Ratings based on 400 Verified Reviews

They paid and stayed. We double-checked.
4.1 out of 5
96% of guests recommend
4.3 Room cleanliness
4.3 Service & staff
4.0 Room comfort
4.1 Hotel condition
They paid and stayed.
We double-checked.
3 out of 5
Recommended
for Everyone
by A verified traveler from greece

Posted Sep 23, 2014
A Classic Novotel nothing more nothing less. Too expensive for what it provides. Hotel staff very helpful.
3 out of 5
Recommended
for Everyone
by A verified traveler

Business orientated hotel

Posted Sep 14, 2014
Pros: Modern entrance. Helpful staff.
Cons: Bathroom and toilet were very dated.
Location: Very close to IKEA and large retail outlet.
Efficient and helpful staff. Bathroom and separate toilet are very dated.
4 out of 5
Recommended
for Everyone
by A verified traveler

Novatel

Posted Sep 13, 2014
Great loction central to everything.Food is very expensive.
5 out of 5
Recommended
for Everyone
by A verified traveler from N Ireland

Very central to shops and port

Posted Sep 8, 2014
Pros: location to port
Location: Plenty of shops and near museums etc
We stayed overnight prior to going on a cruise and thoroughly enjoyed the hotel it is very central and the staff were very friendly and helpful
4 out of 5
Recommended
for Everyone
by A verified traveler

friendly welcoming hotel

Posted Sep 3, 2014
felt very welcome and staff were very eager to please in every question or query we had. rooms were nice an quiet.
3 out of 5
Recommended
for Families
by A verified traveler from london

Wet wet wet!!!

Posted Sep 2, 2014
Pros: The restaurant and the bar. Small but nice and kids friendly
Cons: Toilet is dated
Location: Very good central location
The toilet in our room was leaking badly but they could not find extra room for us until next day. The room we got exchanged had less view of the sea so was slightly disappointing.
4 out of 5
Recommended
for Everyone
by A verified traveler

Good location

Posted Aug 28, 2014
Was a buisiness trip and as always frustration to pay additional money for breakfast and parking but still a good value base price
5 out of 5
Recommended
for Everyone
by A verified traveler

A Real Find in Southampton

Posted Aug 27, 2014
Location: The hotel is very close to the West Quay shopping mall. Staples, Boots a CVS type of place, Mc Donald's, TGF Fridays and other small shops.
Couldn't be better! very convenient to shops, restaurants and most of all to get on the Queen Mary 2 leaving for NYC. This hotel has a wonderful little pool and fitness center, a great buffet breakfast, a very nice restaurant with a varied menu, a place for kids to play, good wifi connection, nice soft towels, great beds, and terrific people always ready willing and able to help.
4 out of 5
Recommended
for Everyone
by A verified traveler

Good and conveniently located hotel to the shops

Posted Aug 19, 2014
Short shopping break. Clean hotel and nicely located to the shops, cinema, night life and cruise ships. Hotel has a bar and offers a good breakfast buffet.
4 out of 5
Recommended
for Everyone
by A verified traveler from Ontario Canada

great hotel BUT

Posted Aug 9, 2014
Pros: clean
Cons: needs air conditioning
Location: old town is close
no room air conditioning, therefore a poor night sleep After a long travel day we needed a good sleep that didn't happen due to hot stuffy room Hotel offered a fan BIG DEAL