Ratings based on 50 Verified Reviews
They paid and stayed. We double-checked.
4.8 Room cleanliness
4.7 Service & staff
4.6 Room comfort
4.7 Hotel condition
They paid and stayed.
for Couplesby A verified travelerfrom Sussex
Comfortable, cosy and friendlyPosted Nov 11, 2014
Cons: Look into why orders to room where not delivered.
Location: Near Winchester city which is beautiful - cathedral and other historic sites. The grounds around the hotel are beaurtiful for a long country walk.
The service of the staff was excellent. Reception were very helpful, friendly and charming. We had afternoon tea which as excellent and then dined there one evening. The room was clean and beautifully presented and very comfortable. My only fault that one afternoon we ordered drinks which half an hour later did not arrive, and when we asked for the cheese platter after dinner to be sent to our room, it didn't arrive either. On both occasions we advised reception and they apologised and ensured it did not appear on the bill, but we would have preferred to have had the drinks and cheese!
for Couplesby Davidfrom Clacton-on-sea ESSEX
An enjoyable stayPosted Oct 28, 2014 on Hotels.com
Most enjoyable stay the staff were very friendly.Our first impression of the room was stunning,but we thought the room smelled of stale smoke!!we were in Deflt. The avenue restaurant was of very low standard we didn't enjoy the food at all but the staff were splendid. the drinks were good but a bit over priced.
for Couplesby Joskfrom Essex
Pleasantly surprisedPosted Oct 24, 2014 on Hotels.com
Thought it was going to be fusty and dusty. My partner booked this and the hotel is not the usual ones we go for. But loved it.Proper country house hotel and sweet staff. Would have liked to stay longer. Though a country house it has proper mod cons too
for Everyoneby A verified travelerfrom Devon
A great hotel kept in the condition you would wantPosted Oct 19, 2014
Pros: Service and attention to detail
Location: Well placed for Winchester a easy to reach the New Forest and South Downs.
Staff were welcoming and very helpful which made our stay very special. Well worth a visit
for Familiesby Sarahfrom Qian
Nice hotel but could be betterPosted Sep 29, 2014 on Hotels.com
We stayed at the hotel for a family weekend. The hotel room is beautiful, spacious, clean and confortable. We asked for a side bed for our 3 yr old. The side bed was so flimsy and wobbly, and the kid end up in our bed. And they charged £27 for the bed! The hotel sets in a stunning countryside scenic spot, great for a relaxing holiday. The hotel staff is friendly, and willing to help out. We stayed with some other friend families with young children, and we were given a complimentary private dining room for dinner. The dinner service is very slow, we waited for about 1.5 hrs for the starter to be served. The food is bit disappointing, not the kind of standard we would expect for the price charged. Overall, I'd say it's a lovely hotel, but they could do better to improve customer experience.
by A verified travelerfrom Nederland
Bijzondere accommodatie, alleen erg kleine kamerPosted Sep 11, 2014
Pros: Erg mooi hotel, personeel vriendelijk, kamer mooi, maar heel erg klein, badkamer top
Cons: te hoge prijs voor te kleine kamer, waarbij raam nauwelijks open kan en er geen airco is
Eén nacht verbleven in Lainston house, een erg mooi hotel op een erg mooie locatie, vriendelijk personeel. Maar ik zou er niet snel opnieuw verblijven. Want ook al hadden we slechts een standaardkamer geboekt, bij zo'n hotel en hoge prijs past niet een piepkleine kamer. De badkamer was wel weer ruim en mooi. Maar er was geen airco in de kamer en het raam kon nauwelijks open wat samen met de kleine kamer geen comfortabel gevoel gaf.
for Everyoneby A verified travelerfrom Georgia
Great placePosted Aug 18, 2014
Pros: Most everything although there was no air conditioning. We were comfortable though.
Location: We were near the town of Winchester- not walking distance. We could take a taxi into town.
We had a good experience. The restaurant food was quite good as was the service.
for Business Travelersby A verified traveler
Posted Jul 9, 2014 on Hotels.com
for Overnight Stay Before Destinationby K8W42from London
Beautiful house and groundsPosted Jul 8, 2014 on Hotels.com
Thoroughly enjoyed our stay which could not be faulted for comfort, service and room. Would like to have stayed longer and tried many of the amenities on offer. Will definitely go back.
for Couplesby Eileenfrom Kent
Beautiful Hotel and excellent servicePosted Jul 1, 2014
Pros: Lovely little touches like the branded rubber duck in the bathroom and the 'Do Not Disturb' soft toy owl.
Location: Just outside Winchester and a short drive to the new Forest
The room was fantastic. Very clean and comfortable. We had a suite with 4 poster bed. The bathroom was huge with walk in shower and large bath. We dined at the hotel on the Saturday night. We opted for the 8 course tasting menu with wines. This was a bit on the pricey side but the menu looked promising. Although we both enjoyed the meal some of the courses were a little 'strange' and ill conceived. We didn't come away with the wow feeling we expected. We would definitely stay here again, but next time we would order off the la a carte menu.