Ratings based on 173 Verified Reviews
They paid and stayed. We double-checked.
4.1 Room cleanliness
3.9 Service & staff
3.8 Room comfort
3.8 Hotel condition
They paid and stayed.
for Everyoneby A verified travelerfrom w
Short brake in PortsmouthPosted May 26, 2015
Apart from one young lady on reception ( Vicky) some of the staff seemed lost . We spoke to Vicky before our arrival and she did everything she could do to help us enjoy out brake. The hotel was placed well we used the swimming pool the kids loved it. We will be back thank you
by A verified travelerfrom London
OK but not greatPosted Mar 31, 2015
Pros: The breakfast is great and was better value as wee booked it in advance
Cons: The beds and pillows were not good, making for a disturbed nights sleep. The staff could smile more and be more welcoming.
Location: Great location, nearby beach and attractions. The historic dock yard is a must visit as is the Spinnaker Tower. Great food and bars at Gunnery Wharf.
This is an ok hotel, the staff were a little disinterested in things generally although they were polite, except the lovely woman who served us when we checked out, she was great. The room was pleasant enough but the beds and pillows were not very comfortable. The place was clean though and warm. the TV service was a bit hit and miss, a good selection of channels and films, but the quality of the signal left a bit to be desired, it kept breaking up, even during the film we had paid for. To be fair to the hotel, the cost of the film was refunded when I mentioned this. The breakfast was great though. The Wi-Fi isn't free either, come on Holiday Inn, this is the 21st century, if coffee bard and cafes can do it for free, so should you. I probably wouldn't go back on my next visit to Portsmouth, there are nicer and better value hotels to choose from.
for Everyoneby A verified travelerfrom London
Very nice hotel near to the beachPosted Mar 23, 2015
We celebrated my Fiancé's birthday which was unforgettable. Very kind and helpful staff, good hotel in an excellen place. Thanks
for Everyoneby A verified travelerfrom Bromley, Kent
Great for taking baby to stayPosted Mar 10, 2015
Pros: The staff were probably the most helpful and friendly I've ever encountered.
Cons: The bathroom felt a little worn.
Location: Nice walk to all the attractions and shopping. Would definitely recommend.
The hotel was recommended by a friend. We found it very convenient location wise. We had an 11 month old with us and we used the swimming pool for both days of our visit. The staff recommended where to eat and were very helpful with everything. Being able to leave the car was great without having to worry about parking charges.
for Everyoneby A verified traveler
Posted Mar 9, 2015
Food was lovely, friendly staff and rooms were adequate. Clean and tidy.
for Everyoneby A verified travelerfrom Sydney
Helpful knowledgeable staff in handy spotPosted Feb 25, 2015
Pros: Location, staff, parking.
Location: Portsmouth historic dockyard - new Mary Rose museum is great.
Very convenient hotel with all you need: Easy walk to historic dockyard and restaurants. Staff were very helpful and knowledgeable. Has parking, gym and pool and enormous breakfast buffet. Room fine.
for Familiesby A verified traveler
PassablePosted Feb 25, 2015 on Hotels.com
Passable place. Located near the seaside and in a pleasant area with parks.
for Business Travelersby A verified travelerfrom Calgary, Alberta, Canada
Nice hotel close to HeathrowPosted Feb 21, 2015
Pros: Modern amenities
Cons: A printer in your Business Stand
The Hotel was an easy bus trip from Heathrow T5 and was also a convenient detour to Heathrow T@.
for Couplesby Michaelfrom London
Great locationPosted Feb 20, 2015 on Hotels.com
Perfect location for shopping at gunwharf quays and going to a gig at wedgewood rooms. Reasonably priced too.
for Business Travelersby Josephfrom London
awfulPosted Feb 15, 2015 on Hotels.com
The executive room I paid extra for was dated and the carpet was smelly. I could hear old pipes all night and it was supper difficult to concentrate enough to sleep. The checking was painful, their credit card machines were not working and the guy at receiption took 5 minutes to realise he needed to put new paper in the machine. The checkout was even more painful and slow. When asked about my stay "how would rate your stay from 1 to 10?" I said: well I will need to think about it (haha she said) - if that wasn't enough to make her think "time to call the manager", perhaps the dark circles around my eyes should have. We missed breakfast we paid for because I was not informed of breakfast times when checking in. What a brilliant stay.... If I could discount stars I Would.