Book your room at Four Seasons Hotel Hangzhou at West Lake

Room type

Deluxe Room, 2 Queen Beds

Max Occupancy: 3 guests (up to 2 children)

Deluxe Room, 1 King Bed

Max Occupancy: 3 guests (up to 2 children)

Premier Room, 2 Queen Beds

Max Occupancy: 3 guests (up to 2 children)

Premier Room, 1 King Bed

Max Occupancy: 3 guests (up to 2 children)

Grand Premier Room 1 King bed

Max Occupancy: 3 guests (up to 2 children)

Villa, 3 Bedrooms (Ambassador)

Max Occupancy: 6 guests (up to 5 children)

Executive Room, 1 King Bed

Max Occupancy: 3 guests (up to 2 children)

Suite, 1 King Bed

Max Occupancy: 3 guests (up to 2 children)

Grand Premier Room, 2 Queen Beds

Max Occupancy: 3 guests (up to 2 children)

Family-friendly Hangzhou hotel in Xihu with 2 restaurants

Location

This family-friendly Hangzhou hotel is located in the historical district, within 1 mi (2 km) of Hangzhou Botanical Garden, Yui Fei Temple, and Su Di Causeway. Xiling Seal Engraves Society and Zhejiang University are also within 1 mi (2 km).

Hotel Features

This smoke-free hotel features 2 restaurants, a full-service spa, and an indoor pool. Train station pick-up is free. Other amenities include an outdoor pool, a fitness center, and a bar/lounge.

Room Amenities

All 78 rooms feature thoughtful touches like espresso makers and slippers, plus iPod docks and LCD TVs with satellite channels. Other amenities available to guests include 24-hour room service, WiFi, and wired Internet.

At your hotel

At your hotel

In addition to a full-service spa, Four Seasons Hotel Hangzhou at West Lake features an indoor pool and an outdoor pool. Dining is available at one of the hotel's 2 restaurants. A bar/lounge is on site where guests can unwind with a drink. Public areas are equipped with high-speed wireless Internet access (surcharge).

This 5-star property offers access to a business center. Event facilities measuring 5543 square feet (515 square meters) include conference space. This luxury hotel also offers a fitness center, spa services, and a children's club. For a surcharge, a roundtrip airport shuttle during limited hours is offered to guests.

Four Seasons Hotel Hangzhou at West Lake is a smoke-free property.

  • 24-hour front desk
  • Total number of rooms - 78
  • Number of floors - 2
  • Babysitting or childcare
  • Conference space
  • Dry cleaning/laundry service
  • Express check-in
  • Express check-out
  • Fitness facilities
  • Airport transportation (surcharge)
  • Full-service spa
  • Tours/ticket assistance
  • Spa treatment room(s)
  • ATM/banking
  • Multilingual staff
  • Porter/bellhop
  • Safe-deposit box at front desk
  • Conference space size (feet) - 5543
  • Train station pickup (complimentary)
  • Smoke-free property
  • Number of buildings/towers - 1
  • Spa services on site
  • Indoor pool
  • Bar/lounge
  • Breakfast available (surcharge)
  • Business center
  • Elevator/lift
  • Wireless Internet access - surcharge
  • Children's club
  • Garden
  • Year Built 2010
  • Number of restaurants - 2
  • Conference space size (meters) - 515
  • Number of meeting rooms - 4
  • Outdoor pool
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Stay connected

Available in all rooms: Wireless internet access (100 CNY per 24 hours surcharge), Wired internet access (100 CNY per 24 hours surcharge)

Available in some public areas: Wireless internet access (100 CNY per 24 hours surcharge)

In your room

  • DVD player
  • Phone
  • Coffee/tea maker
  • Hair dryer
  • Slippers
  • Complimentary bottled water
  • Satellite TV service
  • Daily housekeeping
  • Turndown service
  • Private bathroom
  • Designer toiletries
  • Separate bathtub and shower
  • LCD TV
  • Desk
  • iPod docking station
  • Wireless Internet access (surcharge)
  • Wired high-speed Internet access (surcharge)
  • Room service (24 hours)
  • Espresso maker
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Eat and drink

Breakfast is available for a surcharge each morning.

WLB Restaurant - Overlooking the garden, this fine-dining restaurant serves breakfast, lunch, and dinner. Guests can enjoy alfresco dining (weather permitting). A children's menu is available. Reservations are required.

Jin Sha Chinese Resaurant - Overlooking the pool and garden, this restaurant serves lunch and dinner. Guests can enjoy alfresco dining (weather permitting). Reservations are required.

24-hour room service is available.

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Play

An indoor pool and an outdoor pool are on site. Other recreational amenities include a fitness center and complimentary bicycles.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Golfing nearby
  • Complimentary bicycles on site
  • Aerobics on site
  • Yoga classes/instruction on site
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Relax

Guests can pamper themselves with a trip to the onsite spa, which has 9 treatment rooms. Services include facials, body wraps, body scrubs, and body treatments. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy.

  • Number of treatment rooms 9
  • Manicures and pedicures
  • Body wraps
  • Body scrubs
  • Aromatherapy treatments
  • Hydrotherapy treatments
  • Body treatments
  • Facial treatments

Accessibility

To make requests for specific accessibility needs, complete the “Special or Accessibility Requests" section of “Trip Preferences" when you book your hotel.

  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower

The fine print for Four Seasons Hotel Hangzhou at West Lake

When you arrive

Minimum check-in age is 18

Check-in time starts at 3 PM

When you leave

Check-out time is noon

How you can pay

You need to know

Extra-person charges may apply and vary depending on hotel policy.

Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

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Fees

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We should mention

This property offers transfers from the airport and train station (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation.

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