All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
Used a few times before. It’s a clean and convenient hotel. Easy check-in, great staff, lovely breakfast.
John
Stayed 1 night in Jan 2024
10/10 Excellent
N
Dec 10, 2023
N
Stayed 1 night in Dec 2023
Response from DM on Dec 29, 2023
Thank you for your excellent review following your recent stay at Holiday Inn Basingstoke. I am sure that this feedback will serve as an encouragement to all our staff as we strive to continuously improve the quality of our services. I look forward to welcoming you back in the near future.Sincerely,Duty ManagerSikandar Cheema
Thank you for your excellent review following your recent stay at Holiday Inn Basingstoke. I am sure that this feedback will serve as an encouragement to all our staff as we strive to continuously improve the quality of our services. I look forward to welcoming you back in the near future.Sincerely,Duty ManagerSikandar Cheema
8/10 Good
Sheila Ann
Nov 20, 2023
Sheila Ann
Stayed 2 nights in Nov 2023
6/10 Okay
Stuart
Traveled with partner
Nov 13, 2023
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
There was Hotel Modernization Works when we arrived,
it would have been nice to have be informed of this prior to booking.
The staff were very helpful and polite.
We enjoyd the Breakfast, very nice.
Stuart
Stayed 1 night in Nov 2023
Response from DM on Dec 29, 2023
Thank you for your excellent review following your recent stay at Holiday Inn Basingstoke. I am sure that this feedback will serve as an encouragement to all our staff as we strive to continuously improve the quality of our services. I look forward to welcoming you back in the near future.Sincerely,Duty ManagerSikandar Cheema
8/10 Good
Catherine
Traveled with family
Nov 10, 2023
Liked: Cleanliness, staff & service, amenities
The bathroom door was not clean,
Catherine
Stayed 1 night in Nov 2023
Response from DM on Dec 29, 2023
Thank you for taking the time to tell us about your experience at the Holiday Inn Basingstoke.We appreciate you sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future.Sincerely,Duty ManagerSikandar Cheema
Good Value for a short stay. Excellent ,first class service, great cleanliness and breakfast was very good .All staff were both polite and professional.
JOHN
Stayed 1 night in Oct 2023
Response from DM on Dec 29, 2023
Thank you for your excellent review following your recent stay at Holiday Inn Basingstoke. I am sure that this feedback will serve as an encouragement to all our staff as we strive to continuously improve the quality of our services. I look forward to welcoming you back in the near future.Sincerely,Duty ManagerSikandar Cheema
8/10 Good
Nick
Oct 22, 2023
Nick
Stayed 2 nights in Oct 2023
Response from DM on Dec 30, 2023
Thank you for your excellent review following your recent stay at Holiday Inn Basingstoke. I am sure that this feedback will serve as an encouragement to all our staff as we strive to continuously improve the quality of our services. I look forward to welcoming you back in the near future.Sincerely,Duty ManagerSikandar Cheema
Very friendly and helpful staff. Will definitely stay again
Steven
Stayed 1 night in Oct 2023
Response from DM on Dec 30, 2023
Thank you for your excellent review following your recent stay at Holiday Inn Basingstoke. I am sure that this feedback will serve as an encouragement to all our staff as we strive to continuously improve the quality of our services. I look forward to welcoming you back in the near future.Sincerely,Duty ManagerSikandar Cheema
8/10 Good
Patricia
Oct 6, 2023
Liked: Cleanliness, staff & service, room comfort
Overnight stay
Ok for an overnight stay but not any longer. Wasn’t keen being allocated disable rooms as the sink was much lower. Also the carpets needed a good clean. Rooms looking tired and could do with a revamp.
Patricia
Stayed 1 night in Oct 2023
Response from DM on Dec 30, 2023
Thank you for your great review following your recent stay at the Holiday Inn Basingstoke. I am delighted to read you had such a positive experience during your stay with us. At the Holiday Inn Basingstoke. We pride ourselves on providing excellent service and value in a fantastic location near Basingstoke and I am glad this was reflected during your stay with us.On behalf of the team, thank you for choosing to stay with us and we are looking forward to welcoming you back when you are next in Holiday Inn Basingstoke.Kind Regards,Duty ManagerSikandar Cheema
Thank you for taking the time to tell us about your experience at the Holiday Inn Basingstoke.We appreciate you sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future.Sincerely,Duty ManagerSikandar Cheema
Very friendly and hrlpful staff. Clean rooms. Great environment.
FATHI
Stayed 2 nights in Sep 2023
Response from DM on Dec 30, 2023
Thank you for your excellent review following your recent stay at Holiday Inn Basingstoke. I am sure that this feedback will serve as an encouragement to all our staff as we strive to continuously improve the quality of our services. I look forward to welcoming you back in the near future.Sincerely,Duty ManagerSikandar Cheema
2/10 Terrible
Karen
Sep 24, 2023
Karen
Stayed 1 night in Sep 2023
Response from DM on Dec 30, 2023
Thank you for taking the time to tell us about your experience at the Holiday Inn Basingstoke. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.At Holiday Inn, we strive to provide a superior service experience for every customer; therefore, your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence.We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future.Sincerely,Duty ManagerSikandar Cheema
10/10 Excellent
Christopher
Business traveler
Sep 19, 2023
Liked: Cleanliness, staff & service, amenities
The rooms are clean and the staff are great, the condition of the property needs improvement as its very dated and needs updating, my room had an old grubby kettle and the plugs were cracked and loose.
Christopher
Stayed 1 night in Sep 2023
Response from DM on Dec 30, 2023
Thank you for your great review following your recent stay at the Holiday Inn Basingstoke. I am delighted to read you had such a positive experience during your stay with us. At the Holiday Inn Basingstoke. We pride ourselves on providing excellent service and value in a fantastic location near Basingstoke and I am glad this was reflected during your stay with us.On behalf of the team, thank you for choosing to stay with us and we are looking forward to welcoming you back when you are next in Holiday Inn Basingstoke.Kind Regards,Duty ManagerSikandar Cheema
10/10 Excellent
Ann
Sep 16, 2023
Ann
Stayed 1 night in Sep 2023
Response from DM on Dec 30, 2023
Thank you for your great review following your recent stay at the Holiday Inn Basingstoke. I am delighted to read you had such a positive experience during your stay with us. At the Holiday Inn Basingstoke. We pride ourselves on providing excellent service and value in a fantastic location near Basingstoke and I am glad this was reflected during your stay with us.On behalf of the team, thank you for choosing to stay with us and we are looking forward to welcoming you back when you are next in Holiday Inn Basingstoke.Kind Regards,Duty ManagerSikandar Cheema
Thank you for your great review following your recent stay at the Holiday Inn Basingstoke. I am delighted to read you had such a positive experience during your stay with us. At the Holiday Inn Basingstoke. We pride ourselves on providing excellent service and value in a fantastic location near Basingstoke and I am glad this was reflected during your stay with us.On behalf of the team, thank you for choosing to stay with us and we are looking forward to welcoming you back when you are next in Holiday Inn Basingstoke.Kind Regards,Duty ManagerSikandar Cheema
8/10 Good
Kevin
Traveled with partner
Sep 10, 2023
Liked: Cleanliness, staff & service
There was some posts that indicated that the car charging station was complimentary if you stayed at the hotel but this ended up being a lie. I had to pay for the charging station and it was rather expensive.
Kevin
Stayed 2 nights in Sep 2023
Response from DM on Dec 30, 2023
Thank you for your great review following your recent stay at the Holiday Inn Basingstoke. I am delighted to read you had such a positive experience during your stay with us. At the Holiday Inn Basingstoke. We pride ourselves on providing excellent service and value in a fantastic location near Basingstoke and I am glad this was reflected during your stay with us.On behalf of the team, thank you for choosing to stay with us and we are looking forward to welcoming you back when you are next in Holiday Inn Basingstoke.Kind Regards,Duty ManagerSikandar Cheema
10/10 Excellent
Suzi
Sep 7, 2023
Suzi
Stayed 1 night in Sep 2023
Response from DM on Dec 30, 2023
Thank you for your great review following your recent stay at the Holiday Inn Basingstoke. I am delighted to read you had such a positive experience during your stay with us. At the Holiday Inn Basingstoke. We pride ourselves on providing excellent service and value in a fantastic location near Basingstoke and I am glad this was reflected during your stay with us.On behalf of the team, thank you for choosing to stay with us and we are looking forward to welcoming you back when you are next in Holiday Inn Basingstoke.Kind Regards,Duty ManagerSikandar Cheema
Thank you for your great review following your recent stay at the Holiday Inn Basingstoke. I am delighted to read you had such a positive experience during your stay with us. At the Holiday Inn Basingstoke. We pride ourselves on providing excellent service and value in a fantastic location near Basingstoke and I am glad this was reflected during your stay with us.On behalf of the team, thank you for choosing to stay with us and we are looking forward to welcoming you back when you are next in Holiday Inn Basingstoke.Kind Regards,Duty ManagerSikandar Cheema
10/10 Excellent
Garry
Aug 9, 2023
Garry
Stayed 1 night in Aug 2023
Response from DM on Dec 30, 2023
Thank you for your great review following your recent stay at the Holiday Inn Basingstoke. I am delighted to read you had such a positive experience during your stay with us. At the Holiday Inn Basingstoke. We pride ourselves on providing excellent service and value in a fantastic location near Basingstoke and I am glad this was reflected during your stay with us.On behalf of the team, thank you for choosing to stay with us and we are looking forward to welcoming you back when you are next in Holiday Inn Basingstoke.Kind Regards,Duty ManagerSikandar Cheema
This was the final stay for our trip and it was a nice closure. The staff was friendly and the room was quite comfortable and spacious. The shower was an improvement over some of the other places we stayed as well. There was plenty of free onsite parking and it didn't feel overcrowded. Not the fanciest place, but it was everything we expected from a budget hotel chain and we'd stay again if we were in the area.
Heather
Stayed 1 night in Jul 2023
Response from DM on Dec 30, 2023
Thank you for your great review following your recent stay at the Holiday Inn Basingstoke. I am delighted to read you had such a positive experience during your stay with us. At the Holiday Inn Basingstoke. We pride ourselves on providing excellent service and value in a fantastic location near Basingstoke and I am glad this was reflected during your stay with us.On behalf of the team, thank you for choosing to stay with us and we are looking forward to welcoming you back when you are next in Holiday Inn Basingstoke.Kind Regards,Duty ManagerSikandar Cheema
Thank you for your great review following your recent stay at the Holiday Inn Basingstoke. I am delighted to read you had such a positive experience during your stay with us. At the Holiday Inn Basingstoke. We pride ourselves on providing excellent service and value in a fantastic location near Basingstoke and I am glad this was reflected during your stay with us.On behalf of the team, thank you for choosing to stay with us and we are looking forward to welcoming you back when you are next in Holiday Inn Basingstoke.Kind Regards,Duty ManagerSikandar Cheema
Thank you for taking the time to tell us about your experience at the Holiday Inn Basingstoke.We appreciate you sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future.Sincerely,Duty ManagerSikandar Cheema
10/10 Excellent
Michael
Jul 24, 2023
Michael
Stayed 1 night in Jul 2023
Response from DM on Dec 30, 2023
Thank you for your great review following your recent stay at the Holiday Inn Basingstoke. I am delighted to read you had such a positive experience during your stay with us. At the Holiday Inn Basingstoke. We pride ourselves on providing excellent service and value in a fantastic location near Basingstoke and I am glad this was reflected during your stay with us.On behalf of the team, thank you for choosing to stay with us and we are looking forward to welcoming you back when you are next in Holiday Inn Basingstoke.Kind Regards,Duty ManagerSikandar Cheema
10/10 Excellent
Barbara
Jul 24, 2023
Barbara
Stayed 1 night in Jul 2023
Response from DM on Dec 30, 2023
Thank you for your great review following your recent stay at the Holiday Inn Basingstoke. I am delighted to read you had such a positive experience during your stay with us. At the Holiday Inn Basingstoke. We pride ourselves on providing excellent service and value in a fantastic location near Basingstoke and I am glad this was reflected during your stay with us.On behalf of the team, thank you for choosing to stay with us and we are looking forward to welcoming you back when you are next in Holiday Inn Basingstoke.Kind Regards,Duty ManagerSikandar Cheema
Thank you for your great review following your recent stay at the Holiday Inn Basingstoke. I am delighted to read you had such a positive experience during your stay with us. At the Holiday Inn Basingstoke. We pride ourselves on providing excellent service and value in a fantastic location near Basingstoke and I am glad this was reflected during your stay with us.On behalf of the team, thank you for choosing to stay with us and we are looking forward to welcoming you back when you are next in Holiday Inn Basingstoke.Kind Regards,Duty ManagerSikandar Cheema
Good hotel with helpful and friendly staff, nice location but could do with being cordoned off from the garage traffic as it does get a little noisy in the back car park as its shared with the garage, cars and motorbikes coming in and out through the night.
Christopher
Stayed 2 nights in Jul 2023
Response from DM on Dec 30, 2023
Thank you for your great review following your recent stay at the Holiday Inn Basingstoke. I am delighted to read you had such a positive experience during your stay with us. At the Holiday Inn Basingstoke. We pride ourselves on providing excellent service and value in a fantastic location near Basingstoke and I am glad this was reflected during your stay with us.On behalf of the team, thank you for choosing to stay with us and we are looking forward to welcoming you back when you are next in Holiday Inn Basingstoke.Kind Regards,Duty ManagerSikandar Cheema
8/10 Good
Kathryn
Jul 20, 2023
Kathryn
Stayed 1 night in Jul 2023
Response from DM on Dec 30, 2023
Thank you for your great review following your recent stay at the Holiday Inn Basingstoke. I am delighted to read you had such a positive experience during your stay with us. At the Holiday Inn Basingstoke. We pride ourselves on providing excellent service and value in a fantastic location near Basingstoke and I am glad this was reflected during your stay with us.On behalf of the team, thank you for choosing to stay with us and we are looking forward to welcoming you back when you are next in Holiday Inn Basingstoke.Kind Regards,Duty ManagerSikandar Cheema
2/10 Terrible
Kash
Jul 14, 2023
Kash
Stayed 1 night in Jul 2023
Response from DM on Dec 30, 2023
Thank you for taking the time to tell us about your experience at the Holiday Inn Basingstoke. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.At Holiday Inn, we strive to provide a superior service experience for every customer; therefore, your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence.We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future.Sincerely,Duty ManagerSikandar Cheema
10/10 Excellent
Timothy
Jul 10, 2023
Timothy
Stayed 1 night in Jul 2023
Response from DM on Dec 30, 2023
Thank you for your great review following your recent stay at the Holiday Inn Basingstoke. I am delighted to read you had such a positive experience during your stay with us. At the Holiday Inn Basingstoke. We pride ourselves on providing excellent service and value in a fantastic location near Basingstoke and I am glad this was reflected during your stay with us.On behalf of the team, thank you for choosing to stay with us and we are looking forward to welcoming you back when you are next in Holiday Inn Basingstoke.Kind Regards,Duty ManagerSikandar Cheema
8/10 Good
peter
Jul 5, 2023
peter
Stayed 1 night in Jul 2023
Response from DM on Dec 30, 2023
Thank you for your great review following your recent stay at the Holiday Inn Basingstoke. I am delighted to read you had such a positive experience during your stay with us. At the Holiday Inn Basingstoke. We pride ourselves on providing excellent service and value in a fantastic location near Basingstoke and I am glad this was reflected during your stay with us.On behalf of the team, thank you for choosing to stay with us and we are looking forward to welcoming you back when you are next in Holiday Inn Basingstoke.Kind Regards,Duty ManagerSikandar Cheema
8/10 Good
christine
Jun 21, 2023
christine
Stayed 1 night in Jun 2023
Response from DM on Dec 30, 2023
Thank you for your great review following your recent stay at the Holiday Inn Basingstoke. I am delighted to read you had such a positive experience during your stay with us. At the Holiday Inn Basingstoke. We pride ourselves on providing excellent service and value in a fantastic location near Basingstoke and I am glad this was reflected during your stay with us.On behalf of the team, thank you for choosing to stay with us and we are looking forward to welcoming you back when you are next in Holiday Inn Basingstoke.Kind Regards,Duty ManagerSikandar Cheema
10/10 Excellent
Mrs E
Jun 19, 2023
Mrs E
Stayed 1 night in Jun 2023
Response from DM on Dec 30, 2023
Thank you for your great review following your recent stay at the Holiday Inn Basingstoke. I am delighted to read you had such a positive experience during your stay with us. At the Holiday Inn Basingstoke. We pride ourselves on providing excellent service and value in a fantastic location near Basingstoke and I am glad this was reflected during your stay with us.On behalf of the team, thank you for choosing to stay with us and we are looking forward to welcoming you back when you are next in Holiday Inn Basingstoke.Kind Regards,Duty ManagerSikandar Cheema
A perfect stopover to attend a local party, and a very obliging receptionist who facilitated our early check-in. Comfortable, quiet and a very good buffet breakfast.
Paul
Stayed 1 night in Jun 2023
Response from DM on Dec 30, 2023
Thank you for your great review following your recent stay at the Holiday Inn Basingstoke. I am delighted to read you had such a positive experience during your stay with us. At the Holiday Inn Basingstoke. We pride ourselves on providing excellent service and value in a fantastic location near Basingstoke and I am glad this was reflected during your stay with us.On behalf of the team, thank you for choosing to stay with us and we are looking forward to welcoming you back when you are next in Holiday Inn Basingstoke.Kind Regards,Duty ManagerSikandar Cheema
10/10 Excellent
Kristopher
Jun 16, 2023
Kristopher
Stayed 2 nights in Jun 2023
Response from DM on Dec 30, 2023
Thank you for your great review following your recent stay at the Holiday Inn Basingstoke. I am delighted to read you had such a positive experience during your stay with us. At the Holiday Inn Basingstoke. We pride ourselves on providing excellent service and value in a fantastic location near Basingstoke and I am glad this was reflected during your stay with us.On behalf of the team, thank you for choosing to stay with us and we are looking forward to welcoming you back when you are next in Holiday Inn Basingstoke.Kind Regards,Duty ManagerSikandar Cheema
A warm welcome when we arrived late after delays on the road. The parking was tight as like a lot of car parks the spaces are not wide enough for a lot of today’s larger vehicles (ours is only average).
David
Stayed 1 night in Jun 2023
Response from DM on Dec 30, 2023
Thank you for your great review following your recent stay at the Holiday Inn Basingstoke. I am delighted to read you had such a positive experience during your stay with us. At the Holiday Inn Basingstoke. We pride ourselves on providing excellent service and value in a fantastic location near Basingstoke and I am glad this was reflected during your stay with us.On behalf of the team, thank you for choosing to stay with us and we are looking forward to welcoming you back when you are next in Holiday Inn Basingstoke.Kind Regards,Duty ManagerSikandar Cheema
8/10 Good
Alastair
Jun 11, 2023
Alastair
Stayed 2 nights in Jun 2023
Response from DM on Dec 30, 2023
Thank you for your great review following your recent stay at the Holiday Inn Basingstoke. I am delighted to read you had such a positive experience during your stay with us. At the Holiday Inn Basingstoke. We pride ourselves on providing excellent service and value in a fantastic location near Basingstoke and I am glad this was reflected during your stay with us.On behalf of the team, thank you for choosing to stay with us and we are looking forward to welcoming you back when you are next in Holiday Inn Basingstoke.Kind Regards,Duty ManagerSikandar Cheema
8/10 Good
J G
Jun 10, 2023
J G
Stayed 1 night in Jun 2023
Response from DM on Dec 30, 2023
Thank you for your great review following your recent stay at the Holiday Inn Basingstoke. I am delighted to read you had such a positive experience during your stay with us. At the Holiday Inn Basingstoke. We pride ourselves on providing excellent service and value in a fantastic location near Basingstoke and I am glad this was reflected during your stay with us.On behalf of the team, thank you for choosing to stay with us and we are looking forward to welcoming you back when you are next in Holiday Inn Basingstoke.Kind Regards,Duty ManagerSikandar Cheema
10/10 Excellent
Rachel
Jun 3, 2023
Rachel
Stayed 1 night in Jun 2023
Response from DM on Dec 30, 2023
Thank you for your great review following your recent stay at the Holiday Inn Basingstoke. I am delighted to read you had such a positive experience during your stay with us. At the Holiday Inn Basingstoke. We pride ourselves on providing excellent service and value in a fantastic location near Basingstoke and I am glad this was reflected during your stay with us.On behalf of the team, thank you for choosing to stay with us and we are looking forward to welcoming you back when you are next in Holiday Inn Basingstoke.Kind Regards,Duty ManagerSikandar Cheema
10/10 Excellent
Justin
May 8, 2023
Justin
Stayed 1 night in May 2023
Response from DM on Dec 30, 2023
Thank you for your great review following your recent stay at the Holiday Inn Basingstoke. I am delighted to read you had such a positive experience during your stay with us. At the Holiday Inn Basingstoke. We pride ourselves on providing excellent service and value in a fantastic location near Basingstoke and I am glad this was reflected during your stay with us.On behalf of the team, thank you for choosing to stay with us and we are looking forward to welcoming you back when you are next in Holiday Inn Basingstoke.Kind Regards,Duty ManagerSikandar Cheema
6/10 Okay
Stephen
May 4, 2023
Stephen
Stayed 2 nights in May 2023
Response from DM on Dec 30, 2023
Thank you for taking the time to tell us about your experience at the Holiday Inn Basingstoke.We appreciate you sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future.Sincerely,Duty ManagerSikandar Cheema
10/10 Excellent
M
Apr 30, 2023
M
Stayed 1 night in Apr 2023
8/10 Good
David
Apr 12, 2023
David
Stayed 1 night in Apr 2023
Response from DM on Dec 30, 2023
We very much appreciate your comments regarding your stay at the Holiday Inn Basingstoke. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,Duty ManagerSikandar Cheema
We very much appreciate your comments regarding your stay at the Holiday Inn Basingstoke. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,Duty ManagerSikandar Cheema