Ratings based on 667 Verified Reviews

They paid and stayed. We double-checked.
3.1 out of 5
82% of guests recommend
3.3 Room cleanliness
3.3 Service & staff
3.0 Room comfort
2.7 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
for Everyone
by A verified travelerfrom Dartford, Kent

Quiet hotel and not far from the buzz of Camden

Posted Mar 11, 2015
Have no complaints about our stay, the bed was comfortable and the room was quiet and cozy. The hotel is in a decent area of London and close to all the excitement of Camden. Would definitely recommend!
2 out of 5
by A verified traveler

Not a double room

Posted Feb 21, 2015
We bought this as one of the buy blind deals and told we had a double room only to turn up and it was a twin room with the beds shoved together.
3 out of 5
by A verified traveler


Posted Feb 19, 2015
Pros: cheap
Cons: access to room through restaurant not nice
Location: ok for caamden
fine for a late night in london, feels more like a hostel than a hotel
2 out of 5
by A verified travelerfrom LEVALLOIS-PERRET

Pas de chauffage

Posted Feb 7, 2015
Pros: Rien
Cons: Chauffage, service clientèle, petite déjeuné rien de frais, tomate et fruit en boites. un des 2 ascenseurs tjrs hors service. Petit niveau d'anglais..
Location: Beau quartier, primrose hill park très prés. Pas loin de Hampstead et de Camden...
J'ai déjà envoyé un mail à votre service client. On a eu un problème de chauffage pendant un weekend particulièrement froid. le chauffage est éteint pendant la nuit. Il n'est pas revenu le matin. Nous étions gelé et pendant l'après midi et surtout la nuit et le matin en nous réveillions. voir le mail et le plaint que je vous ai envoyé le 05/02/2015
1 out of 5
by A verified travelerfrom essex

Car park available

Posted Jan 23, 2015
Pros: Nothing
Cons: Everything
Terrible stay unclean sheets food cold staff unhelpful one lift broken
2 out of 5
by A verified traveler

room to dirty , no heating ..want book again

Posted Jan 18, 2015
Cons: cleaning , heating
Location: location us good
i did not enjoy my stay , the room is very dirty , there is no heating .to noisy .what do you want me to right more , was a very bad experience , i think this all , thank you.
4 out of 5
for Everyone
by A verified traveler

Goede prijs kwaliteit verhouding

Posted Jan 17, 2015
Cons: personeel achter de receptie vriendelijker. personeel in de bar is prima!
Was een goed verblijf, kamers ietwat oudbollig maar wel schoon. Voor de lage prijs meer dan ik had verwacht. Ook metro goed bereikbaar.
1 out of 5
by A verified travelerfrom Phoenix, AZ

Dirty Dungeon

Posted Jan 9, 2015
Pros: Proximity to Primrose Hill park and grocery store.
Cons: Don't put people on the lower, inner level without windows. Also, rooms need better cleaning. Unacceptable for filthy toilets. I question the linens.
Location: Five minute walk to Primrose Hill park. 15 minute walk to Chalk Farm tube station.
Upon check-in, we learned the elevator was broken. This was fine for us because our room was just one floor down. In what you could describe as a dungeon. We had no windows at all (bedroom or bathroom). Immediately, I noticed there was poop in the toilet and pee rimming the seat. We heard another gentleman complaining about the same thing at the front desk! I later found old food wrappers in the nightstand drawers ( I wonder how long they have been there?). Our room was just below the stairs so we could hear EVERYONE coming and going. This was frequent as the elevator was out of service the entire 4 days we were there. Also, don't expect a hot shower in the winter. Ours barely reached above lukewarm. I suspect the water heater was turned down for the basement level since we had no ventilation and they didn't want steam setting off any fire alarms. The only redeeming quality is that it is a 5 minute walk from Primrose Hill park and the neighbor hood is quite nice.
2 out of 5
for Everyone
by A verified traveler

Goed voor een low budget hotel.

Posted Jan 5, 2015
Verwacht er verder niet teveel van! Prima locatie, om de hoek een kleine supermarkt en metro op ong 5min lopen richting het centrum!
3 out of 5
for Everyone
by A verified travelerfrom hessen

Anders als erwartet

Posted Jan 4, 2015
Durch die negative Kritik hatten wir das Schlimmste befürchtet, doch wir wurden vom Gegenteil überzeugt.die Lage war sehr gut , direkte Anbindung an Bushaltestellen , quasi vor der Tür und kurze Strecke zur underground.das Frühstück war lecker allerdings auch sehr Üppig, wahrscheinlich trifft es eher den Geschmack eines Mannes, ein full English breakfast halt. das Abendessen hat uns sehr gut gefallen.das Buffet war überschaubar aber abwechslungsreich.kosten für Buffet lagen bei 8 Pfund, das Frühstück bei 6.die Zimmer wurden jeden Morgen ordentlich zurecht gemacht. jeden Tag gab es frische Handtücher. im Großen und Ganzen Warenwir sehr zufrieden. es gab kein schimmel oder Ungeziefer.