Ratings based on 72 Verified Reviews
They paid and stayed. We double-checked.
4.3 Room cleanliness
4.1 Service & staff
4.3 Room comfort
4.0 Hotel condition
They paid and stayed.
for Everyoneby Jac from Newcastle Tyne & Wear
Exceptional ServicePosted Nov 12, 2013
My 21 year old daughter and I stayed at this hotel while visiting relatives in Southampton. We made a weekend of it and also fitted a spa day in our visit. The day before arriving, my daughter read up on trip advisor and we worried about some bad comments made. I can honestly say we found this hotel to be just fine, with exceptional service from the reception team at all times. THANK YOU
for Couplesby A verified traveler
Quiet hotel with a good locationPosted Nov 7, 2013
Pros: Good pool area, quiet room. Fab pillows. Good location and parking.
Cons: Food prices - £17.50 for Breakfast, £10.50 for sandwich in room - ridiculous. Striped carpet to accommodation scruffy & wrinkled.
Location: 10 mins from shopping at Hedge End, 20 mins from Retail outlet at Whitely 30 minutes from Portsmouth and Southampton. Plus New Forest - very good.
Enjoyed our stay apart from the niggles detailed below. But paying a premium price for the room did not feel we had value for money.
for Everyoneby Mary from Bedfordshire
Hampshire hotel offering various sports facilitiesPosted Oct 28, 2013
Pros: It is easily accessible, very clean and attractive, with excellent facilities. Very good breakfasts and courteous, helpful staff.
Location: Within fairly easy reach of Southampton, Winchester, Salisbury and the New Forest
We were very impressed with this hotel. Although we did not intend to use it for the sports facilities but as accommodation while we visited friends and relatives in the Southampton and Winchester area, we found it met our needs excellently.
for Everyoneby john from sussex
overnight stayPosted Oct 19, 2013
Pros: every thing apart from evening meal
Cons: more choices at the evening meal no real choice bland menu have stayed at many hotels 4 and 5 star this is the worse menu I have seen shame
Location: secluded and peacefull very nice
excellent hotel all aspects very good however beware evening meal selection very very limited no real choice
for Everyoneby A verified traveler
good value if you get a packagePosted Sep 16, 2013
Pros: Proximity to where we were partying. beds, bedroom, pool
Cons: Public areas very soulless. No real lounge. Bar lighting very low
Location: NOt sure only used as venue cos near our friends. Lots of golfers. Lots of families. Two weddings there on one Saturday. Boat show?
Comfortable, busy hotel. Lots of families with very small children. And lots of golfers. Staff very friendly. Extremely responsive housekeeping. Broken bin and absent door hooks were fixed within hours of being mentioned on a Saturday. Food and drink is expensive for small portions but there's no means of adding tips if you exit on fast departure so I guess its not bad if you look at it as though there's a 10% service charge included. Our beds were very comfortable. Tea, coffee, biscuits, water all provided free in room. Free wifi worked well in public areas.
for Business Travelersby A verified traveler
Would stay againPosted Sep 7, 2013 on Hotels.com
Staff helpful, cleanliness very good. Didn't use all the spa and pool facilities but had a lot to offer. Nice hotel.
Helpful staffPosted Sep 2, 2013 on Hotels.com
The hotel was lovely and special thanks to a lady on reception called Brooke who altered our room booking to one double room and a twin room with interconnecting door.....this was much appreciated. The only disadvantage was that we had to wait so long for our breakfast on Friday morning (29th August). We had our two year old daughter in a highchair and, as any parent will tell you, it is very difficult to keep toddlers entertained for a long time at the breakfast table. Apart from that though, it was a lovely stay and the staff were very kind.
for Business Travelersby A verified traveler
Posted Aug 28, 2013 on Hotels.com
I can't believe that a hotel this expensive does not have an elevator!
for Familiesby shannon from australia
We loved it! Perfect for families.Posted Aug 24, 2013
Location: Marwell zoo Southampton Eastleigh (movies & shopping)
A gorgeous setting! Excellent value. Close to Marwell zoo and Southampton. The rooms are spacious and clean. The food is excellent. Highly recommended!
for Business Travelersby A verified traveler from Shakey Wakey
best ever nights sleepPosted Aug 23, 2013 on Hotels.com
comfy beds, good bars.