Ratings based on 656 Verified Reviews

They paid and stayed. We double-checked.
3.9 out of 5
91% of guests recommend
4.2 Room cleanliness
4.0 Service & staff
4.0 Room comfort
4.0 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified traveler

Excellent stay

Posted Jun 23, 2015
Access is a little difficult as the hotel is on an island but otherwise an excellent hotel, facilities, staff and comfort. Location good too.
3 out of 5
Recommended
for Everyone
by A verified traveler

ロケーションは快適

Posted Jun 22, 2015
Pros: ロケーションの良さ
Cons: 特にトイレやバスなどの水周りの室内設備メンテナンス
Location: 大型ショッピングモールのWestQuayや駅、港にも徒歩10分程度で行くことができます。
今回滞在した部屋で、トイレの水が流れ難いところがありましたが、スタッフの対応や利用し易さは、とても良く、次回も機会があれば、利用したいと思います。ロケーションが、とても良く、ショッピングモールや駅にも近く、便利だと思います。今回で2回目の利用となります。
1 out of 5
Recommended
for Everyone
by A verified traveler from southampton

one night stay

Posted Jun 6, 2015
Pros: quiet
Cons: nothing
Location: collecting student from uni,so little time to see much,had a good meal at hotel though
very nice room ,brilliant staff,very easy to book. food very good , very quiet room
5 out of 5
Recommended
for Everyone
by A verified traveler from Jersey

Excellent hotel!

Posted May 21, 2015
Lovely hotel, great location and excellent customer service! Would definitely stay in this hotel again
4 out of 5
Recommended
for Everyone
by A verified traveler from Leicester

Hotel fine but parking problems.

Posted May 19, 2015
Good hotel, friendly staff but the hotel doesn't own a car par. We stayed during a very busy weekend so the drop off/loading space was always busy. The nearest car park is at least 5 minutes walk, crossing very busy roads. Not great with lots of luggage and a toddler!
3 out of 5
Recommended
for Everyone
by A verified traveler from PHL

Good hotel

Posted May 14, 2015
Pros: Location
Location: 25 minute walk to cruise ships. close shopping and nice places to eat.
The staff was very nice. The rooms were ok. I was on a cruise ship and realized I left my electrical converter at the hotel. They searched and found it for me!
5 out of 5
Recommended
for Everyone
by A verified traveler from Barrow in Furness

Ideal place to stay in Southampton

Posted Apr 13, 2015
Pros: Ideally located
Cons: Car park-we paid via mobile phone as directed. The following morning we had a fixed penalty notice on car - which we have to appeal against.
Location: Parks, town centre.
Well located hotel within easy walk of city centre. Helpful staff, happy to advise visitors to Southampton.
3 out of 5
Recommended
for Everyone
by A verified traveler

Good Hotel but Parking issues

Posted Apr 9, 2015
Pros: Rooms, reception,
Cons: PARKING
The hotel was good for stay, but we were there with our cars and there is no parking available...A hotel with 270+ rooms has no private car park..they ask you to park in some other hotel's parking..that hotel closes the car park on bank holidays and you dont have option that searching other car park that allows overnight parking... But, the rooms were good, the bar is ok as well..they have a big reception and you can relax a bit once you reach there..
5 out of 5
Recommended
for Couples
by Joydip from Southampton

A most enjoyable short stay

Posted Apr 8, 2015 on Hotels
Had a very pleasant overnight stay in a spacious clean room within easy walking distance of the park and city and good daylight penetration. Very nice and refreshing shower. Highly recommended.
5 out of 5
Recommended
for Everyone
by A verified traveler from brighton

Nice hotel for a short break with family

Posted Apr 5, 2015
Staff were welcoming and friendly, we had booked a double room with a sofa bed which they offered to change to a double room with a single bed, staff could not have been more friendly or helpful, nice little play area by reception/ bar for small children giving us a little peace when we wanted to sit and chat or have a drink, excellent situation, very large park opposite and very pleasant walk into Southampton central shopping areA