“Very impressed a lovely hotel”

A great hotel clean well looked after very helpful staff. The spa service was very good and very good value for money as was all the on site services. Would go back.

“very good hotel”

enjoyed a nice w/e break will return there again

“Very pleased with this, excellent value!”

A real pleasure to stay on my last business trip. Breakfast was a particular pleasure! Would highly recommend this hotel if you are on business in Basingstoke. Excellent value for money too, especially compared to the Hilton.

“Basingstoke Gem”

The hotel was lovely and the staff very helpful. My only comment was that Wi-fi was only in lobby and brasserie, not in hotel room. The spa area was neat and rooms were well appointed.

“Very nice”

My partner and i had a lovely weekend, the gym and spa facilities are great. Staff very helpful and friendly. The dinner in the brasserie took for ever to be served even though we were the only ones in there. But overall we would go back, the gym has good mix of equiptment and the pools are nice, tennis courts were reasonable and had a very nice treatment at the spa.

“Good hotel”

Stayed here for 5 nights on business. The hotel has been recently refurbished, to a high standard, and is very comfortable. The rooms are very smart, although my room didn't have air conditioning, and on a warm May day this was apparent. The room was very clean, as was the bathroom, although as is common in hotel bathrooms there was a problem with the plug mechanism in my bath which meant it was a bit difficult to use. Other than that, the room was fine - including nice touches like a heated bathroom mirror to stop it misting over! Food in the restaurant was good - breakfast the standard hotel fayre, good choice - and dinner was very nice although expensive (I struggled to fit a full meal into my employer's expense allowance). The hotel has extensive sports facilities - I only used the pool, which was good and not overcrowded. Only slight criticisms relate to the daily cleaning of my room - they didn't wash the glass in the bathroom and were a bit stingy replacing soap and shampoo etc if you hadn't used all the day before's. Also, I was issued clean towels every day, though I would have been happy to reuse them - not very environmentally friendly. The hotel is just off the Ringway which gives easy access to all of Basingstoke and the M3 - overall a great hotel and I would recommend it for anyone staying in the area.

“Excellent hotel”

Great place. Had to wait for a bit at check-in. Otherwise all very enjoyable

“Hampshire court”

Very nice place, good food, helpful staff

“Okay if you don't like breakfast or mini-bars!”

In-room breakfast choices are poor - I've had a better selection of juices, cooked and non-cooked items for in-room breakfasts at 3 star hotels in Europe. And the bread basket was tiny and the pain-au-chocolat was burnt and hard! Very disappointing. However its the little details that disappoint like, no jam/honey with the bread basket. No spoon or sugar delivered with breakfast tray either ... I guess you're supposed to use the single spoon and sugar supplies that from the courtesy tray. I went to the restaurant to get some juice and a more substantial breakfast before I left and was very disappointed by the standard of the buffet. There were no muffins - the pain au chocolat was the same as the one in my room. The fruit selection wasn't exactly appealing either! To be honest I'm not really sure what makes this hotel 4*, the spa and gym aren't anything special or relaxing, there is no mini-bar in rooms, the room service menu is limited. The interior courtyard, which many rooms look onto, was ugly, hardly any plants or grass, mainly concrete, wood chippings, timber and "easy care" not but not relaxing to look at ... an improving on a car park I guess! The TV in the room, although flat screen was pretty small for the size of the room (I have bigger TV in a much smaller room at home) and there was a limited selection of channels and radio stations. Fine if you're just sleeping here and don't want room service. I wouldn't stay here for a weekend/spa break though.