Ratings based on 99 Verified Reviews
They paid and stayed. We double-checked.
4.6 Room cleanliness
4.2 Service & staff
4.5 Room comfort
4.2 Hotel condition
They paid and stayed.
for Everyoneby A verified traveler
Great location, set in the woods, very privatePosted Feb 28, 2014
I came away to recoup from a back operation and it did the trick. Food in Armada restaurant very good, better than Grill room. The staff were friendly and bed very comfortable.
for Everyoneby Alex
Posted Dec 24, 2013
for Couplesby Mr & Mrs L from Kent
Special birthday breakPosted Nov 30, 2013 on Hotels.com
This is the best hotel we've stayed in in the New Forest in our experience, A fabulous setting with luxury accommodation, great service and excellent food. we would recommend 100% and definitely return.
for Everyoneby A verified traveler
Posted Nov 14, 2013
Enjoyed our stay at the hotel, staff very pleasant and helpful. Room clean and comfortable. Spa and pool lovely although I was the only one using it at the time which was wonderful! Unfortunely due to work being carried out in the grounds there was some disruption. ( quite a distance to walk with cases from car park to our room) Main criticism and complaint is the lack of and poor quality of lighting again from car park to the hotel entrance. There were lights but these were totally inadequate.
for Everyoneby Carolyn from Australia
Beautiful 18th century hotel lost in New Forest.Posted Nov 13, 2013
Pros: Everything; beautifully designed to a modern era,very tasteful and relaxing, surrounded by lovely grounds and forest. Food was to a very high standard
Location: Set in thick forest the leaves of which were all coloured as it was autumn. Very relaxing environment, lovely walks to be had and fantastic food.
This hotel is magnificent in the middle of the lovely New Forest, Brochenhurst. Nothing disappointed us about our one night stay, only that we wished we could have stayed longer and that it was raining so we didn't go for the hoped for walk through the autumn- leafed trees, which were looking beautiful..
for Familiesby IK from London
Great hotel in heart of New ForestPosted Nov 11, 2013 on Hotels.com
Right in the middle of the New Forest, great for walks in the forests and close to Lyndhurst and Brockenhurst. Executive room very spacious, they provided travelcot for baby free of charge. The thickest and fluffiest towels I've seen in a hotel for a while. Staff in all parts of hotel extremely helpful and friendly. Nice spa and good breakfast. Only one word of warning: if you have a pram or can't use stairs then check when booking, not all rooms can be reached steps-free.
for Couplesby mark from uk
Fantastic locationPosted Nov 4, 2013 on Hotels.com
Lovely hotel and gardens and the staff were great. The only donwside was ourroom had a view of another bulding and being in the middle of the New Forest I was hoping for a view of the, well, New Forest! Great breakfast as well.
for Personal Eventby Ap from Purley
Great HotelPosted Oct 21, 2013 on Hotels.com
It was a great hotel with lovely scenery and setting. Rooms were good with good facilities and the staff were helpful and friendly. Were a little let down by the service as on the night of our meal they mislaid our order and were an hour late with our meal. Shame as it was my wife's 50th. Lucky we were on a relaxed break. Still would definitely go back
Recommendedby Couple from Surrey
Lovely stayPosted Oct 13, 2013 on Hotels.com
Fabulous way to celebrate our wedding anniversary. Thoughtful card left in our room by the management. Breakfast very nice nice and staff cheery and courteous even early in the morning! Only negative comment was that the people in the room next door seemed unaware of anyone but themselves and were extremely noisy both late at night and early in the morning which spoiled our sleep but that wasn't the fault of the hotel. Overall a lovely time and will return as soon as possible.
Recommendedby Jonathan from London
Poor service and quality for a 'luxury hotel'Posted Oct 2, 2013 on Hotels.com
Granted the hotel is in nice surroundings and is a good base to see the New Forest. The room we stayed in however was nothing more than a typical room you would expect to stay in at any hotel. You could clearly hear people outside the room even if they weren't being particularly loud. For the sizeable amount of money paid I was expecting much more. When we complained there was no acknowledgement at all that they could make some kind of compromise, even if a room change was not possible. It was my birthday and with my girlfriend having made them aware before our trip they seemed unaware. When we went for a bike ride we found one of the bikes was faulty so we had to walk back, wasting quite alot of time we intended to use for getting around. They seemed more bothered about catering for weddings and the staff were clearly overrun given I saw many of the same people working late at night and then first thing the next day. The only saving grace to this place is the restaurant where the food was of good quality. The good quality of this, which I was happy to part my hard earned cash for was in stark contrast to how I felt about the room and hotel service.