Ratings based on 112 Verified Reviews
They paid and stayed. We double-checked.
4.5 Room cleanliness
4.2 Service & staff
4.3 Room comfort
4.3 Hotel condition
They paid and stayed.
for Everyoneby A verified traveler
Good central locationPosted May 18, 2015
Always friendly and helpful on reception, a little overwhelmed in the restaurant when very busy, but coped well. Some of the spa staff could be a little more helpful. On the whole a pleasant stay.
by A verified traveler
COnvenient hotel near centre of WinchesterPosted May 12, 2015
Good parking and reasonably comfortable hotel with a great breakfast and lovely staff, but the room had only a velux window looking onto another roof , and the air con caused a draught over our heads. The extraction in the bathroom didnt work well unfortunately
for Everyoneby A verified travelerfrom Porthcawl
Nice Hotel near to town centre.Posted May 12, 2015
Location: 10 minutes from town center and all attractions
Modern Hotel only a 10 minute walk from town centre with very good car parking. Staff were excellent and very attentive. Meal in the restaurant was good but would have liked a better choice. Breakfast was the most disappointing of the whole stay, it was a buffet style and all the hot food had been to long under heat, bacon was tough, eggs were hard and chewy, hash browns were very greasy and to top it all the food was not that hot - could do a lot better. But would stay there again.
for Couplesby A verified travelerfrom Kent
Some inconsistencies in room sizes.Posted Apr 21, 2015
Pros: Well appointed rooms and bar area.
Cons: Play soft jazz rather than rock music in the restaurant, which destroyed the mood.
Location: Winchester is a delight and many attractions around inc Historic Dockyard at Portsmouth and National Trust properties.
This is a nice hotel very conveniently situated close to Winchester (walking distance). The car park at the back is not very big and is extra cost 90pph during day and 15pph at night. There is a large Pay and Display at the front. We had paid extra for a superior room and although well appointed it was much smaller than expected, but after complaining the hotel staff found us another room in the new build part of the hotel which was larger. I would not have used the hotel again if we had stayed in the original room. The hotel staff were particularly helpful and restaurant staff service was excellent. Food was very good although portions not large but don't understand why they use such small plates. Restaurant well appointed but personally I do not like to hear rock music while I am dining which just competes with diner's conversations. I would definitely use the hotel again but I would want assurances over the room size.
for Everyoneby A verified travelerfrom hertfordshire
good hotelPosted Mar 24, 2015
Pros: Staff , breakfast was good.
Cons: Parking if staying at the hotel should be free as could become expensive.
Location: Close to walk into Winchester.
Only stayed for one night and very pleased except parking charges.
for Everyoneby A verified travelerfrom Fareham
Clean and well presented.Posted Mar 17, 2015
Ideal for town centre and theatre. Great facilities (pool, sauna etc), all very clean and well presented. Lovely big double bed.
for Everyoneby A verified travelerfrom Thames Valley
Perfect short breakPosted Mar 15, 2015
Pros: Warm, comfortable, relaxing. Best breakfast ever!
Cons: Air conditioning in room a bit disturbing.
Location: Easy walking distance into the town. Beautiful cathedral and good restaurants.
Wonderful comfort, friendly staff, excellent cusine! Swimming pool small but lovely setting, great jackuzi and sauna. Looking forward to another stay!
for Couplesby Albertfrom Cambridgeshire
Lovely place to stayPosted Feb 22, 2015
Convenient and comfortable hotel close to town centre
for Familiesby matthewfrom Richmond
They Are Just Going Through The MotionsPosted Feb 22, 2015
A regular hotel in a reasonable location (10 mins walk from town) that has all the physical elements of a 4 star but is lacking in the service department. All the staff seemed poorly trained and displayed a complete lack of interest in guests - they really were just going through the motions. Breakfast food quaity was also poor and sloppily served with a grumpy disposition. OK if you need to put your head down somewhere overnight but not good for much more.
for Couplesby Robertfrom London
weekend breakPosted Feb 17, 2015
The hotel staff were friendly and sorted room service for us after the usual kitchen closing time. The spa is a little dated but functional and the same comment applies to the hotel rooms and general decor too.