Signature Room, 1 King Bed (Main House) | In-room safe, cribs/infant beds, rollaway beds, free WiFi

Reviews of Highfield Park

4 out of 5
Highfield Park
Highfield Park, Church Lane, Heckfield, Hook, England

Reviews

7.6

Good

Rating 10 - Excellent. 102 out of 342 reviews" "
Rating 8 - Good. 128 out of 342 reviews" "
Rating 6 - Okay. 63 out of 342 reviews" "
Rating 4 - Poor. 26 out of 342 reviews" "
Rating 2 - Terrible. 23 out of 342 reviews" "

8.0/10

Cleanliness

8.0/10

Staff & service

8.2/10

Amenities

7.6/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Louise

Liked: Cleanliness, staff & service, property conditions & facilities
Convenient for my course in Beech Hill
Stayed 1 night in Feb 2024

10/10 Excellent

Karl, Redditch

Stayed 1 night in Jan 2024

8/10 Good

Emma

Business traveler
Liked: Cleanliness, staff & service
Good price for simple room in lovely location with helpful staff. Bar food expensive for simple food but would recommend for affordable stay.
Stayed 2 nights in Feb 2024

2/10 Terrible

Barry

Stayed 1 night in Jan 2024

10/10 Excellent

Joanna

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A surprising gem of a find
I needed a stop-over to break up a long drive for work and therefore simply wanted somewhere safe, clean and comfortable to stay. The cost of a single room for one night at less than £40 was so low I feared the hotel wouldn’t have a roof but I took a chance. What a surprising delight I had! With its grand house, beautiful grounds, welcoming and tasteful bar with good food, excellent staff and a very comfortable stay, I would definitely book again. I would upgrade to a double room for a longer stay but the single was more than do-able for a night’s crash pad at unbeatable value.
Stayed 1 night in Dec 2023

10/10 Excellent

Awakas

Liked: Cleanliness, staff & service
Stayed 2 nights in Dec 2023

6/10 Okay

Gemma Viles

Stayed 2 nights in Dec 2023

10/10 Excellent

Rob

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023

10/10 Excellent

Kelvin

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023

10/10 Excellent

Andrea

Stayed 1 night in Nov 2023

8/10 Good

Christopher

Stayed 1 night in Oct 2023

10/10 Excellent

B

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Quiet room
Stayed 3 nights in Sep 2023

8/10 Good

alison

Business traveler
Liked: Cleanliness, property conditions & facilities, room comfort
Convenient location
A nice place to stay, convenient for onward travel. I was staying in the coach house and my only concern was the walk to the main house for food. It's badly lit and the path is uneven. Better lighting would be good. Also they had a wedding on so you could only order from the very limited bar menu. Perhaps having the a la carte menu available as well would be better.
Stayed 1 night in Sep 2023

10/10 Excellent

Andy

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing builing, stunning location, great history
Stayed 1 night in Sep 2023

8/10 Good

T

Stayed 1 night in Sep 2023

10/10 Excellent

Neil

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023

2/10 Terrible

Stuart

Business traveler
Disliked: Property conditions & facilities, room comfort
Fir Tree Court is a disgrace
What you see is the Manor House or the 5 star lodge, what you get is Fir Tree Court, old servants quarters with paper thin walls. I could hear the conversation from the room down stairs as if they were in the room with me, snoring from next door all night, TV from another room all night. It was non refundable but I still left a day early because it was so bad. My advice would be to avoid this place at all costs.
Stayed 4 nights in Sep 2023

8/10 Good

B

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Sep 2023

10/10 Excellent

Gregory

Liked: Cleanliness, property conditions & facilities
This is a lovely, secluded country hotel. Very nice and pleasant to stay at.
Stayed 1 night in Sep 2023

8/10 Good

Craig

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2023

6/10 Okay

Marin Marian, London

Lovely property- needs some updating. Location is great if you like walks in the countryside.
Stayed 1 night in Sep 2023

4/10 Poor

Suleman

Disliked: Cleanliness, property conditions & facilities, room comfort
Surprisingly worn
Unfinished bath room wooden panels Foist smell in bathroom Mattress very soft and worn Could hear every word of my sharing guests
Stayed 2 nights in Aug 2023

8/10 Good

Rowan

Liked: Cleanliness, staff & service
An impressive group of historical buildings in gorgeous setting. The room was clean and comfortable, but a little tired looking. The receptionist was very friendly and helpful.
Stayed 1 night in Aug 2023

2/10 Terrible

Chris

Traveled with group, Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Worst Hotel Experience of Our Lives!!☹️🙁😕😏
Expensive & overrate themselves. Small rooms worse than student dorm rooms, not clean smelt of previous humans. Couldn’t handle having less than 30 guest at breakfast which was poorly serviced, tables not cleaned & reset between guests so had to do it ourselves. The more expensive double rooms in the Wellington Lodge ground floor although recently refurbished were no better than travel lodge ie just like standard hotel room yet charged like 5* hotel room. To add insult our room had NO TOILETRIES even though they should have had, daughter’s room bathroom had cobwebs which took 2 goes to get cleaned. Room 38 in the Firs sets off fire alarms every time shower is used which happened on 2 consecutive mornings necessitating evacuation. This was one of the WORST hotel experiences of our lives. Would not recommend Highfield Park.
Stayed 1 night in Aug 2023

10/10 Excellent

Abbie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2023

4/10 Poor

Verified traveler

Business traveler
Liked: Staff & service
Disliked: Cleanliness
Fire alarm went off in the building at 07:00. Bathroom, and in particular the bath was not clean
Stayed 1 night in Aug 2023

8/10 Good

Peter

Business traveler
Liked: Cleanliness, staff & service, room comfort
A peaceful night
absolutely stunning surrounds. Lovely, friendly and efficient staff. Comfortable. A bit dated, but perfectly functional rooms.
Stayed 1 night in Aug 2023

8/10 Good

N

Business traveler
Liked: Cleanliness, staff & service, room comfort
Hotel looks good , room not quite as it should be
Rooms look fairly recently redecorated although I fail to understand why there’s no headboard at the bed and the ‘leather’ chair was almost flaked bare . Gave a cheap feel to an otherwise nice hotel and room
Stayed 2 nights in Aug 2023

10/10 Excellent

Christopher

Stayed 1 night in Jul 2023

10/10 Excellent

Vincent

Stayed 1 night in Jul 2023

2/10 Terrible

Lee

Traveled with partner
Disliked: Cleanliness, staff & service, property conditions & facilities
Tap installed incorrectly and hot water came out of cold tap, this burned my mouth when drinking Radiator made noise all night despite being switched off Door didn’t latch properly and knocked back and forth constantly Bed was a double when we booked and paid for a king size Room was a third smaller than what was booked Hotel called to advise I hadn’t checked out and left things in the room, that happened to be the room we should’ve been in Loud guests kept waking us up throughout the night
Stayed 1 night in Jul 2023

8/10 Good

Kevin

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
Nice place. Room furniture is a bit tatty.
Stayed 1 night in Jun 2023

10/10 Excellent

Georgina

Traveled with partner, Traveled with pets
Liked: Cleanliness, staff & service, property conditions & facilities
Lovely Hotel. Really enjoyed our stay and will defintley stay again!
Stayed 1 night in Jun 2023

10/10 Excellent

Audrey

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2023

10/10 Excellent

Steven

Liked: Cleanliness, property conditions & facilities
Excellent place to stay
Stayed 1 night in Jun 2023

10/10 Excellent

Audrey

Liked: Cleanliness, staff & service, property conditions & facilities
Lovely area. Rooms are good. Reasonable rates. Friendly staff. Good food. Can highly recommend.
Stayed 2 nights in Jun 2023

10/10 Excellent

catherine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Afternoon Tea With Class
This is a lovely country manor house deep in the Hampshire countryside. The grounds are beautiful and peaceful. It is dog friendly too. The surrounding area is great for dog walks. The hotel is clean. The staff are very friendly and professional. The rooms are comfortable with everything you need. Please bear in mind this is a period property so is quirky. Which adds to it's charm. You benefit from a 11am check out. I had the pleasure of having dinner here on the terrace. The food was delicious, well presented and reasonably priced. I can heartily recommend the afternoon tea. A fine selection of sandwiches, cakes and scones. Plenty of teas, coffees, or gin and cocktails. A splendid location for a party or wedding. Heartily recommended.
Stayed 1 night in Jun 2023

10/10 Excellent

T

Stayed 1 night in May 2023

8/10 Good

Tim

Liked: Cleanliness, staff & service
Nice place,
Hotel was fine, very much a wedding venue, old building converted in rooms, so rooms odd size and shape, arrived on a hot day and the room was very hot and did not cool down all night
Stayed 1 night in May 2023

10/10 Excellent

Marie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2023

6/10 Okay

Ian, Peterborough

Business traveler
Disliked: Property conditions & facilities
Nice location and lots of easy parking. Didn’t enjoy the stay as rooms were very hot and lacked cooling/ventilation. Had to move room to find a cooler but still very warm room. Also rooms were on higher floors in main house and no lift. Moving luggage to room was not easy. Will not stay there again.
Stayed 1 night in May 2023
Response from Sales Manager on May 12, 2023
Dear Ian, thank-you for leaving your review. As Highfield Park is a 17th century mansion house, our bedrooms are on various floor levels and the details of the hotel on expedia does specifically state that the hotel has no lifts so that guests are aware of this before they arrive. Kind Regards, Highfield Park

10/10 Excellent

lee

Stayed 1 night in Mar 2023
Response from Rebecca on Apr 13, 2023
Thank-you for your rating

4/10 Poor

Gareth

Stayed 1 night in Feb 2023
Response from Sales Manager on Apr 13, 2023
Thank-you for providing your rating. It would only be with further information that we could look to improve.

10/10 Excellent

Daniel

Stayed 1 night in Feb 2023

8/10 Good

Rebecca

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2023

8/10 Good

Nigel, Hook

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fitted requirement
Stayed 2 nights in Jan 2023

10/10 Excellent

Andrew

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
One of the best hotels I have stayed at. The staff were amazing, the location was beautiful and the
Stayed 4 nights in Jan 2023

10/10 Excellent

Simon

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
3rd stay at this venue in recent weeks and HP offers great value for money for this location for Reading.

6/10 Okay

Martyn

Business traveler
Disliked: Property conditions & facilities, room comfort
Room for improvement
It was Ok, a bit dated and felt grubby. Virtually no external lighting or visible signage made for a precarious route to and from the main building. So many hidden potholes and puddles. Room was ok, very noisy and too hot, but passable.
Stayed 2 nights in Nov 2022

8/10 Good

Robin

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
highfield park
Comfortable small room. Great service and food. Very clean, no issues with my stay
Stayed 1 night in Nov 2022