Ratings based on 370 Verified Reviews

They paid and stayed. We double-checked.
4.6 out of 5
99% of guests recommend
4.8 Room cleanliness
4.7 Service & staff
4.6 Room comfort
4.7 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom C

Great location... Great pricing.

Posted May 27, 2015
We enjoyed this hotel very much. Very nice! Great location. Close to the interstate, restaurants, shops.
5 out of 5
Recommended
for Everyone
by A verified traveler

Nice hotel

Posted May 27, 2015
Comfortable stay! Would recommend to everyone! Very convenient and clean!
3 out of 5
Recommended
for Everyone
by A verified travelerfrom Bossier City, La

Nice for short stay.

Posted May 18, 2015
Pros: Just OK.....
Location: We travel down to this area to be with family. However, I will not stay again. I will return to my Hilton Garden Inns.
Front Desk Night Rep was most disappointing. She acted as she was not even interested in checking me in. However, there was a problem as I had updated my stay for two nights, and she had no record of that. She never said "Thank You" for my ID's or paperwork from Expedia. She finally decided to extend my second night with an additional fee. I informed her to do whatever she had to do, but I was booked for the second night. After that I had no further inter-action with the front desk. Room was comfortable and clean. However, Rene should not have a job at that front desk.
Comment from Hotel Management
May 26, 2015 by Country Inn & Suites Manager, Hotel Management
Hello! Thank you so much for your comments and feedback. Your reservation with Expedia was for one night only. The reservation was also for a standard room with 2 queen beds. When you checked in we tried our very best to accommodate you on our busy weekend. We were able to upgrade you to a 2 queen suite, per your request, however, there is an upgrade fee associated with doing so. We were also able to make you another reservation for your second night. Rene tried her best to be able to accommodate your requests. We hope you can re-consider staying with us in the future. Thank you so much again for your feedback.
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted May 18, 2015
Our stay was wonderful, Nice friendly staff...very clean hotel..
5 out of 5
Recommended
for Everyone
by A verified travelerfrom covington, LA

Posted May 16, 2015
Very nice hotel, very clean & comfortable. Would definitely recommend for a good place to stay.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom charleston sc

Nice. wasn't in room very much lots to do

Posted Apr 8, 2015
Overall very nice comfortable and clean. NIce and simple breakfast. Cookies at counter.
5 out of 5
Recommended
for Everyone
by A verified traveler

Nice hotel close to everything

Posted Mar 18, 2015
My husband, three small kids, brother, and I stayed here for 5 days and four nights and had a wonderful experience. We were traveling from California and arrived hours before check in exhausted. The kind receptionist quickly had a room prepared for us. We were ever so thankful. DEFINITELY would stay here again!!!
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Mar 15, 2015
Room was clean, all equipment worked properly, and the unit was quiet allowing ample opportunity to obtain a good nights sleep.
5 out of 5
Recommended
for Everyone
by A verified traveler

Clean room, great polite staff.

Posted Mar 6, 2015
Pros: Location. price and value for the money.
Location: Great location in Covington, easy to get anywhere in town.
Great experience, check in was seamless and room was clean and in order. I think they should upgrade the coffee and the coffee maker, but they have great coffee in the lobby.
5 out of 5
Recommended
for Everyone
by A verified traveler

top notch

Posted Mar 4, 2015
great place to stay, clean, friendly, and helpful staff.