather. We opted for the full board package which included all food and beverages (excluding alcohol). The included restaurant is very large and always had plentiful buffet options. We were able to enjoy a good meal three times a day. The food was fresh and very tasty. Great animation staff…activities and shows. Overall, we really enjoyed ourselves and the resort definitely deserves its star rating. We would definitely recommend the hotel to our friends and family.
Stayed 16 nights in May 2023
Response from The BEL AZUR team on May 27, 2023
Dear Marcy.Thank you very much for your review. We really appreciate that you took the time to rate your experience with us! We consider ourselves lucky to have customers like you.We hope to welcome you again in our establishment.Best regardsThe BEL AZUR team

10/10 Excellent

Imene, Buckeye

Liked: Cleanliness, staff & service, property conditions & facilities
Perfect stay
Response from The BEL AZUR team on May 18, 2023
Dear customer.Thank you very much for your review. We really appreciate that you took the time to rate your experience with us! We consider ourselves lucky to have customers like you.We hope to welcome you again in our establishment.Best regardsThe BEL AZUR team

10/10 Excellent

ALEC

Liked: Cleanliness, staff & service, property conditions & facilities
Very good management ,excellent reception ,fantastic food convenient location good entertainment at the bar every night we will definitely go back.
Stayed 10 nights in May 2023
Response from The BEL AZUR team on May 16, 2023
Dear customer.Thank you very much for your review. We really appreciate that you took the time to rate your experience with us! We consider ourselves lucky to have customers like you.We hope to welcome you again in our establishment.Best regardsThe BEL AZUR team

10/10 Excellent

Abdelnaser

Liked: Cleanliness, staff & service, property conditions & facilities
Good service
Stayed 3 nights in May 2023
Response from The BEL AZUR team on May 12, 2023
Dear customer.Thank you very much for your review. We really appreciate that you took the time to rate your experience with us! We consider ourselves lucky to have customers like you.We hope to welcome you again in our establishment.Best regardsThe BEL AZUR team

10/10 Excellent

Imene, Buckeye

Liked: Staff & service, property conditions & facilities
One of the best places I’ve ever stayed in Hammamet. Friendly stuff and clean rooms with gorgeous view.
Stayed 1 night in May 2023
Response from The BEL AZUR team on May 12, 2023
Dear customer.Thank you very much for your review. We really appreciate that you took the time to rate your experience with us! We consider ourselves lucky to have customers like you.We hope to welcome you again in our establishment.Best regardsThe BEL AZUR team

10/10 Excellent

Hajnal

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice
Stayed 5 nights in Apr 2023
Response from The BEL AZUR team on May 12, 2023
Dear customer.Thank you very much for your review. We really appreciate that you took the time to rate your experience with us! We consider ourselves lucky to have customers like you.We hope to welcome you again in our establishment.Best regards

8/10 Good

Imene, Buckeye

Liked: Cleanliness, staff & service, property conditions & facilities
Overall it was a good experience with the stuff and nice stay.
Stayed 3 nights in May 2023
Response from The BEL AZUR team on May 12, 2023
Dear customer.Thank you very much for your review. We really appreciate that you took the time to rate your experience with us! We consider ourselves lucky to have customers like you.We hope to welcome you again in our establishment.Best regardsThe BEL AZUR team

4/10 Poor

Denise

Traveled with partner
Disliked: Staff & service, amenities, property conditions & facilities
We paid for a bungalow with a sea view. We were given a room on the 2nd floor. We let them know that we were supposed to have a bungalow. They switched our room. However, our sea view was blocked by a huge bush. The patio area behind our room was very overgrown with weeds. And there were ants on our patio. The ants kept coming into our room. One of the neighbors stole our hammock. Our air conditioner did not work so we called the front desk. We were told that they do not work. they do not turn on the air conditioners until the end of May. Very misleading on the expedia page. Food was very bland. There are cats running all over the hotel, inside and out. Even in the dining area. The shower took 23 mins. to get warm. Taking a very cold shower at 5:30 am was not fun. The beach was not cleaned. There was lots of piled up seaweed. Lastly, our bed was extremely hard. We woke up with everything on our bodies hurting the whole stay. Many of the pictures on expedia are not of the Bel Azur. There are 3 hotels from the same chain in the vicinity.
Stayed 4 nights in Apr 2023

8/10 Good

Terrah

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 8 nights in Mar 2023
Response from The BEL AZUR team on May 12, 2023
Dear clients.Thank you very much for your review. We really appreciate that you took the time to rate your experience with us! We consider ourselves lucky to have customers like you.What do you think could be improved?We hope to welcome you again in our establishment.Best regardsThe BEL AZUR team

6/10 Okay

Nizar

Liked: Staff & service
Disliked: Room comfort
Stayed 10 nights in Feb 2023

10/10 Excellent

brahim

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I truly love this Hotel , ever thing about it is Excellent. Can’t wait to go back . A big thank you to all the staff .
Stayed 1 night in Jan 2023
Response from BelAzur on Jan 24, 2023
you are welcome

8/10 Good

Omar

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pleasant stay, would visit again
The staff are very friendly and helpful They had some synchronization problems with my reservation so instead they upgraded my reservation (for free) with an amazing view. The food at the restaurant was good, you can find a variety of options. Some dishes were tasty some weren't.
Breakfast
Early Morning view from the room
Stayed 1 night in Jan 2023
Response from BelAzur on Jan 6, 2023
Dear,you are welcome, thank youCordially,

8/10 Good

Andrew

Traveled with family
Liked: Cleanliness, staff & service, amenities
Very popular with Tunisian families, and as such quite noisy in the evening. Buffet very busy at peak times (600 pax), but food essentially runs out if you go later.
Response from Ok on Dec 31, 2022
we always try to listen to our gueststhanks dear,

6/10 Okay

Kelly

Liked: Cleanliness, amenities, property conditions & facilities
Lovely sea view from the room. Beach and swimming areas kept very clean. One woman at reception very helpful in providing information for excursions and taxi bookings. Check in a long, unorganized process. No information provided about resort, amenities, procedures, etc. or where to locate such information. No information in room. Dining was uncomfortable as a solo traveller as male staff often solicited me for excursions or evening massages.
Response from tebib Fares on Nov 5, 2022
Our establishment had the honor of welcoming you. The management and staff would like to thank you for the trust you place in us. Your opinion interests us ! this will help us improve our quality of service See you soon

8/10 Good

Arij

10/10 Excellent

Marco

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent sea on site. Good food choice.
A very nice piece of seas to enjoy. Very good facilities like two swimming pools. Good selection of foods at the buffet.
Stayed 2 nights in Oct 2022
Response from TEBIB FARES on Oct 31, 2022
Our establishment had the honor of welcoming you. The management and staff would like to thank you for the trust you place in us. Your opinion interests us ! this will help us improve our quality of service See you soon

8/10 Good

AHMET

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 4 nights in Sep 2022
Response from TEBIB FARES on Oct 31, 2022
Notre établissement a eu l’honneur de vous accueillir La direction et le personnel tient à vous remercier pour la confiance que vous nous accordez. Votre avis nous intéresse ! cela nous aidera à améliorer notre qualité de service A Bientôt

6/10 Okay

ludovico

Price and service is 3 stars hotel not 4
Check up bad they didn’t find our booking. swimming pool and external area, garden and beach amazing and clean.Room was clean but service is like 3 stars.Poor cleaning internal common part and lift. Abundant and various food but medium quality.vegan food available but no lactose free milk and gluten free food.the price we paid is not value for 4 stars hotel
Stayed 5 nights in Sep 2022
Response from TEBIB FARES on Oct 31, 2022
Our establishment had the honor of welcoming you. The management and staff would like to thank you for the trust you place in us. Your opinion interests us ! this will help us improve our quality of service See you soon

6/10 Okay

Paul

Liked: Amenities, property conditions & facilities
Disliked: Staff & service
The property is nice, the staff are unhelpful, the food is pretty average (wouldn't want it everyday)
Stayed 2 nights in Jun 2022
Response from tebib fares on Jul 11, 2022
Bonjour, Nous vous remercions de votre commentaire et espérons vous accueillir encore une fois parmi nous Meilleures salutation

10/10 Excellent

Sophie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Jun 2022
Response from TEBIB FARES on Jun 26, 2022
Bonjour, Nous vous remercions de votre commentaire et espérons vous accueillir encore une fois parmi nous Meilleures salutation

8/10 Good

Banu

Liked: Cleanliness, staff & service
The reception staff, especially Adel, were very friendly and accommodating. They helped arrange excursions, exchange money, and taxis. The hotel was really clean - every day, an attendant would provide new towels, clean and organise the room. The cleaner named Hedya was especially helpful and hospitable. The bed was meant to be a king size bed but in fact, it was two double beds pushed together which was really uncomfortable given that I was staying with my husband. The food was very nice but lacked variety. Would be good to have different foods on different days. The private beach and outdoor pools were really lovely & definitely an option for a chill day. The on-site entertainment was also great - karaoke, fire breathing, dance shows.
Stayed 6 nights in May 2022
Response from TEBIB FARES on Jun 14, 2022
Dear We thank you for your comment and hope to welcome you once again Best regards

8/10 Good

Muhammad

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Family Holiday
This hotel was good for us. Has its beaches, swimming pools, spa, shop. The rooms are large. We have breakfast and dinner, range of food was good.
Stayed 7 nights in May 2022
Response from TEBIB FARES on Jun 14, 2022
DEAR We thank you for your comment and hope to welcome you once again Best regards

4/10 Poor

Danny

Disliked: Amenities, property conditions & facilities
Stayed 1 night in May 2022
Response from TEBIB FARES on May 21, 2022
Bonjour, Nous vous remercions de votre commentaire et espérons vous accueillir encore une fois parmi nous Meilleures salutation

10/10 Excellent

MOUNIR

Stayed 1 night in May 2022
Response from Tebib fares on May 9, 2022
Bonjour, Nous vous remercions de votre commentaire et espérons vous accueillir encore une fois parmi nous Meilleures salutation

10/10 Excellent

James

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic staff. Couldn’t have been friendlier or more helpful.
Stayed 5 nights in Apr 2022
Response from Tebib Fares on Apr 13, 2022
Bonjour, Nous vous remercions de votre commentaire et espérons vous accueillir encore une fois parmi nous Meilleures salutation

10/10 Excellent

Shelley

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fabulous Hotel
3rd stay at Bel Azur fabulous as ever wonderful staff good food plenty to choose, very clean restaurant and staff very attentive, hotel spotless sadly the weather was not good which was unusual so made the stay a little different there could be more entertainment in and around the hotel as it seemed quiet on days. Animation work had with their evening entertainment dance shows were good with Roger & Simba great dancing ! Quiz music nights were good, and the disco provides entertainment for late evening great hotel all round looking forward to the next visit
Stayed 14 nights in Mar 2022
Response from Tebib Fares on Apr 4, 2022
We thank you for your comment and hope to welcome you once again Best regards

8/10 Good

Sofiane

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Mar 2022
Response from Tebib Fares on Apr 4, 2022
We thank you for your comment and hope to welcome you once again Best regards

10/10 Excellent

Zara

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2022
Response from Tebib Fares on Mar 23, 2022
We thank you for your comment and hope to welcome you once again Best regards

10/10 Excellent

Zara

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel and staff were absolutely amazing. The staff were outstanding and very polite and helpful. Each and every staff member went out of the way to make us feel comfortable. I would like to give special thanks to Mr News, the restaurant carte staff and the housekeeping staff. They fulfilled each and every requirement we requested during our stay.
Stayed 3 nights in Mar 2022
Response from Tebib Fares on Mar 23, 2022
We thank you for your comment and hope to welcome you once again Best regards

10/10 Excellent

brahim

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2022
Response from Tebib Fares on Mar 22, 2022
Bonjour, Nous vous remercions de votre commentaire et espérons vous accueillir encore une fois parmi nous Meilleures salutation

4/10 Poor

dhafer

Traveled with family
Disliked: Staff & service, amenities, property conditions & facilities
Too much noise from house keepers, stuff on front desk are not very welcoming, sorry but it was not good experience.
Stayed 1 night in Mar 2022
Response from Tebib Fares on Mar 9, 2022
We thank you for your comment and will welcome you once again Best regards

10/10 Excellent

Zaher, Hayward

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
As a hospitality professional, I highly recommend this property. The most unique element is the STAFF - Outstanding, friendly, and efficient. Therefore, the service is great and the property is clean. The view, as featured, is amazing.
Stayed 4 nights in Jan 2022
Response from Tebib Fares on Feb 12, 2022
Dear , we thank you for your comment and hope to welcoming you once again in our hotel best regards

10/10 Excellent

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
very good
very good
Stayed 1 night in Jan 2022
Response from Moez Bachrouch on Jan 4, 2022
Dear Sir, we thank you very much for your comment and hope to welcoming you once again in our hotel best regards

2/10 Terrible

Sonia

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
The stuff especially in the lobby was unfriendly they didn’t care at all about welcoming me as a guest, I had a very bad experience on my stay. The hotel is very dirty bathrooms smells bad. They don’t check for vaccinations especially during pandemic. I will never book this hotel again. Not recommend for someone coming from USA .
Stayed 2 nights in Dec 2021
Response from Moez Bachrouch on Jan 4, 2022
Dear Sonia, we thank you very much for your comment. we contatc immediately the manager about all points mentionned in order to do the necessary. we hope to welcoming you once again inour hotel and to seeing the changes. best regards

10/10 Excellent

Habassi

Stayed 3 nights in Dec 2021
Response from Moez Bachrouch on Jan 4, 2022
Bonjour Habasi, Nous vous remercions de votre commentaire et espérons vous accueillir encore une fois parmi nous Meilleures salutations