Ratings based on 114 Verified Reviews

They paid and stayed. We double-checked.
4.2 out of 5
96% of guests recommend
4.4 Room cleanliness
4.2 Service & staff
4.4 Room comfort
4.4 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Everyone
by A verified traveler from wembley

Great place

Posted Jul 21, 2014
Great place- spacious room and bathroom. decor was lovely and could not fault it. Starter kit was also in the room incase you missed breakfast which was nice . I had breakfast included- lots to choose from- cereals, pastries, juices and then the hit buffet.
5 out of 5
Recommended
for Everyone
by A verified traveler from Malibu (nr Coventry)

Business Hotel

Posted Jul 7, 2014
Pros: Everything
Cons: Car parking, with the gym and bar open to the public there is little car parking for guests
Location: Close to the airport and local shops.
For a business trip, it is very functional yet stylish and close to the airport.
5 out of 5
Recommended
for Everyone
by kay from ipswich

Modern beautiful and highly recommended hotel

Posted Jun 30, 2014
This hotel is superb! I knew it looked good but its actually amazing. Its the room type that you would expect to find in a £300 a night jobie. Gym is huge and pool is luxury. I was disappoint that I had to leave. Breakfast is brilliant too. Staff are friendly and professional
5 out of 5
Recommended
for Everyone
by A verified traveler

Excellent value

Posted Jun 30, 2014
We paid £65 for a Friday night stay Inc parking and breakfast and this was excellent value. The bed was very comfy, everything looked and smelt very new, it was very quiet overnight and the buffet breakfast was great. The shower is a drench type one so take a shower cap if you don't want wet hair!
2 out of 5
by A verified traveler from UK

Nice hotel, shame about management.

Posted Jun 29, 2014
Pros: Pool and exit sign
Cons: Customer service
Booked a twin room online only to be told on arrival only double left. Was told that I had not paid my room when I had. In bar (£4.25 for pint) ordered meal and received someone elses!. Had meal in bar - not value for money, £8.99 for a birdseye burger and stale bun - chips were ok. On leaving asked reception for directions to Guildford, not a clue nor did they offer any help. Nice new build, pool good. Would not rush back, suggest you eat elsewhere. In room very small window (singular) so hot and stuffy, most of lights did not work, blinds v.dusty. Not v. good.
3 out of 5
Recommended
for Everyone
by Rob

A mixed bag

Posted Jun 2, 2014
Pros: bed was comfortable, staff were polite, location was good Cons: view from room was of concrete wall, pool was being used for swimming lessons both times we used it to very crowded, restaurant was expensive
3 out of 5
Recommended
for Business Travelers
by Karl

Pretty reliably comfortable but expensive & busy

Posted May 29, 2014
The village is the nearest hotel to my work so I often stay there but although it's comfortable and the staff are welcoming it does feel like a major railway station downstairs. It's a busy hotel anyway but there's also loads of people just using the gym facilities, the bar and the Starbucks in reception. It's always noisy and busy downstairs. The rooms are comfortable and have great showers, and the food's pretty good, but it's very expensive at (usually) around £160/night minimum.
4 out of 5
Recommended
for Everyone
by Ian from Outer London

Bit of a curate's egg.

Posted May 27, 2014
Pros: Steak dinner, wine, reception, pool, Starbucks, staek, steak.
Cons: See comments re breakfast. No comments cards available in hotel. Cut the v bull.
Location: Farnborough is like stepping back into the 1950's. Farnham down the road is idyllic, especially the castle and Zizzi's which are a delight.
Reception staff were v lovely and v helpful. Bed was v comfortable; shower was v wonderful; Texas steak at dinner was one of the best I've ever had (including many steaks in Texas); complimenary bottle of wine was v delicious. Starbucks staff member v effective and v friendly. Breakfast was chaotic; cooked breakfast looked like it had been thrown there by a passing convict; waitress for the evening meal was surly. Most breakfast staff were more interested in their i-Phones and hairstyles than their customers or the food. An exception to this were a couple of breakfast staff of non-British ethnic origin, who were refreshingly diligent. The room rate for what we got seemed high, but the cost of dinner for such an excellent meal was v reasonable. Forcing all staff to wear tops and trousers saying they are 'v happy' has got to be a big mistake.
5 out of 5
Recommended
for Business Travelers
by Mark from Washington DC

Working Abroad for a Few Weeks

Posted May 24, 2014
Pros: Clean and Modern.
Cons: More daily food specials
Location: Location is remote and not easy to get around to things.
Stayed at the village due to the proximity to my UK office. Nice place and good service. Only downside was it was really off the beaten path - had to take a taxi everywhere which got a bit pricy since I was there for 2 weeks. Also wish they changed the menu a bit but I probably would have had that issue anywhere staying in one place so long.
4 out of 5
Recommended
for Families
by pam from paris

Lovely hotel,unsure about child policies!

Posted May 12, 2014
Pros: Everything except the issue of opening times of the leisure facilities
Cons: The time available for children to use the swimming pool.
Location: 5 minutes drive to station into london centre.
Having stayed at this hotel on two occasions, I can confirm what a lovely place it is. Convenient for train ride into central London, being just over 30 mins away. The restaurants offer a varied menu to suit all. The facilities on offer are good also. However if there is one thing to comment on it would be the children's policy. If you wish to book a room, the child must be 12 and under to stay in the same room as their parents, BUT if your child wants to swim in the pool, beyond the "children's hours policy" they must be over 16. Therefore if you have a child of say 14 years, then you must book and pay for additional rooms, and breakfasts, without that child being able to use the pool along with others paying the same rate. I do not accept that the size of the extra bed in room are not large enough for older children as my son who is almost 13, 5ft 6 tall with size 11 feet, slept soundly in one. But 5-7 pm for childrens evening swim does not give enough of a window of time for those discovering the area/tourist, to enjoy a day out and come back to the hotel for a swim. Some younger children may have an early bed time, but having to spend 2 hours watching tv in the room, when there is a lovely pool downstairs to enjoy is a shame for old children on holiday.