Ratings based on 3 Verified Reviews

They paid and stayed. We double-checked.
3.7 out of 5
4.7 Room cleanliness
4.0 Service & staff
3.7 Room comfort
4.3 Hotel condition
They paid and stayed.
We double-checked.
3 out of 5
by A verified traveler

Decent hotel, but internet and house keeping so so

Posted Jul 22, 2010 on Hotels.com
We travel to this city every 2-3 months and stayed at this hotel 3 times so far, each time about 1-2 weeks. My previous experiences with this hotel were satisfactory. However, this time, it was really frustrating. Main reason we chose this one was for the internet access. I have had really really frustrating experience with internet at this hotel. Most secure (https) websites wont work. http site speed is so so - goes on and off. I've changed room because of this, but that didn't help. House keeping is so so. They are skimping on re-filling complementary supplies like water, stirrers, bath wear etc. Will try a different hotel next time.
4 out of 5
by A verified traveler from California

Nice clean hotel; good price, location

Posted May 18, 2010 on Hotels.com
I've stayed here couple of times this year. It's a nice clean hotel. Breakfast is good with the custom made omlettes. Location is more residential than commercial. It isn't in a downtown area. You won't find many major eateries or shops around. However, they are all within 5-10min taxi drive. Back to hotel, however, I've felt the room being hot in the morning. I think they turn off the A/C early in the mornings. There is only one english speaking person in the staff at any give time at the frontdesk. And a colleague complained the water wasn't hot enough during morning peak shower time. Other than those minor issues, you can't find a better hotel than this for the price. Western style hotels with same comfort level are all almost double this price. So, we looked at all the hotels and came back to this one on the second time.
4 out of 5
for Families
by A verified traveler from SHANGHAI CHINA


Posted Apr 8, 2010
The room and services is good, customer can make the choice of pillow......, perfect experience, the location is not as close as expected. Took a taxi to XIhu at RMB20.