Ratings based on 3 Verified Reviews
They paid and stayed. We double-checked.
4.7 Room cleanliness
3.7 Service & staff
4.3 Room comfort
4.7 Hotel condition
They paid and stayed.
for Everyoneby Pollyannafrom London
PerfectPosted Jun 21, 2014
Pros: Everything. It is lovely.
Cons: I can't think of a thing, it is perfect.
Location: Handy for Farnborough and BAE Systems.
Excellent in every way: staff, facilities, room, everything.
by Bobfrom B
2 Star service for 5 Star pricesPosted Dec 22, 2013
Our stay at this hotel was a disaster from start to finish. Was supposed to be a celebration and special occasion. But from bad check in, to them forgetting the chocolates we had previously requested, to being told we couldn't use the bar (was a private function), to not being able to use the Brasserie (another private function), we took refuge in the cafe area to be served tea in dirty cups. Then after returning from a night out in the wind and rain, the front door was closed (later told again due to private function), so we managed to jumped in through the side door where the band was exiting. To then getting told to leave the bar as it was closing before even taking a sip of a drink I'd just been served etc, etc. Not quite the service I'd expected when booking a nearly £300 a night suite!!
for Couplesby Kamfrom UK
The AviatorPosted Mar 18, 2012
Very stylish hotel, great views of Farnborough air field. Smart, attentive staff.