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Reviews of The Lismoyne Hotel

4 out of 5
The Lismoyne Hotel
45 Church Road, Fleet, England

Reviews

8.2

Very Good

Rating 10 - Excellent. 116 out of 298 reviews" "
Rating 8 - Good. 117 out of 298 reviews" "
Rating 6 - Okay. 39 out of 298 reviews" "
Rating 4 - Poor. 19 out of 298 reviews" "
Rating 2 - Terrible. 7 out of 298 reviews" "

8.6/10

Cleanliness

8.6/10

Staff & service

8.2/10

Amenities

7.8/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

colin

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
lovely hotel staff was very polite helpfull went the extra mile for you no problems whats so every
Stayed 2 nights in Mar 2024
Response from Niamh on Apr 15, 2024
Dear Guest, Thank you for your Review, we are really glad you enjoyed your stay! Hope to see you again soon Kind regards Niamh Reception

10/10 Excellent

Michele

Liked: Cleanliness, staff & service, property conditions & facilities
A lovely stay all be it too short
Stayed 1 night in Feb 2024
Response from Niamh on Feb 22, 2024
Hi, Thank you for your feedback, we are really glad you enjoyed your stay! Hope to see you again soon Kind regards Niamh Reception

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Feb 2024
Response from Ali on Feb 18, 2024
Hi, Thank you for your feedback, It is very much appreciated. Hope to see you again soon Kind regardsAliGuest Services

6/10 Okay

Nitin

Business traveler
Liked: Staff & service
I was ignored at check-in by 2 members of the team who clearly worked there but chose not to try and find someone to check me in. I then rang the bell and some one came out but she took a while to get me set up. She had to make a call and have someone physically come down to confirm if the room was ready. Seemed very backward. However the rest of the stay was pleasant nothing to complain about nothing to shout about. A very basic experience.
Stayed 1 night in Aug 2023
Response from Ali on Dec 31, 2023
Dear Guest, Thank you for your review of your stay with us on 8th August. I apologise for the time you spent waiting. For guests wanting to check in before the check-in time of 2 pm, we would need to check with our Housekeeping teamKind regardsAliGuest Services

10/10 Excellent

paul

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing thanks
Stayed 1 night in Dec 2023
Response from Ali on Dec 27, 2023
Good evening Paul, We are delighted that you enjoyed your recent stay with us. Hope you had a fabulous Christmas & we wish you a Happy New Year. From all at The Lismoyne

10/10 Excellent

Terry

Stayed 1 night in Nov 2023
Response from Ali on Nov 24, 2023
Dear Terry, Thank you for sharing this review, it is much appreciatedKind regardsAliGuest Services

10/10 Excellent

Kerrie

Stayed 1 night in Nov 2023
Response from Ali on Nov 24, 2023
Dear Kerrie, Thank you for sharing this review, it is much appreciatedKind regardsAliGuest Services

10/10 Excellent

Shane

Stayed 1 night in Nov 2023
Response from Ali on Nov 24, 2023
Dear Shane,Thank you for sharing this review, it is much appreciatedKind regardsAliGuest Services

10/10 Excellent

SUZANNE

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely Hotel
I have stayed here twice now and each stay has been lovely. The staff are really helpful and nice. The breakfast is nice not too much, just enough. Also not far from the shops and nearby restaurants.
Stayed 2 nights in Oct 2023
Response from Ali on Oct 27, 2023
Good Morning Suzanne, Thank you for taking the time to share your experience here.We are delighted you had another enjoyable stay.Kind regardsAliGuest services

10/10 Excellent

anna

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice stay
Stayed 1 night in Oct 2023
Response from Ali on Oct 20, 2023
Hi Anna Thank you for taking the time to share feedback. It is much appreciatedKind regardsAliGuest services

8/10 Good

Johm

Stayed 1 night in Oct 2023
Response from Ali on Oct 20, 2023
Thank you for taking the time to share feedback. It is much appreciatedKind regardsAliGuest services

10/10 Excellent

Timothy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very helpful and friendly staff
Stayed 3 nights in Oct 2023
Response from Ali on Oct 14, 2023
Hi Timothy, Thanks for your feedback, it is much appreciated.Have a great weekendKind regardsAliFront of House

8/10 Good

Veronica

Stayed 2 nights in Oct 2023
Response from Ali on Oct 5, 2023
Hi Veronica, Thanks for scoring The Lismoyne. Your feedback is appreciated.Kind regardsAliGuest Services

10/10 Excellent

KARLA

Stayed 2 nights in Sep 2023
Response from Ali on Sep 28, 2023
Hi Karla, Thanks so much for taking the time to review The Lismoyne Hotel.It is much appreciatedKind RegardsAliGuest services

10/10 Excellent

Karen

Stayed 1 night in Sep 2023
Response from Ali on Sep 28, 2023
Hi Karen, Thanks so much for taking the time to review The Lismoyne Hotel.It is much appreciatedKind RegardsAliGuest services

10/10 Excellent

Stephen

Stayed 1 night in Sep 2023
Response from Ali on Sep 28, 2023
Hi Stephen,Thanks so much for taking the time to review The Lismoyne Hotel.It is much appreciatedKind RegardsAliGuest services

8/10 Good

Peter

Liked: Cleanliness, staff & service, property conditions & facilities
Ok
Stayed 1 night in Sep 2023
Response from Ali on Sep 17, 2023
Dear GuestThank you for taking the time to share your feedbackIt is much appreciatedKind regardsAliGuest Services

10/10 Excellent

Paul

Stayed 1 night in Sep 2023
Response from Ali on Sep 17, 2023
Dear GuestThank you for taking the time to share your feedbackIt is much appreciatedKind regardsAliGuest Services

10/10 Excellent

Annabel

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2023
Response from Ali on Sep 17, 2023
Dear GuestThank you for taking the time to share your feedbackIt is much appreciatedKind regardsAliGuest Services

10/10 Excellent

Simon

Stayed 1 night in Aug 2023
Response from Ali on Sep 17, 2023
Dear GuestThank you for taking the time to share your feedbackIt is much appreciatedKind regardsAliGuest Services

10/10 Excellent

Rebecca

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely helpful staff. Comfortable room. Excellent food and service.
Stayed 2 nights in Aug 2023
Response from Ali on Sep 17, 2023
Hi RebeccaThank you for taking the time to share your feedback, we are pleased you had a comfortable stay.It is much appreciatedKind regardsAliGuest Services

10/10 Excellent

Roslyn

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2023
Response from Ali on Aug 30, 2023
Thanks for scoring us Roslyn,We really do appreciate feedbackKind regardsAliGuest services

8/10 Good

Tim

Stayed 1 night in Aug 2023
Response from Ali on Sep 17, 2023
Dear GuestThank you for taking the time to share your feedbackIt is much appreciatedKind regardsAliGuest Services

8/10 Good

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good night after they changed our room to a garden room. Would not want to stay in Room 12
Stayed 1 night in Aug 2023
Response from Ali on Aug 30, 2023
Good evening John, Sorry that you were disappointed with the first bedroom you were allocated, but pleased to see you were offered a better alternative.Hope you enjoyed your time with us. Kind regardsAliGuest Services

10/10 Excellent

Bernard

Stayed 1 night in Jul 2023
Response from Ali on Aug 22, 2023
Hi Bernard, Thanks for taking the time to score The Lismoyne, Much appreciatedKind regardsAli

8/10 Good

Ciprian

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quiet area
Stayed 1 night in Jul 2023
Response from Ali on Jul 30, 2023
Dear guest, Thank you for sharing your feedbackKind regardsAli

2/10 Terrible

Jon

Stayed 1 night in Jul 2023
Response from Ali on Jul 30, 2023
Good evening Jon, I am sorry your visit did not live up to your expectations, but without feedback its difficult to know which areas we need to improve on.Thank you for taking the time to post your review thoughKind regardsAli

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2023
Response from Ali on Jul 21, 2023
Thank you for posting your feedback score. Kind regardsAli

8/10 Good

Matthew

Traveled with group
Liked: Cleanliness, staff & service
A nice hotel with pretty grounds and a decent outdoor dining / garden area. Some parts of the hotel are starting to look tired and dated with the rooms in particular having aesthetic issues such as small tears in wall paper, rawl plugs on show from where furniture has moved. The biggest issue was that the sound really travelled between rooms with a particularly noisy neighbour making a phone call at 5am and I could hear every word. I liked the hotel overall and the food was very good and excellent value. I would stay again as it was excellent value.
Stayed 1 night in Jul 2023
Response from Ali on Jul 22, 2023
Hi MatthewThank you for taking the time to share your thoughts. We always welcome guest feed and have passed on your comments to our Management team. Kind regardsAli

10/10 Excellent

David

Stayed 2 nights in Jul 2023
Response from Ali on Jul 22, 2023
Thanks for your review score David. Much appreciated. Kind regardsAli

8/10 Good

Stephen

Stayed 3 nights in Jul 2023
Response from Ali on Jul 16, 2023
Good afternoon Stephen, Thank you for sharing your experience of The Lismoyne. Hopefully we may get a chance to welcome you back again sometimeKind regardsAliGuest Services.

10/10 Excellent

Roger

Liked: Cleanliness, staff & service, property conditions & facilities
nice old hotel in great grounds
Stayed 1 night in Jul 2023
Response from Ali on Jul 16, 2023
Good afternoon Roger, Thank you for taking the time to post tthis review. It is much appreciated, we love to hear our guests are leaving here happyKind regardsAliGuest services

10/10 Excellent

David

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel for a short stay and very accessible
Very happy with my experience at The Lismoyne. I’m a returning customer and enjoyed my time there.
Stayed 2 nights in Jul 2023
Response from Ali on Jul 7, 2023
Hi David, Thanks for sharing your feedback. Always a pleasure for us to see our regular guests return. Have a great weekend Kind regardsAli

8/10 Good

Tim

Stayed 1 night in Jul 2023
Response from Ali on Jul 7, 2023
Hi Tim, Thanks for taking the time to review The Lismoyne. Kind regardsAliGuest Services

8/10 Good

Mary

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2023
Response from Ali on Jul 7, 2023
Hi Mary, Thanks for taking the time to review The Lismoyne. Kind regardsAliGuest Services

10/10 Excellent

Andrew

Stayed 1 night in Jul 2023
Response from Ali on Jul 7, 2023
Thanks for taking the time to review The Lismoyne. Its great for us when we get positive feedback such as yours. Kind regardsAliGuest Services

10/10 Excellent

Paul

Stayed 1 night in Jun 2023
Response from Ali on Jul 7, 2023
Thanks for taking the time to review The Lismoyne. Kind regardsAliGuest Services

10/10 Excellent

Shaun

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Lovely old building very well maintained. Short walk to Fleet Main Street. Staff were excellent and very friendly. Free easy parking was a great bonus . Lovely Bar with great atmosphere and great food. Would happily stay here again.
Stayed 1 night in Jun 2023
Response from Ali on Jul 7, 2023
Hi Shaun, Thanks for taking the time to review The Lismoyne. Delighted you enjoyed your time with us. Kind regardsAliGuest Services

10/10 Excellent

Nick

Stayed 1 night in Jun 2023
Response from Ali on Jul 7, 2023
Thanks for taking the time to review The Lismoyne. Kind regardsAliGuest Services

8/10 Good

Barry

Stayed 3 nights in Jun 2023
Response from Ali on Jul 7, 2023
Thanks for taking the time to review The Lismoyne. Kind regardsAliGuest Services

10/10 Excellent

ANDREW

Stayed 1 night in Jun 2023
Response from Ali on Jun 25, 2023
Hi Andrew, Thanks for taking time out to share your experience on Expedia. It is very much appreciated.Kind regardsAliGuest Services

8/10 Good

Calum

Stayed 2 nights in Jun 2023
Response from Ali on Jun 25, 2023
Hi Calum, Thank you for sharing your score on here, It is much appreciatedKind regardsAliGuest Services

10/10 Excellent

Nick

Stayed 1 night in Jun 2023
Response from Ali on Jun 25, 2023
Hi NickThanks for taking time out to share your experience on Expedia. It is very much appreciated.Kind regardsAliGuest Services

8/10 Good

Nicola

Stayed 1 night in Jun 2023
Response from Ali on Jun 25, 2023
Hi Nicola, Thanks for taking time out to share your experience on Expedia. It is very much appreciated.Kind regardsAliGuest Services

10/10 Excellent

Georgina

Stayed 1 night in Jun 2023
Response from Ali on Jun 25, 2023
Hi Georgina, Thanks for taking time out to share your experience on Expedia. It is very much appreciated.Kind regardsAliGuest Services

8/10 Good

Nev

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
Spacious room. No Air Conditioning. Dining area/breakfast area smells were coming into my room. Nice relaxed atmosphere and a nice setting. I liked the vibe coming from this place, it was very relaxing. When the weather gets hot though, the rooms are very uncomfortable so that is the only reason why I wouldn’t stay here in high summer. Everything else is really great.
Stayed 1 night in Jun 2023
Response from Ali on Jun 25, 2023
Good evening Nev, Thank you for choosing to stay with us and for sharing your thoughts on here. Room 2 , can get warm in the summer, but I'm sure if our Front of House Team had been made aware you were uncomfortable, we could of either changed your room or supplied fans for the bedroom. I'm pleased you enjoyed all other aspects of your stay though. Thanks againKind regardsAliGuest Services

8/10 Good

Adrian

Traveled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 4 nights in May 2023
Response from Ali on Jun 3, 2023
Hi Adrian, Thanks for scoring The Lismoyne.Much appreciatedKind regardsAliGuest Services

10/10 Excellent

Agnieszka

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Very quiet place
Stayed 1 night in May 2023
Response from Ali on May 28, 2023
Hi AgnieszkaThank you for taking the time to post this review. We appreciate all our Guests feedback and are so pleased that you enjoyed your stay with us here. Kind regardsAliGuest Services

8/10 Good

Jim

Stayed 3 nights in May 2023
Response from Ali on May 19, 2023
Thank you for taking the time to score The Lismoyne. Your feedback is so valuable to us. Kind regardsAli

10/10 Excellent

bernadette

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
👍
Stayed 3 nights in Apr 2023
Response from Ali on May 5, 2023
Good morning Bernadette, Thank you for taking the time to post your review. It's wonderful for us to know when we are getting it right for our guests. Kind regardsAliGuest Services