Seasonal outdoor pool, pool umbrellas, sun loungers

Reviews of Hammamet Garden Resort and Spa

4 out of 5
Hammamet Garden Resort and Spa
Avenue Moncef Bey - B.P 291, Hammamet

Reviews

6.2
Rating 10 - Excellent. 39 out of 236 reviews" "
Rating 8 - Good. 55 out of 236 reviews" "
Rating 6 - Okay. 58 out of 236 reviews" "
Rating 4 - Poor. 36 out of 236 reviews" "
Rating 2 - Terrible. 48 out of 236 reviews" "

6.4/10

Cleanliness

6.2/10

Staff & service

5.2/10

Amenities

5.8/10

Property conditions & facilities

4.6/10

Eco-friendliness

Reviews

2/10 Terrible

Ihab

Traveled with family and small children
Disliked: Cleanliness, staff & service, property conditions & facilities
Not clean, pools dirty, staff only after tips, no air conditioning, disco too loud at night
Stayed 9 nights in May 2023

10/10 Excellent

Walid

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Was good to stay in hammamet garden .sonia at the reception is very helpful and friendly! We enjoy !,
Stayed 7 nights in May 2023
Response from The Hammamet Garden Resort & Spa team on May 29, 2023
Dear Walid, Thank you for taking the time to share your wonderful experience at our hotel. We are delighted to hear that you had a pleasant stay with us.

2/10 Terrible

Mohammed

Stayed 1 night in Dec 2022

2/10 Terrible

Garuccio

Traveled with group
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Non corrisponde assolutamente alla descrizione di expedia e booki ng, un resort 4 stelle è altra cosa! Wifi assente aria condizionata nei locali di uso comune assente, anbiente generalmente sporco!
Stayed 3 nights in Aug 2022

2/10 Terrible

afi

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The property use to be close for long and need so much maintenance.
Stayed 2 nights in Jul 2022

6/10 Okay

Mohamed Mehdi

Stayed 1 night in Jul 2022

2/10 Terrible

Mya Hamsa, Redmond

Traveled with family and small children, Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Dirty, disgusting hotel. Mold, rust, everything is falling apart. Food is mediocre, pools are dirty specially the slides… the pool’s water is green and smelly. The manager at reception is so rude non stop and bad mouths everyone and everything My booking was done a month in advance and they kept telling me they didn’t have it and to book with them. I had to contact Expedia to solve the issue. And as a result they put us at the furthest room in the hotel, even though the hotel is pretty empty. The hotel should be 1 star not 4* …Really bad experience
Stayed 7 nights in Jul 2022

6/10 Okay

mustafa

Stayed 1 night in Jul 2022

6/10 Okay

Mohamed Hedi

Stayed 1 night in Jun 2022

2/10 Terrible

Kaies

Stayed 1 night in Sep 2021

2/10 Terrible

Sofiane

Traveled with partner
Liked: Cleanliness
Poorly
Stayed 2 nights in Aug 2021

4/10 Poor

Baligh

Traveled with family
Disliked: Staff & service, property conditions & facilities, room comfort
Not a 4-star hotel.
I booked two nights for a family stay. AC initially didn't work, but then told us that it starts functioning at 9p in summer. Hot water didn't work in first morning, but then they fixed it. Food is ok.
Stayed 2 nights in Jul 2020

6/10 Okay

Walid

Stayed 11 nights in Oct 2019

10/10 Excellent

GILBERT

Liked: Staff & service, property conditions & facilities, room comfort
The staff was amazing everything went ,with 1exception where i paid 45 td for a planked that was dirty
Stayed 2 nights in Sep 2019

6/10 Okay

Wajdi

Traveled with family
Liked: Cleanliness
Stayed 4 nights in Aug 2019

4/10 Poor

Verified traveler

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The food was terrible and the pool is not clean we had to go out and find something to eat
Stayed 3 nights in Aug 2019

6/10 Okay

Verified traveler

Stayed 2 nights in Jul 2019

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
We received a semi basement room. Electricity didn’t work so I to walk a few times to reception and insisted to get moved to another room. This second room on the 3rd floor was OK. This hotel is in huge need of repair and definitely not a 4 star. Mold smell everywhere and very poor service. Not family friendly and nowhere to warm bottle, no crib , horrible experience. Food was good.
Stayed 1 night in Jun 2019

6/10 Okay

Stephanie

Liked: Cleanliness, property conditions & facilities, room comfort
They need to get an atm on site. I ran out of money and I hadon't a hard time paying for things I wanted. I was not able to get drinks because I couldn't pay with a card, so after the spa and dinner, I had no money. Also, breakfast does not include water. No meals include drinks. Be prepared with cash to pay for a glass of water at all meals. Otherwise, it was good. The spa was very relaxing.
Stayed 3 nights in Apr 2019

2/10 Terrible

Verified traveler

Disliked: Staff & service, property conditions & facilities
Worst management ever seen. Poor food qualities. Management are a rip off.
Stayed 20 nights in Nov 2018

2/10 Terrible

Ahmed

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Over rated 4 Stars Hotel
Stayed in one night on August 27th last minute booking. Hotel conditions are way substandard for a 4 stars rating. Towels stinky/smelly. Had to shower with cold water in the morning... Elevator could not stop at level 3. AC barely working if any... wall mounted AC control buttons missing... watermelon offered at breakfast rotten... beach quite far if you had to walk... Hotel Staff were generally friendly and helpful. Hotel director/owner, on the other hand, lacks soft people skills!
Stayed 1 night in Aug 2017

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

4/10 Poor

Verified traveler

Liked: Staff & service
Disliked: Property conditions & facilities
It was a 4 star hotel... 20 years ago
The price was fantastic, and I knew that I am not going to resort/spa as advertised... Nicely designed, but poorly maintained, most of the things are not functioning. Pools are nice and clean, whole spa area smells heavily on mold, and internet is horrible. Breakfast is fantastic and staff is great. Beach is some 400m away.

6/10 Okay

Verified traveler

Liked: Cleanliness, room comfort
Not impressed
Our room was clean and comfortable but no large towels. The room also looked over the pool which was nice except for the very loud music - sometimes techo or similar - blaring out of the speakers for a lot of the day. Breakfast was not good and I am not a fussy eater. The waiter in the restaurant was surly. Shame as the hotel itself was ok.

2/10 Terrible

melissa, manchester

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
HORRIFIC HORRIBLE HORRENDOUS
AWFUL. NO AIR CON. ROOM WAS DIRTY. ELECTRICS DIDN'T WORK. NO HOT WATER. VERY FAR FROM THE TOURIST PLACES AND BEACH.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Response from General Manager on Sep 23, 2016
Nous vous remercions pour votre commentaire et nous sommes ravis d'avoir vous porter satisfaction lors de votre séjour.

8/10 Good

Imed, Bellevue, wa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The stuff are great and always trying to help. The fact that the hotel is overbooked and under stuffed creates a challenge for everyone.
Response from General Manager on Sep 28, 2016
Merci d'avoir séjourné dans notre établissement. Nous faisons notre maximum pour satisfaire nos clients et apprécions votre commentaire.

4/10 Poor

Rim, La Marsa

Liked: Cleanliness, room comfort
Disliked: Staff & service, property conditions & facilities
I wouldn't recommend !!!
Let's start with some positive points: The animation was great. We had fun. Some of the staff were very nice, helpful and effective.* Negative points: The hotel is not being well kept. Carpet dirty, lack of sunbeds, common toilets not very clean. Some of the staff were awful, especially on of the waiter in the hotel that brought me red wine instead of rose, never had changed etc... The worst was probably the waiter at teh beach bar who had his family over (not a problem), but they were disrespectful to customers, loud and disgusting. The man just watched and said nothing. The food was very repetitive and had no taste. Anyway, not worth the four stars.

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bad hotel over all
I don't return here , because : Bad place , very bad food and dirty , no wi fi in rooms the wi Fi just in loopy and very very weak , the beach it's faraway , rooms not comfortable and not clean , so I lost the money for nothing .

8/10 Good

Adel, Libya

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice Hotel
I stayed 10 days at this hotel. I still feel the time I spent with my family overthere. the hotel is well decorated and fashionably designed. Rooms are wide but not modern. there are 2 swimming pools, one of them is interior. there is also fantastic spa facility. the staff are friendly and multilingual speakers. food is awesome, and what's makes it even more enjoable, the team in the dinning hall specially Basha and Sabri. my kids were really in fun with these guys. Wifi is not value, it is a bit weak for calling. Stayed April 2016

6/10 Okay

Shelley, Suffolk

Liked: Cleanliness, room comfort
pleasant time in hammamet Garden & spa hotel
sadly with tourism so slow after the trouble in Tunisia ALL hotels are quiet & not functioning at their full standard, the hotel is clean tidy and well looked after but very few guests which has a reflection on atmosphere in the hotel but still a nice hotel to stay in the food is standard but I think it's because with so few guests they just cater at a minimum, I'm sure if more guests arrive the food will be better standard & choice we only chose B&B because of this I think at present this is better but was a personal choice. disappointed that the manager /owner did not engage in any conversation not even a polite "good morning" it's the first hotel I have travveled to where this has happened & have travelled many years in many hotels . I would have thought the tough situation facing tourism in Tunisia this manager should appreciate & welcome those that choose to continue to support tourism & willing to travel even when advised not too ! never believe your too important in this world to not be polite to others ! however thankfully ALL other staff were very curtious polite & very welcoming maybe the manger should learn a valuable lesson from his hard working staff below him ...

6/10 Okay

rosemary, Glenrothes

Disliked: Staff & service
Only good for a nights sleep
You get what you pay for hotel ok for somewhere to sleep no entertainment and vodka finished after only having 3 on first night

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
is very nice hotel nice people working there food was good and the hotel room was clean
Response from Guest Relation on Sep 28, 2016
Thanks for staying with us. We work hard to make our guests happy!

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Response from General Manager on Sep 28, 2016
Thanks for staying with us. We work hard to make our guests happy and appreciate your feedback!

4/10 Poor

KAP, Woodbridge, Va.

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
Never again, don't waste your time.
I complained every day about the AC. I only had 1 key for 3 people, every time I asked they told me that they did not have any. The day before I left I was told that they had a metal key for the rooms. You had to leave your plastic key card at the room door in a slot or nothing in the room would work, no AC, TV or lights. If you opened the balcony door to go out, the AC shut off.
The light spots are holes
Square seat for round toilet
Slot for room key card
Thermostat U don't control

6/10 Okay

susan, Southampton

Disliked: Room comfort
reasonable providing air conditioning working
All in all the hotel was what I was expecting very basic very Tunisian but my sole purpose for going there was to bury my sister so it was not about pleasure. The hotel had no air condoning they kept saying it would be on the next day but alas it never did and when it was 36 degrees it got really hot in those rooms. We stayed in room 300 and were right opposite the live entertainment so it was very very noisy at night it finished about 11.30pm so that was when we could get some sleep. The food was better than I expected we went to Tunisia 20 years ago and it had improved greatly since then.Would I go back to Tunisia no is the answer to that but if its the sun you want then you cannot beat Tunisia. My verdict on the hotel is yes its doable for a week or two as long as the air conditioning is working.

6/10 Okay

javier, madrid spain

Disliked: Cleanliness
Good price for bad hotel
The internet its imposibble. The eléctrica sistema its bad . And the breakfas its monotoní . Its near the prive beach

10/10 Excellent

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
No good
Now good hotel. I won't happy.
Response from General Manager on Sep 28, 2016
Thanks for staying with us. We work hard to make our guests happy!

6/10 Okay

Mustafa

Liked: Cleanliness, property conditions & facilities, room comfort

2/10 Terrible

thajri, USA

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hammamat Garden Hotel
It was very bad service and hotel, especially the food was very very very bad and cheap

8/10 Good

Samir, Canada

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good hotel
I stayed for 4 days with my wife and 4 kids. We really enjoyed it. Clean rooms (we booked 2). Very good food and very nice and big pool. The kids loved it and wanted to extend the visit. We will certainly come back next year.

8/10 Good

Serafus, Geneva

Liked: Cleanliness, staff & service, property conditions & facilities
Relatively cheap and not too far from the beach.
It was ok to stay in this hotel. Price was reasonable. Not far from the beach (private).

10/10 Excellent

Jackie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic beach just a short walk away
Found the hotel staff really friendly and helpful. Food was good with plenty of choice, something always available. Great atmosphere at the hotel, everybody seemed really happy. Happily surprised how quiet and comfortable the room was for the 3 of us sharing. All inclusive was great, only really spent a little more on excursion which was booked through the hotel. Walked along the beach to the old town and saw the Fort, then taxi back to hotel for a mere 5td. Would definately go to this hotel again.

8/10 Good

D & C, essex england

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Family hotel
Staff very friendly and helpful.Having travelled for 50yrs abroad I would say this hotel is not the best we have stayed in but certainly excellent value for the money we paid. As we took my grandchildren age 13 & 17 it was safe and ideal for them,staff were very good and friendly to them. Reports I read about this hotel are unfounded as it was clean,comfortable and friendly.You can only expect what you pay for and this hotel gives more than we expected for the cost,Sonia on reception was very helpful all the time and nothing was to much trouble for her.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good Value for Money
Stayed here for a week with two teenage sons. One definately wants to go back next year but the other wants to see other parts of the world.Very good hotel but the room varies, hence requested for a room change which was not a problem at all. The staff are very friendly and always ready to help by providing a good service. The beach is sandy and white with an all inclusive bar. If you are looking for good value for money all inclusive holiday where you just want to watch the world go by then this is the place to go. The food was good and there was a lot of variety for everyone but the soft drinks varied in taste I think the taste depended on who mixed the drinks. Tap water was served in all the bars but bottled water was delivered to your room every morning and you can buy water from the shop across the road, do not buy from the hotel shop.Room safe cost about £1.50 a day. If you are looking for a hotel full of Brits then this is not the place to go. The animanition team worked so hard to produce good crap.There is BBC World channel which is the only English one. Make sure you book your transfer with a transfer company before you go because this is alot cheaper than a taxi. Don't listen to the bad reviews go and enjoy what this hotel has to offer.

2/10 Terrible

Abdulmagid, libya

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
The worest experience I hade
frankly I can say it was the worest experience I have ever get in my life , especially with food quality which was very poor and I advice any body to look for another hotel in this area , also the staff is not cooperative with quests except one employee in the reception helped me too much her name Miss Sonia . also the hotel has bed smell in its back part especially around the pool . I hope my review helps others in thier future hotel selection . regards ..

8/10 Good

Jim, Manchester UK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Off season
The hotel was almost empty - presumably December is a quiet time. I was there for work rather than leisure so I didn't have a lot of interaction with the hotel and its facilities but everything worked satisfactorily. The environment and staff were pleasant and - at least at that time of year - it represented very good value. The location is not very interesting; fine for those just relaxing but at some distance from anything which could be labelled as an 'attraction'. I didn't reach the local beach but I believe it is fairly close. Central Hammamet is a few miles distant. There are a number of shops and restaurants locally more geared to local rather than tourist trade.

6/10 Okay

LORETTA, TORONTO

Liked: Cleanliness, room comfort
Affordable and Unforgetable
Hotel is about 1 hour away from Tunis Carthage Airport. It costs about 65 US dollars to get to hotel. Hotel is located in a small town, not necessarily in Hammamet. Quiet, secluded and safe. The rooms were clean and very comfortable. You get bathrobes and slippers during your stay. Every evening a maid places lovely fresh cut flowers on your pillow. We opted for the all inclusive and very much worth it as you did not have to leave resort on days you choose to make it a poolside or beach day. The staff were extremely attentive and did an excellent job of making you feel at home. The owner was on the premises as well,so if you had any concerns you could approach him in person. The hotel is not beach front. You would need to walk a few blocks and the hotel has its own private area on the beach. At night Yasmine Hammamet is a great place to hang out and it only costs about 3.00 by taxi to get there. This is where you find other resorts, cafes,souvenir shops etc. The food was good. We were actually pleasantly surprised considering the bad reviews we had read The highlight of the trip to Tunisia and we feel everyone should do this; was the Sahara Desert trip .Out of this world. We highly recommend this hotel for its affordability, and the use the rest of your money to discover this amazing country.

10/10 Excellent

Dominique

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Tres bien
Stayed 5 nights in Oct 2023
Response from The Hammamet Garden Resort & Spa team on Nov 23, 2023
Bonjour Dominique, Merci beaucoup d'avoir partagé votre expérience positive dans notre établissement.

10/10 Excellent

El

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
super
Magnifique
Stayed 4 nights in Oct 2023
Response from The Hammamet Garden Resort & Spa team on Nov 23, 2023
Bonjour El, Merci beaucoup d'avoir partagé votre expérience positive dans notre établissement.