Ratings based on 136 Verified Reviews
They paid and stayed. We double-checked.
4.0 Room cleanliness
4.1 Service & staff
4.1 Room comfort
3.6 Hotel condition
They paid and stayed.
for Everyoneby A verified traveler
Country HotelPosted Aug 3, 2014
This must have been quite a grande hotel in its day. It is still fascinating. Unfortunetely when we were there it was very hot and there is no air conditioning. Nice people.
by A verified traveler from Chippenham
Disappointing!Posted Jul 6, 2014
Room was comfortable and receptionist was helpful. Breakfast was disappointing, bland and poor selection, dining room was similar to a room in transit with cleaning materials and furniture abandoned in a corner, waiting staff wearing poorly fitted uniforms walked past food fallen on the floor.
by A verified traveler
Tired - needs updatingPosted Jul 1, 2014
Pros: Not much. Staff were polite and tried hard to please.
Cons: The rating - should be a maximum of 3 star - definitely not a 4 star
Following a wonderful night's stay in an inexpensive, but very well cared for B&B, we were looking forward to the amenities of a high class hotel. From the sweeping drive approach to the hotel we were confident we had chosen well. Alas the confidence didn't last and we were greeted with a tired hotel with a worn-out feel. Staff serving food with painted false nails doesn't exactly shout 4* cuisine and a bar that serves flat tonic water with a G&T giving the excuse "I just open the bottles" from the bar tender, only adds to the "let-down" feeling. We were booked for 2 nights but decided to leave after only one and return to another quality B&B. "Could certainly do better - must try harder" would be the teacher's year end report. We will NOT be returning.
for Everyoneby UK Traveler from West Midlands
Very happy with my stayPosted Jun 7, 2014
Accommodation was perfect - free parking - very comfortable - good location...
for Everyoneby lee from canada
Faded glory but wait for round twoPosted May 30, 2014
Pros: Architecture. Staff and how they were treated ( from what we observed). Paddocks outside ( horses and oxen) and lovely grounds.
Cons: Extra suitcase racks, covers for chairs. Locks on all windows!
Location: Country/ village location with 3 roundabouts to head in Portsmouth or Southampton direction! 20 minutes to either city. Car necessary.
We arrived around 6 pm and our reserved room had been given away. After a peaceful half hour wait we were given a nice room with a great view and two very comfy chairs. it was very much appreciated as we were staying for 4 nights. Lots of renovation. When I showed an interest I was shown wallpaper dorm the time of Napoleon, and told about items of interest architecturally. Some chaos re our meal plan but staff were very accommodating
for Business Travelersby wallslondon from London
Fantastic customer servicePosted May 27, 2014 on Hotels.com
The customer service in this hotel is fantastic. I booked last second..literally! They were very accommodating to our needs. The hotel room was lovely and clean and nice and warm during the night. I recommend this hotel.
for Personal Eventby vk from oxford
quiet weekendPosted May 20, 2014 on Hotels.com
The hotel is under refurbishment very obviously but the staff are friendly and very helpful. Breakfasts were good, reasonable choice. The rooms are quite clean and tidy. There is a large garden and terrace area which is very pleasant. I imagine when all the refurb has been carried out the hotel could be more 5* than what I would currently rate as 3*. I was staying for just a weekend to visit my son and daughter in law, so didn't get time to sample the dinner menu or the spa unfortunately. Possible next time when hopefully the refurb will be finished and the hotel can be rated more easily.
for Business Travelersby A verified traveler
Hotel OK, but still in need of serious decorationPosted May 16, 2014
Pros: It was adequate
Cons: Rooms, air con, restaurant looks like a 70s set.
Location: Submarine museum at Gosport - brilliant. Also good Premier Inn en route for far better b/fast.
Stayed 4 years ago - still looks as tired as it did then. But - room OK for the price. Breakfast far too expensive, as is restaurant. Bar food was good. As you came downstairs, hideous smell of cooking wafting up. No air con, so would be far too hot in summer.
Friendly staff, good spa but room not so greatPosted May 7, 2014
There were some really good points about this hotel...firstly the staff were all very friendly and welcoming. Secondly, the spa area was really good - it had obviously been recently done. Also the good we had at dinner and breakfast was very good although perhaps the bar menu was a little expensive. Also, the cocktail bar was closed which seemed a bit strange on a bank holiday. The only downside of the hotel was the room and some of the general decor of the main hotel. Our room was quite outdated in decor and needed a bit of a refresh, it looked out onto a scruffy courtyard and the hotel bins. There were also some little things like the hair dryer being attached to the drawer unit which made it hard to use and the bed was a very small double. For the star rating and the price we paid I would have expected higher quality. Although, saying that, there was work being done in the hotel which might mean this will be updated soon? Overall it was ok, but I would have expected a higher standard for the rating and the cost - the rooms made it feel like a lower rated hotel.
for Business Travelersby A verified traveler
Posted May 2, 2014 on Hotels.com