Ratings based on 3 Verified Reviews
They paid and stayed. We double-checked.
5.0 Room cleanliness
5.0 Service & staff
5.0 Room comfort
5.0 Hotel condition
They paid and stayed.
for Getaway With Friendsby AM from Palo Alto
Posted Apr 7, 2014 on Hotels.com
Excellent overall. Service was superb. Attended to all our needs . Arranged for private tours. Location away from the busy congested West Lake .
for Couplesby Michael from Singapore
Posted Feb 25, 2014 on Hotels.com
Banyan tree never fails to impress. Service is impeccable and surrounding environment is very conducive for a getaway from the urban life.
for Couplesby Patrick from Walnut, CA
Great Getaway ResortPosted Oct 4, 2013
Pros: Quality of resort and the staff. Excellent spa and tea house.
Cons: More food outlets or more information on food outlets in the area. We were disappointed with some of the guests - noisy kids and adults and spitting.
Location: Adjacent to peaceful wet lands. Nearby hotels provide more food choices. 30 min from famous West Lake.
Thoroughly enjoyed our anniversary vacation at this excellent resort. Staff were all friendly and attentive and made us fell right at home. Really liked the rustic feel of an ancient Chinese village. Used the spa three times and the service was phenomenal! Found the tea house on the last day and had two great meals there!