Ratings based on 63 Verified Reviews
They paid and stayed. We double-checked.
4.3 Room cleanliness
4.2 Service & staff
4.2 Room comfort
3.9 Hotel condition
They paid and stayed.
by A verified traveler
Hotel staff very disappointing!!!Posted May 29, 2014
Location: Local Zoo near by
No clear guide lines towards dress attire for the restaurant, brought a drink then they told my partner that he was not suitability dressed therefore needed to go back to the room to change. He had smart trousers,shoes and a high necked jumper! The staff required a shirt or something with collar! but allowed a guy with shorts,sandals and a polar-necked shirt!!!! CRAZY!!!! Also trays from Room service were left out side door all day!!! Have stayed here many times before but the place has gone right down hill. seems like no one cares what people think any more its just all about the money being spent!!!!
for Couplesby Dr. Nelly from Lewes
smelly carpet, bit run downPosted Jan 13, 2014 on Hotels.com
expected more from a Marriott. they are much better in USA. was advised beforehand not to eat in hotel and warned again in sauna. Spa facilities and gym were good, massages seriously over-priced
for Everyoneby A verified traveler
NIce staffPosted Dec 12, 2013
Pros: clean and up to a 4star standard
Good stay and good service
Posted Nov 15, 2013 on Hotels.com
for Business Travelersby A verified traveler
Bit Hit and MissPosted Nov 13, 2013 on Hotels.com
This time around it was OK, not great. the room I was allocated was more like a 3 star room with peeling paint and black mouldy stuff around the bath. The bath itself looked as though it had been used to clean something very dirty as there was a grey stain in the bottom of it the size of a dinner plate ( Room 261)To be honest I felt as though because I had prepaid and it had not cost me the full rack rate I was given a second rate room.Bed as always was comfortable. I have staid in Premier Inns as good which is shocking.
for Couplesby N
Posted Oct 29, 2013 on Hotels.com
by Julia from Middlesex
Secluded and picturesquePosted Oct 23, 2013
Pros: The leisure club and the breakfast was very good too. The pastries were excellent.
Cons: Perhaps a cafe on site like a Costa or Starbucks would be a bonus.
Location: The location is rural and secluded. Obviously good for golfers! Within easy reach of Wickham, Botley and Southampton.
I booked this hotel mainly because it was not too far from Southampton. I realised it was in the countryside, but was not prepared for just how secluded it was, you certainly couldn't stay here if you didn't drive for instance, nothing was within walking distance. Having said that, the hotel really is ideal if what you are looking for, apart from a round of golf of course, is peace and tranquility because it has that in spades. So if you're looking for a relaxing and chilled weekend break this is the place to go. A couple of nice villages, Wickham and Botley, a short drive away and worth visiting. Our room was cosy and comfortable, the bed was super comfy. we stayed on the ground floor and our room was quiet apart from some drunken golfers returning at 4 am which woke us up. The leisure club facilities were very good (pool, sauna, steam room and jacuzzi) and the staff were lovely. All in all a very chilled weekend.
for Spaby Des from Essex
Go out for breakfastPosted Sep 10, 2013 on Hotels.com
The breakfast service was appalling. We had to source our own tea and coffee having asked a waitress 10 minutes earlier. When we went to get the cooked food the eggs were prepared while we waited but then we were confronted by a waitress placing grilled tomatoes, hash browns and bacon individually on to serving platters. By the time this was done the eggs were cold and when we returned to the table the tea and coffee and our untouched orange juice had been removed!
for Getaway With Friendsby Brochure from Guernsey
Weekend awayPosted Aug 29, 2013 on Hotels.com
The hotel was okay, several staff were surly and unhelpful some were fantastic! Waiter service in restaurant extremely poor waited too long for a bottle of wine to arrive we had finished eating by the time it came to our table, so we sent it back. very apologetic but not good enough. Breakfast was really nice with lots of choice, again haphazard service for tea and coffee, i would stay again, the location was great and surroundings beautiful, nice pool just a little on the small side but it was really busy the weekend we were there. Overall it was good, we had great fun.
for Business Travelersby Ryorkshire from MK
ExcellentPosted May 5, 2013 on Hotels.com
I stay in many hotels for business often HI or Hiltons. This beats them hands down.