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Room type

Deluxe Room, 1 King Bed

Max Occupancy: 3 guests (up to 2 children)

Premier Room, 1 King Bed

Max Occupancy: 3 guests (up to 2 children)

Premier Room, 2 Queen Beds

Max Occupancy: 3 guests (up to 2 children)

Grand Premier Room 1 King bed

Max Occupancy: 3 guests (up to 2 children)

Executive Room, 1 King Bed

Max Occupancy: 3 guests (up to 2 children)

Suite, 1 King Bed

Max Occupancy: 3 guests (up to 2 children)

Villa, 3 Bedrooms (Ambassador)

Max Occupancy: 9 guests (up to 8 children)

Grand Premier Room, 2 Queen Beds

Max Occupancy: 3 guests (up to 2 children)

Deluxe Room, 2 Queen Beds

Max Occupancy: 3 guests (up to 2 children)

Family-friendly Hangzhou hotel in West Lake with 2 restaurants

Location

This family-friendly Hangzhou hotel is located in the historical district, within 1 mi (2 km) of Hangzhou Botanical Garden, Yui Fei Temple, and Su Di Causeway. Xiling Seal Engraves Society and Zhejiang University are also within 1 mi (2 km).

Hotel Features

This smoke-free hotel features 2 restaurants, a full-service spa, and an indoor pool. Train station pick-up is free. Other amenities include an outdoor pool, a fitness center, and a bar/lounge.

Room Amenities

All 78 rooms feature thoughtful touches like espresso makers and slippers, plus iPod docks and LCD TVs with satellite channels. Other amenities available to guests include 24-hour room service, WiFi, and wired Internet.

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Hotel Amenities

Hotel Amenities

In addition to a full-service spa, Four Seasons Hotel Hangzhou at West Lake features an indoor pool and an outdoor pool. Dining is available at one of the hotel's 2 restaurants. A bar/lounge is on site where guests can unwind with a drink. Public areas are equipped with high-speed wireless Internet access (surcharge).

This 5-star property offers access to a business center. Event facilities measuring 5543 square feet (515 square meters) include conference space. This luxury hotel also offers a fitness center, spa services, and a children's club. For a surcharge, a roundtrip airport shuttle during limited hours is offered to guests.

Four Seasons Hotel Hangzhou at West Lake is a smoke-free property.

  • Number of restaurants - 2
  • Full-service spa
  • Indoor pool
  • Outdoor pool
  • Bar/lounge
  • Fitness facilities
  • Children's club
  • Free train station pickup
  • Breakfast available (surcharge)
  • WiFi (surcharge)
  • Airport transportation (surcharge)
  • Spa treatment room(s)
  • Spa services on site
  • Business center
  • Conference space
  • Conference space size (feet) - 5543
  • Conference space size (meters) - 515
  • Number of meeting rooms - 4
  • Babysitting or childcare
  • Dry cleaning/laundry service
  • 24-hour front desk
  • Express check-in
  • Express check-out
  • Tours/ticket assistance
  • Multilingual staff
  • Garden
  • Porter/bellhop
  • Safe-deposit box at front desk
  • ATM/banking
  • Elevator/lift
  • Smoke-free property
  • Number of buildings/towers - 1
  • Number of floors - 2
  • Total number of rooms - 78
  • Year Built 2010
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Family Friendly Amenities

  • Indoor pool
  • Outdoor pool
  • DVD player
  • Babysitting or childcare

Internet

Available in all rooms: Wireless internet access (100 CNY per 24 hours surcharge), Wired internet access (100 CNY per 24 hours surcharge)

Available in some public areas: Wireless internet access (100 CNY per 24 hours surcharge)

Room Amenities

  • WiFi (surcharge)
  • Wired high-speed Internet access (surcharge)
  • iPod docking station
  • Room service (24 hours)
  • LCD TV
  • Satellite TV service
  • DVD player
  • Separate bathtub and shower
  • Espresso maker
  • Coffee/tea maker
  • Daily housekeeping
  • Turndown service
  • Free bottled water
  • Hair dryer
  • Slippers
  • Designer toiletries
  • Phone
  • Desk
  • Private bathroom
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Where to Eat

Breakfast is available for a surcharge each morning.

WLB Restaurant - Overlooking the garden, this fine-dining restaurant serves breakfast, lunch, and dinner. Guests can enjoy alfresco dining (weather permitting). A children's menu is available. Reservations are required.

Jin Sha Chinese Resaurant - Overlooking the pool and garden, this restaurant serves lunch and dinner. Guests can enjoy alfresco dining (weather permitting). Reservations are required.

24-hour room service is available.

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Nearby Things to Do

An indoor pool and an outdoor pool are on site. Other recreational amenities include a fitness center and complimentary bicycles.

The recreational activities listed below are available either on site or nearby; fees may apply.

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Spa Services

Guests can pamper themselves with a trip to the onsite spa, which has 9 treatment rooms. Services include facials, body wraps, body scrubs, and body treatments. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy.

Accessibility

To make requests for specific accessibility needs, complete the “Special or Accessibility Requests" section of “Trip Preferences" when you book your hotel.

Hotel Policies

Check-in

Minimum check-in age is 18

Check-in time starts at 3 PM

Check-out

Check-out time is noon

Payment types

You need to know

Extra-person charges may apply and vary depending on hotel policy.

Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

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Fees

The following fees and deposits are charged by the property at time of service, check-in, or check-out.
  • Breakfast fee: CNY 188 per person (approximately)
  • Fee for in-room wireless Internet: CNY 100 (for 24 hours, rates may vary)
  • Fee for in-room high-speed Internet (wired): CNY 100 (for 24 hours, rates may vary)
  • Fee for wireless Internet in public areas: CNY 100 (for 24 hours, rates may vary)
  • Airport shuttle fee: CNY 600
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

We should mention

This property offers transfers from the airport and train station (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation.

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