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Reviews of Diar Lemdina

4 out of 5
Diar Lemdina
Rue de la Medina, Hammamet, Nabeul Governorate

Reviews

8.0

Very Good

Rating 10 - Excellent. 67 out of 180 reviews" "
Rating 8 - Good. 69 out of 180 reviews" "
Rating 6 - Okay. 25 out of 180 reviews" "
Rating 4 - Poor. 10 out of 180 reviews" "
Rating 2 - Terrible. 9 out of 180 reviews" "

8.4/10

Cleanliness

8.2/10

Staff & service

7.4/10

Amenities

8.0/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

10/10 Excellent

Ghaieth

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 10 nights in Jul 2023
Response from The Management Team on Jul 21, 2023
Dear Ghaieth,Thank you for taking the time to rate our hotel with a perfect 5/5 score! We are thrilled to hear that you had a wonderful stay with us. Providing exceptional experiences to our guests is our top priority, and your positive feedback validates our efforts.We hope you enjoyed our amenities, comfortable accommodations, and top-notch service. If there is anything else we can do to enhance your future visits, please don't hesitate to let us know. We look forward to welcoming you back soon for another fantastic stay.Warmest regards,

10/10 Excellent

David

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing
Stayed 3 nights in Nov 2022
Response from Faycel Mhadhbi on Nov 25, 2022
Dear Mr David,We thank you for chosen our Hotel Diar lemdina during your last visit in Tunisia.Looking forward to welcoming you again Best regards

8/10 Good

Mahammad

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel, well maintanied with lots of character.
Stayed 7 nights in Jul 2022
Response from Public Relations Officer on Aug 4, 2022
Dear Mahammad, Thank you for the review. We love to read that you adored the unique character of our resort and you enjoyed your stay. We look forward to welcoming you again soon. Best regards,

10/10 Excellent

Joshua

Liked: Staff & service, amenities, property conditions & facilities
Stayed 2 nights in May 2022
Response from Public Relations Officer on Oct 19, 2022
Dear Joshua,Thank you for the review.We are so happy to receive your full star rating !We look forward to welcoming you again soon.Best regards,

2/10 Terrible

Verified traveler

Business traveler, Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Rude staff , no parking , rude restaurant manager
Stayed 1 night in Aug 2021
Response from Public Relations Officer on Aug 23, 2021
Dear Guest, Thank you for the feedback. We are so sorry to learn that you couldn't find at least one positive aspect about your stay with us. We don't have any details about what happened with the staff, knowing that they are usually known for their warm welcome and professional service. We hope that you will come back again soon for a much better stay. Best regards,

6/10 Okay

Verified traveler

Traveled with family
Disliked: Staff & service, amenities
Soon as I arrived , I was told in a rude tone that there is no parking available and I have to leave my car outside . Dinner was good the first night but was catastrophic the second night . Also receptionist was rude and was trying to charge me 50 dt extra . The pools closes at 6 pm , and you have to pay extra 50 dt to use the main pool . We asked for towels 7 times and finally we got them 24 hours later . At the restaurant you have to pay for water at the dinner time they do not have any type of water. We will not come back
Stayed 1 night in Aug 2021
Response from Faycel Mhadhbi on Aug 22, 2021
Dear Mr Saadana, First of all, we would like to thank you for choosen our Hotel for your last visit in Tunisia. And we apologize for the misunderstanding happened during your stay. Maybe the parking was full upon your arrival but we can tell you that in a good tone. Actually the access to the Pool House Lounge is not for free, and cost 50 Dinars per person will be reduced from the your bill (Food, drinks etc..) and not for free :) Swimming pools closed at 6 pm while the life guard men finish his shift at 6pm. You booked Half Board pension means breakfeast and Dinner only without drinks and only All in soft has drinks included. We thank you in advance for your understanding

8/10 Good

Verified traveler

Traveled with family
Liked: Property conditions & facilities
Good spacious family room
We booked a large family room. We received a free upgrade at the check in and we liked it!
Stayed 2 nights in Jun 2021
Response from Public Relations Officer on Aug 18, 2021
Dear Guest, Thank you so much for your review. Well we love to pamper our guests so we are very happy that you enjoyed your holiday with us. We look forward to welcoming you again soon. Best regards,

8/10 Good

Verified traveler

Stayed 2 nights in Oct 2020
Response from Public Relations Officer on Oct 26, 2020
Dear Guest, Thank you for the feedback. We are glad you had a lovely stay in our resort and we hope you enjoyed all the activities and heartful services we provided :) We look forward to welcoming you again soon ! Best regards,

8/10 Good

Verified traveler

Stayed 2 nights in Oct 2020
Response from Public Relations Officer on Oct 23, 2020
Dear Guest, Thank you for sharing your feedback. The whole team is very glad to know you had an almost perfect stay in our resort :) We hope you discovered as many beautiful places on our domain and we look forward to welcoming you again soon. Best regards,

10/10 Excellent

Husam

Traveled with family
Liked: Cleanliness, staff & service
Stayed 2 nights in Jun 2019
Response from Public Relations Officer on Aug 11, 2019
Dear Husam, Thank you very much for your feedback and for the excellent rating ! We are thrilled you fully enjoyed your experience and we look forward to welcoming you again in the near future. Best regards,

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was a good hotel. The staff was very helpful and pleasant. The food was good. The location is good. Sound proofing the rooms would help since they have music entertain emend everything night and it lasts until 3.00 am. They need to help their reception staff with proper updating software programs. The lack of such programs caused us hours of anguish at the checkin time and caused their staff at the reception to deny our reservation made about four months earlier. Thanks to he people at the reception we were able to get our reservation problem resolved.
Stayed 3 nights in Jun 2019
Response from Public Relations Officer on Jun 18, 2019
Dear Guest, Thank you for sharing your valuable opinion. First of all we are glad you enjoyed overall the travel experience at our hotel. We apologize about the little inconvenient concerning your check-in but sometimes it may happen as no software is without faults. We thank you for your comprehension on this aspect as we assure you this is no rule but an accident. We hope to see you again among us very soon. Best regards from all the team :)

10/10 Excellent

Verified traveler

Stayed 2 nights in Apr 2019
Response from Public Relations Officer on May 3, 2019
Dear Guest, We thank you very much for this feedback. Your 5/5 starts are the proof that you enjoyed your stay as well as our special concept. We look forward to welcoming you again soon, in time to also enjoy the new outdoor pool. Best regards,

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Apr 2019
Response from Public Relations Officer on Apr 29, 2019
Dear Guest, Thank you for rating your experience in our hotel. We would have loved to read more about what are the aspects you enjoyed more as well as the negative ones. We look forward to welcoming you again soon, once our new outdoor pool will be waiting for you. Best regards,

2/10 Terrible

Jessica

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Terrible service, indifferent staff
Hour-and-a-half late check-in. Dirty, old, dingy room. Music pounding till 5 AM from nightclub. Awful restaurant service. After spending two days with our heads pounding, we wanted to be refunded our final three days and leave. As the director spoke to my husband, I was in our hotel room, contacting Hotels.com to see if they could work out a refund. While there, two of the staff used a key card to get in our room. No knocking, just opened the door to come in. When they saw me there, they apologized and left. I have no idea what they were entering our room for, but that scenario scared my mother-in-law and grandma so much that they didn’t want to stay alone that night, so we ended up staying overnight in their room for security. In the end, the director offered compensation of a massage and hammam, but at this point, we were over it. We couldn’t even look at their faces. Service was just dismissive, rude, and unprofessional. The whole experience left a bad taste in our mouths. One positive note: the bellhop was the only smile we received from service staff. He should get a raise. Hotels.com tried to resolve the issue with the hotel, but we weren’t given a refund. Hotels.com was professional and helpful, offering us coupons to put toward another hotel stay, which we did. Thanks to that, our trip wasn’t entirely ruined. The pictures on this site show a hotel that doesn’t exist. This is not a beachside hotel, so I’m not sure why there are photos of beaches here.
Stayed 5 nights in Mar 2019
Response from Public Relations Officer on Apr 1, 2019
Dear Jessica, First of all we thank you for the feedback. As we responded to your previous one, we are sorry that you did not enjoy your stay in our hotel although our staff made all the effort to offer you a nice experience, like changing your rooms or inviting you to hammam and massages. We apologize for the late check-in but we count on your comprehension that the hotel was fully booked due to the Carnival in Yasmine Hammamet. We also apologize for our staff entering the room but this happened only because of the room exchange which wasn't yet actualized on our system. Also there was no sign of not disturbing on the door. Although we are not a beach front hotel we do have a private beach which is why you could see photos of it. We would have been glad if you tried to discover our dine around concept and the activities but we do hope that in the future you will give us a second chance. Best regards,

2/10 Terrible

Jessica

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Awful - staff couldn't care less about your stay
I hate writing bad reviews, but hotel management at Diar LeMedina preferred a bad review to refunding our last three nights, so here goes… We waited an hour-and-a-half past check-in for our room with no explanation. No one came to inform us of anything; we had to keep approaching reception to ask. Dinner was awful. The dining hall was cramped, crowded, dirty. You have to wait in long lines to get anything. You can barely move through the room. It was more of the same. The first night, we were treated to all night partying from the nightclub right outside our room. We thought it would end at 2 AM. 3 AM rolled around, 4 AM no sleep. 5 AM we got dressed to go to reception, because the phone wasn’t working in our room (probably because they get so many complaints from the all-night pounding, which was literally shaking the desk and walls), but once we got outside, the club finally closed. The final straw happened the next night at the restaurant. We brought in bottled water, because one of our party has a medical condition requiring low calcium water. The restaurant staff refused to allow it. I know that sounds ridiculous, and it is. My husband remained calm explaining the situation, but they went so far as to remove our glasses from our table, so we couldn’t use them. Hotels.com tried to resolve the issue, but the hotel refused to refund us. Hotels.com was professional and helpful, offering coupons to put toward another hotel stay.
Stayed 5 nights in Mar 2019
Response from Public Relations Officer on Apr 1, 2019
Dear Jessica, First of all we thank you for the review. Positive or negative one, we read all the reviews as this is very important for our hospitality management. And since we mentioned how important this aspect is for us, we really insist on the fact that a review should only reflect the objective experience. We apologize for some of the inconveniences that you experienced at Diar Lemdina. The hotel was on full occupancy due to the Carnival which is no excuse just a fact for saying that we count on your comprehension for receiving your rooms later than the expected although all of our staff made the necessary efforts to ensure the usual service. Our rooms might seemed you old but in fact it is about a style that suits our particular concept of hotel inside the medina, a recall to this ancient and original style of life. We understand that this concept can not please everyone and we are very sorry to learn that you did not enjoyed it. All our team made was dedicated to offer you a nice experience in our hotel, which is why we've changed your room although it is very difficult to find an available suite when the hotel is full. We are certain that if you would have opened your travel sens of adventure, we would have enjoyed a lovely stay regardless small aspects that we tried to solve as quickly as possible. We hope that you will give our hotel a second chance in the future so that you could change this impression :) We look forward to welcoming you very soon ! Best regards,

8/10 Good

Amir

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Freindly staff
Stayed 2 nights in Jan 2019
Response from Public Relations Officer on Jan 15, 2019
Dear Amir, Thank you for your review. We can understand that you had a good time at our hotel and that you most appreciated our staff :) We look forward to welcoming you again in the future with a new outdoor pool to enjoy. Best regards

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2018
Response from Public Relations Officer on Nov 9, 2018
Dear Guest, Thank you for your feedback. We hope that you enjoyed your stay. We would have loved to read your review, an important aspect for our satisfaction survey of the guests. We look forward to welcoming you again soon. Best regards

6/10 Okay

Verified traveler

Liked: Property conditions & facilities
Not so nice
Mass tourism... Luckily buildings in the shape of an old Medina, rooms however are ordinary and bed as hard as a rock.
Stayed 3 nights in Oct 2018
Response from Public Relations Officer on Nov 2, 2018
Dear Guest, Thank you for your feedback. We are sorry that you did not very much enjoy your holiday although our room respect the general minimalist architecture of the entire hotel and are regarded as being charming by most of our guests. We are also sorry that you did not had a good rest because of the bed but if mentioned on the spot we could have changed the room for you hoping that you would have more comfort. We look forward to welcoming you again soon for a better experience as we are certain that this is possible especially if you also take the time of exploring all our activities. Best regards

8/10 Good

Tariq, Tunis, Tunisia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel is HUGE - so many things to do there if you don't want to pop out. The room was amazing, over two floors. Spacious and clean.
Stayed 4 nights in Oct 2018
Response from Public Relations Officer on Oct 29, 2018
Dear Tariq, Thank you very much for your feedback. We are very glad to read that you had a nice holiday spent between your spacious room and the proposed activities. We look forward to welcoming you again to try our new pool :) Best regards

10/10 Excellent

Sarah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Family Resort
Our stay was for 2 nights with breakfast and dinner included (half board). The room was very spacious and clean with comfortable beds and pillows. The room also had a full kitchen but the only dish provided was a pasta strainer. We did not use the kitchen so this was not an issue during our stay. Staff at the hotel were very friendly, and offered games for us to play at the pool. The restaurant for half board meals provided lots of choices for both breakfast and dinner including European continental and Tunisian dishes.
Stayed 2 nights in Oct 2018
Response from Public Relations Officer on Oct 22, 2018
Dear Sarah, Thank you very much for your feedback. we are very glad to read that you spent a nice time at our family resort :) We look forward to welcoming you again for a longer stay. Best regards

10/10 Excellent

John, Melbourne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Historical and cultural visit
Two of us staying. Nice quiet apartment with kitchen. Staff in all areas could not be more friendly or helpful.Excellent. Food on half board was good and plentiful. Heaps to visit and see. Primarily a resort hotel, excellent for families, particularly with children. If you want quiet you need to select your room when booking. Cannot fault the staff or facilities.
Stayed 14 nights in Aug 2018
Response from Public Relations Officer on Oct 25, 2018
Dear John, Thank you for your review. We are very happy to read that you found our staff friendly and helpful :) We hope that this aspect along with other good points you've mentioned, will make you come back at Diar Lemdina. Best regards

4/10 Poor

Andre, Jounie Lebanon.

Disliked: Property conditions & facilities
Two days holiday
Staff are ok. Rooms need serious refurbishment. Long walking distance from rooms to reception. The place is nice. Hotel is within a tourist resort under the form of a casbah. Beach is five minutes walking.
Stayed 2 nights in Jun 2018
Response from Public Relations Officer on Sep 7, 2018
Dear Andre, Thank you for your comment. We note that globally you had a good stay at Diar Lemdina and thank you also for your remarks. Best regards

4/10 Poor

Andre, Jounie. lebanon

Liked: Staff & service
Disliked: Property conditions & facilities
Acceptable for families
We were here for a conference. When we arrived they told us our reservation was not correct. Finally after I showed them the printed expedia they finally gave us the two rooms we had reserved.the whole operation took almost one hour. Once we asked for an ice bucket. The answer was go bring it from the bar. Overall a part from these two incidents the rest was ok. The staff is nice. The rooms conditions are just acceptable.
Stayed 5 nights in Jun 2018
Response from Public Relations Officer on Sep 7, 2018
Dear Andre, Thank you for your review. We are happy to read you enjoyed your stay overall. We apologize for any inconvenient during your check-in or your stay and we assure you that this is not a common practice. We hope to see you again at Diar Lemdina. Best regards

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, room comfort
Never Stay at this hotel again
On arrival at the Hotel myself and my colleague were told that they were fully booked and only had one room, even though we had booked through Expedia. Eventually out of thin air they produced our rooms. When I entered my room at 02:40 a.m. I had a nasty surprise as I was greeted by three cockroaches which as you can imagine is not pleasant at all, so by the time I disposed of them and checked every it was 03:30 a.m. To add to this, mine and my colleagues rooms were next to the courtyard which had very loud music and people which didn't end until gone 03:00 a.m. and then when this ended the disco carried on well after 04:30 a.m.
Stayed 3 nights in Jun 2018
Response from Public Relations Officer on Sep 7, 2018
Dear Client, We thank you for review. We are very sorry to read that you did not enjoy your stay although we did our best to give you the booked rooms. We apologize for the unpleasant surprise, it is unusual and it can only be related to the weather. We do hope to welcome you again for a better experience. Kind regards

10/10 Excellent

rohima , romford

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good family friendly hotel
Just got back from a lovely stay at diar lemdina hotel. We had the family room which was actually an apartment with two bedrooms, two bathrooms (one being en suite) kitchen and a large living room leading to the balcony. The rooms were very spacious and clean and were cleaned everyday by the maid. We were half board so had breakfast and dinner at the hotel everyday, the food was good as they had a large variety which was changed everyday. The best part of the hotel was the entertainment and animation team, my kids loved the mini disco every evening with max, wael and lama who were very friendly and made sure the kids were having a good time. Also the mini club was great too and a special thanks goes to tata who took great care of the kids. I would definitely recommend this hotel especially for families with kids. This hotel is located in the centre of the medina where shops and restaurants are very nearby.
Stayed 10 nights in Apr 2018
Response from Public Relations Officer on Sep 7, 2018
Dear Client, We are glad to hear that you enjoyed your stay at Diar Lemdina. We would be more than happy to welcome you again in our hotel for other great experiences. Warm greetings

8/10 Good

dr riahi, london

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Traditional old village style.
Nice staff,nice place to be for people who likes old style hotels
Stayed 2 nights in Mar 2018
Response from Public Relations Officer on Sep 7, 2018
Dear Dr. Riahi, Thank you for your kind review :) We are pleased to read that you enjoyed your stay at Diar Lemdina. Best regards

10/10 Excellent

Jules, Uk

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent
Hotel in process of major renovation. The rooms are spacious and the facilities ample. The location is ideal and central to everything. The beach is a short walk away. The restaurant provides top class food and the chefs and waiting staff are brilliant. Nice bar and the waiters and bar man are friendly and provide excellent service. I cannot fault this hotel, from the security staff, cleaners, reception, waiters and chefs, all greet with smiles and excellent service. 5 star quality.
Stayed 5 nights in Mar 2018

8/10 Good

Verified traveler

Liked: Staff & service, property conditions & facilities, room comfort
Pretty good
Spacious room,good food and in the medina. Recommend
Stayed 1 night in Jul 2017

10/10 Excellent

Lopao , Manila, Philippines

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Conference Venue; Ideal for Groups/Families
We were three physician-educators from the University of the Philippines College of Medicine who stayed at the Lemdina for the World Summit on Social Accountability 2017. Being relatively experienced travelers we weren't really expecting much from the hotel but we were pleasantly surprised at how great the accommodations were relative to the price that we were given for them. The room (or more accurately, house/apartment) was definitely more than what we required in terms of size, facilities and comfort. We were 2 males and 1 female so our female colleague got the "master's bedroom" with its own bathroom while us males were more than happy to share the other bedroom (with two double beds) and the "common bathroom". The small kitchen was adequate and the living room (with its TV) was spacious and comfortable. All in all, our 5 day stay was made all the more memorable and fun by having the accommodations that we had in the Lemdina (we stayed in room 1210). Given that the hotel is also conveniently located within Hammamet's Medina, all the sights, stores and restaurants were easily and conveniently accessible to us. I would also like to commend the hotel staff, from the reception to housekeeping who were efficient, effective and great at their jobs.

10/10 Excellent

Darrion

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing service and lovely apartments
In Yasmine Hammamet there are a few shops in the media selling normal tourist things. I was there for the 4th time, visiting someone, so didn't really need much

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Natalie, Montrose

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A little piece of heaven
I was on holiday with my grown up daughter. This was our 5th stay at the hotel, and almost as soon as I walked through the front door, I remembered why I keep going back. Our apartment was amazing, we had a large Lou Gehrig with kitchenette off & a bathroom downstairs, upstairs we had 2 bedrooms (one en-suite) & a further bathroom, so more than enough space. We also had 2 balconies (one upstairs, and one downstairs). The staff were extremely friendly & welcoming as always, food was excellent & the rooms nice & clean. The drinks included in the all inclusive deal were fantastic. Nothing else to say really, except thar this is one exceptional hotel that treats its guests very well, love it & can't wait to go back.

10/10 Excellent

Nejib, Birmingham, UK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Outstanding holiday @ Diar Lemdina Hotel, Hammamet
My wife and I and our 3 children just arrived back from a fantastic 7 nights break in Diar Lemdina Hammamet. It was our second time to stay in this hotel. We first stayed there in April 2013. I really can't recommend Diar Lemdina Hotel strongly enough. Our second stay was even better than our first which we thoroughly enjoyed too. The staff members were outstanding in the way they made us feel welcome and in the way they served us and looked after us and made our stay so comfortable and enjoyable. A big thank you to every single staff member without exception and especially to those who work at the reception. Our on-suit was so spacious and clean. In fact it was a big flat:2 big bedrooms, a living room, a corridor, a kitchen and two bathrooms. The food was great each meal. The hotel is well located: close to the beach (5 minutes walk) close to the shops and to the other entertainment facilities for kids (especially Carthage land funfair and the indoor soft play area, Ali baba). I would recommend all-inclusive booking especially if you have kids as it will give you free access to Cartage Land and Ali baba centre and other benefits too. Moreover, we felt so safe with all the security systems that have been recently put in place and with many security guards in the whole area. We can't wait to go there next year. Excellent Hotel. Just one tip: if you want to enjoy the funfair with your kids try to avoid going there on Saturdays and Sundays because the queues are so long.

10/10 Excellent

Wendy, Tamworth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely hotel
The rooms are really spacious. All the staff are really friendly from the reception staff to the cleaners. There is plenty of choice of food with fresh cooked pasta at lunch and dinner.

10/10 Excellent

Aymen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

6/10 Okay

Verified traveler

Liked: Cleanliness
Ok
Hotel was ok, Reception needs to be more organised. All inclusive was a wast of time as the food was the same every day and the local wine they allow you to have is shocking as so is the beer. So ended up paying for wine I liked witch was Tunisian and local but was not on the all inclusive menu. And after 3 nights of the buffet ended up eating out every night. I recommend bella Marina restaurant probably the best restaurant I have used in Tunisia so far. I chose this hotel because of the reviews on trip adviser, now either the hotel is cutting costs or the people writing the reviews have lived very sheltered life's. Was very dissatisfied after such great reviews .

8/10 Good

Omar, Nairobi

Liked: Staff & service, property conditions & facilities, room comfort
Typical Medina (Tunisian ancient city) Hotel
I am a Tunisian leaving abroad. I have spent 4 magnificent nights with my small family (wife and 2 kids) at Medina Hotel Hammamet. at first I was surprised the room was too far from the main hotel lobby and to be franc, I was not happy. However, we later understood (the reception supervisor took the time to explain) that the hotel concept is different from a conventional hotel in the sense that it is a whole typical Mediterranean city (Medina style or Greek style for those familiar with Greece.) A lots of shopping around, amusement parks for families, clean private beach (at a distance of 100m). the hotel supervisor upgraded our room and it was a pleasant welcome surprise giving us the ambassador suite instead of the junior I had reserved. Good security and cleanliness though i wish they can improve on the room service (every day cleaning). the staff is caring and the animation is remarkable. overall, it was a peasant stay.

10/10 Excellent

Fatma, Montreal

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
My parents enjoyed their stay. The rooms are well-equipped, comfortable and calm.

8/10 Good

keith, london

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
nice hotel friendly staff
very good break. the hotel was very comfortable staff had a reasonable level of english so communication was good. good location near enough to the beach and a few local attractions.

4/10 Poor

lam, England

Disliked: Property conditions & facilities, room comfort
Needs improving
The treatment upon arrival seems to be great. You're greeted with a smile and a drink and a hotel staff to talk you through everything. Unfortunately their English is not great and was very hard to understand and I did not want to be rude and so something. We were upgraded to a suite which was very nice of them even though I insisted that I was fine sticking to the standard room they upgraded me anyway. The suite was very out dated which makes me wonder what the standard room was like. There were loads of damaged areas which we weren't fussed about but I would not agree that this was a 4 star hotel. The pool was tiny and the food was very boring and un imaginative. I also asked for mosquito repellant gor the room at the reception after being bitten a few times which the staff had no idea what I was talking about and finally said the house keeping will sort it which they never did. They is no room service and the TV only had 1 English channel. I remember Wath a movie channel for a few days but it disappeared so asked the reception about it but thy had no idea when I explained it to them.

10/10 Excellent

Myriam, Canada

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent experience
I had a great time at Diar Lemdina. The staff was super nice and the animation team were very entertaining. Definitely a place I would go to again!

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities

10/10 Excellent

mr, kamur

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
the location is excelent and the service and rooms are the best,many thanks to mr, loutfi in the recieption he was helpful and friendly, only one note the wifi has to be improved .

2/10 Terrible

Dee, UK

Disliked: Cleanliness, staff & service, property conditions & facilities
Dated, dirty and horrible staff
Dated and dirty. Continuous smell of sewage around the pool area and the restaurant. The restaurant is in the basement next to the parking lot and it smells. The food is bad but not nearly as dreadful as the staff, who are simply rude, unhelpful and hostile. The only exception are the animation team, who are the only people in the hotel who genuinly seem to enjoy their job. Stay away from this place at all cost. It will save you a lot of disappointment.

6/10 Okay

Verified traveler

Disliked: Room comfort
Not on the sea
While the lobby was ok my room was well away from the hotel and was worn with a rattling air conditioner which barely cooled the room to a tolerable level. They did serve alcohol in Ramadan which was greatly welcomed.

10/10 Excellent

Stephanie, Liverpool

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Family holiday we all loved!!
Just back from a week at hotel with husband, kids(aged7 and 10) and grandparents. We stayed in family room, which was fabulous! Contained large double and twin bedrooms, large lounge area, fantastic balcony complete with table and chairs, 2 full bathrooms, kitchen and dining area and tiled outdoor area at rear!! We were thrilled with size and cleanliness. Staff very accommodating, polite and friendly. Pools great with lots of activities throughout day for children and adults. Loved indoor pool, which was warm and quiet for some proper swimming. Breakfast buffets were extensive if not really healthy - but oh well on hols!! Kids(and adults) loved freshly made pancakes, doughnuts and omelettes, and always loads of freshly baked bread, preserves, salads and various savoury dishes. On vast complex that included 'medina'(~market), bars and restaurants, aswell as hammam, theme park, cinema and aquapark. Access to private beach just a short walk to front. Music around pool could be a little loud and annoying, if over-looking pool area. Wished we could have stayed longer as so relaxing and much more to see and do. Will definitely be back!!

10/10 Excellent

Neil, London

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

RK, London

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best Family Time Spent!!
Exceptional Hotel with great Characters. High standard of service unknown anywhere else stayed in Europe. Nabil,Bouteyne,Freddy, Marwan, Muhamad to name but a few, who made our trip memorable. They are natural people who put up great entertainment & personal courtesy way beyond the norm. Facilities very good. Location excellent. Don't worry about the market traders, they are trying to make money. Which country or civilisation not doing the same at the moment. Beautiful place, warm people despite political predicament, fantastic time. Go to my full review at Trip Advisor. I would recommend this hotel, you will not regret staying there I am sure!!

10/10 Excellent

Lisa, Pennsylvania

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Can't wati to go back
This was my second stay there. The staff is extremely friendly and helpful. The hotel location is excellent. The housekeeping staff was also very friendly and our room was very clean.

2/10 Terrible

Verified traveler

Disliked: Staff & service, room comfort
Customer service needs Training
Hotel location is pretty nice, nice design. Noises, screaming, and loud arguments are heard from inside the room around the clock 24hrs no exception. It is hard to rest during day or night. Customer services are very slow and need several phone calls before reacting to your request. I requested room services since 10 am and they end up cleaning the room and fixing the bed at 5 pm and with three phone calls requests. Food service is average. Communication in English is difficult.