Ratings based on 52 Verified Reviews
They paid and stayed. We double-checked.
3.8 Room cleanliness
3.7 Service & staff
3.8 Room comfort
3.6 Hotel condition
They paid and stayed.
by didierfrom royan
DEGRADATIONPosted Feb 9, 2014
Pros: Le petit personnel
Cons: Confort de la chambre..................ET INTERNET !!!!!!!!!!!!!!!!!!
Location: Loin du centre...........Pas d'internet dans un 5 etoiles !!!!!!!!!!!!!!!!
Je n'irai plus dans cet hotel ! C'est mon 2 eme séjour au Royal en moins de 3 mois......... Lors du premier j'ai signalé que la douche innondait la salle de bain........ J'a repris la même chambre...................et je suis toujours les pieds dans l'eau dans la salle de bain.............malgré une augmentation de leurs tarifs.............. Adieu Royal Azur. De plus.............. Absence de nourriture............si on ne va diner a l'ouverture du buffet !!!!!!!!!!!!
by DIDIERfrom ROYAN
ENVELER DES ETOILESPosted Feb 9, 2014
Pros: La gentilesse du personnel
Cons: Raffraichir les chambres...........changer les dessus lit tachés et sales, les tapis.........;
Location: Loin du centre, mais calme
Un hotel qui se dégrade.......... Nourriture insssufisante si l'on n'est pas a l'ouverture du buffet !!!
for Everyoneby DIDIERfrom ROYAN
SYMPAPosted Nov 25, 2013
Pros: Le rapport qualité/prix, mais pas digne d'un 5*. Personnel très gentil
Cons: Changement du mobilier amorti et usé dans les chambres. Sanitaires fatigués !!!! Tapis et dessus de lit tachés.
Location: Loin du centre, mais calme. Thalasso très clean mais cher pour la Tunisie
Des travaux de rénovations seraient nécessaires pour justifier son 5*. Chambres et ravalement de l'hotel.
Recommendedby A verified traveler
Posted Sep 8, 2013 on Hotels.com
Recommendedby OTHMANEfrom France
MédiocrePosted Sep 8, 2013 on Hotels.com
C'est un hôtel 3 * au mieux, l'accueil laisse à désirer, les chambres très vétustes et l'environnement très sales.
for Everyoneby A verified traveler
Nice hotel to stay in HammametPosted Jul 11, 2013
Pros: The beach area is lovely
Cons: The WIFI only available at the lobby. And 5 dinar for 1 hour. And you don't really know the full 1 hour!
Location: The location is great, the beach is really nice and you are not far from the old Hammamet.
Nice hotel. The room and the bathroom are clean. We got a room with a really nice view on the swimming pool and the sea. It's a good hotel to spend time at the nice swimming pool and the beach. The staff were really nice, helpful and friendly. But for your information, lots of local Tunisian people can spend the day at the hotel. So be aware that's not easy to have a sitting place around the pool. Also it's not really quite, lots of children spend all day in the pool! Go to the beach if you want a more quite place. One thing that can be irritating is some guys talking to you easily and really hard to tell them you don't want to talk with them! You would expect not meeting this kind of guys at the hotel!
by A verified travelerfrom London, UK
Not a 5 stars hotel standardsPosted Jul 7, 2013
Pros: Beautiful & spectacular beach
Cons: The food
Location: Well located in Hammamet, walking distance to the town center
The hotel building & furniture are outdated and badly needs refurbishment. The room smell the moist & humidity. The bedroom is not clean. Broken and Out of work fridge. Definitely the hotel & service quality do not match 5 star standards, but rather 3 stars.
by A verified traveler
Nice Hotel but definitely not a 5 starPosted Jul 3, 2013
Pros: Staff Location
Cons: Food Beach Bar Main reception area
Nice staff. Nice room but the hotel is in serious need of remodeling or to be downgraded to a 4 star
by Michaelfrom Australia
My Horrible stay at Royal AzurPosted Jul 1, 2013
Pros: location, Pool area, Spa
Cons: the staff working there
Location: Nice location in center of hammamet and near nice restaurents, as taxis are available at any time.
Really bad experience in hotel: * Rooms not for 5 stars hotel, not enough tv chanel, they dont control the firdge if you need more water or no, the fridge door broken, no prices any where of extra drinks in room. * House keeping with no greetings to guest, she dont ask if she may keep clean the room or come back if you're back in room while she is cleaning. if you give salutations and ask what's wrong with, they say we are tiered. * Reception not really professional asking Id card for my wife in our wedding day coming back to hotel while they do have already reservation and name. no woman has her Id card in hand in her wedding day. * They dont know what is really check out and they mix days counting 4 days instead of 3 days. * If you want put advises for hotel or reclamation the receptionist say you could come yesturday to say it to the manager. when their role as there was no guest relation is to collect this and then pass it to the manager. * the staff working on the beach should'nt work there, they ask the real guest their room's key arguying with a very rude attitude but leave some boys coming from no where playing with very dirty words, disturb the young ladies without interfering. * Thanks to the staff of bar, animation, bell boys and snack beach.. sympatic, calm and very helpfull. * The location is wonderfull and the pool area is so nice as tunisia is a lovely secure country, but the manager of the royal azur should make training course in hospitality for the staff.
for Everyoneby danieladfrom Piacenza PC, Italia
hotel immerso nel verde e a 15 minuti dal centroPosted Jul 1, 2013
Pros: ubicazione, colazione, mare, centro benessere
Location: 15 minuti a piedi dal centro di hammamet, con una passeggia lungo il mare oppure passando per la via principale con parecchi negozi
Sono diversi anni che frequento questo hotel, personale sempre molto gentile e quest'anno è molto migliorata la qualità del cibo ed anche l'organizzazione. Mare sempre bello. Centro benessesse all'interno del complesso molto buono, un pò caro, favolosa la piscina di acqua di mare riscaldata