Book your room at Four Seasons Hotel Hangzhou at West Lake
Deluxe Room, 2 Queen BedsMax Occupancy: 3 guests (up to 2 children)
Premier Room, 1 King BedMax Occupancy: 3 guests (up to 2 children)
Premier Room, 2 Queen BedsMax Occupancy: 3 guests (up to 2 children)
Grand Premier Room 1 King bedMax Occupancy: 3 guests (up to 2 children)
Grand Premier Room, 2 Queen BedsMax Occupancy: 3 guests (up to 2 children)
Executive Room, 1 King BedMax Occupancy: 3 guests (up to 2 children)
Suite, 1 King BedMax Occupancy: 3 guests (up to 2 children)
Villa, 3 Bedrooms (Ambassador)Max Occupancy: 6 guests (up to 5 children)
Deluxe Room, 1 King BedMax Occupancy: 3 guests (up to 2 children)
5-star family-friendly hotel with 2 restaurants in Hangzhou (West Lake)
This family-friendly hotel is located in Hangzhou (West Lake), close to Hangzhou Botanical Garden, Quyuan Park, and Yui Fei Temple. Also nearby are Su Di Causeway and Solitary Hill.
In addition to 2 restaurants, Four Seasons Hotel Hangzhou at West Lake features an indoor pool. Other amenities include a full-service spa and a bar/lounge.
LCD televisions come with satellite channels. Guestrooms also feature iPod docking stations, wireless Internet access (surcharge), and high-speed (wired) Internet access (surcharge).Information missing or incorrect? Tell us!
Four Seasons Hotel Hangzhou at West Lake
In addition to a full-service spa, Four Seasons Hotel Hangzhou at West Lake features an indoor pool and an outdoor pool. Dining is available at one of the hotel's 2 restaurants. A bar/lounge is on site where guests can unwind with a drink. Public areas are equipped with high-speed wireless Internet access (surcharge).
This 5-star property offers access to a business center. Event facilities measuring 5543 square feet (515 square meters) include conference space. This luxury hotel also offers a fitness center, spa services, and a children's club. For a surcharge, a roundtrip airport shuttle during limited hours is offered to guests.
Four Seasons Hotel Hangzhou at West Lake is a smoke-free property.
- 24-hour front desk
- Total number of rooms - 78
- Number of floors - 2
- Babysitting or childcare
- Conference space
- Dry cleaning/laundry service
- Express check-in
- Express check-out
- Fitness facilities
- Airport transportation (surcharge)
- Full-service spa
- Tours/ticket assistance
- Spa treatment room(s)
- Multilingual staff
- Safe-deposit box at front desk
- Conference space size (feet) - 5543
- Train station pickup (complimentary)
- Smoke-free property
- Number of buildings/towers - 1
- Spa services on site
- Indoor pool
- Breakfast available (surcharge)
- Business center
- Wireless Internet access - surcharge
- Children's club
- Year Built 2010
- Number of restaurants - 2
- Conference space size (meters) - 515
- Number of meeting rooms - 4
- Outdoor pool
Available in all rooms: Wireless internet access (100 CNY per 24 hours surcharge), Wired internet access (100 CNY per 24 hours surcharge)
Available in some public areas: Wireless internet access (100 CNY per 24 hours surcharge)
- DVD player
- Coffee/tea maker
- Hair dryer
- Complimentary bottled water
- Satellite TV service
- Daily housekeeping
- Turndown service
- Designer toiletries
- Private bathroom
- Separate bathtub and shower
- LCD TV
- Wireless Internet access (surcharge)
- Wired high-speed Internet access (surcharge)
- iPod docking station
- Room service (24 hours)
- Espresso maker
Where to Eat
Breakfast is available for a surcharge each morning.
WLB Restaurant - Overlooking the garden, this fine-dining restaurant serves breakfast, lunch, and dinner. Guests can enjoy alfresco dining (weather permitting). A children's menu is available. Reservations are required.
Jin Sha Chinese Resaurant - Overlooking the pool and garden, this restaurant serves lunch and dinner. Guests can enjoy alfresco dining (weather permitting). Reservations are required.
24-hour room service is available.
Nearby Things to Do
An indoor pool and an outdoor pool are on site. Other recreational amenities include a fitness center and complimentary bicycles.
The recreational activities listed below are available either on site or nearby; fees may apply.
- Golfing nearby
- Complimentary bicycles on site
- Aerobics on site
- Yoga classes/instruction on site
Guests can pamper themselves with a trip to the onsite spa, which has 9 treatment rooms. Services include facials, body wraps, body scrubs, and body treatments. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy.
- Number of treatment rooms 9
- Manicures and pedicures
- Body wraps
- Body scrubs
- Aromatherapy treatments
- Hydrotherapy treatments
- Body treatments
- Facial treatments
To make requests for specific accessibility needs, complete the “Special or Accessibility Requests" section of “Trip Preferences" when you book your hotel.
- Accessible bathroom
- In-room accessibility
- Roll-in shower
Minimum check-in age is 18
Check-in time starts at 3 PM
Check-out time is noon
You need to know
Extra-person charges may apply and vary depending on hotel policy.
Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
- Breakfast fee: CNY 188 per person (approximately)
- Fee for in-room wireless Internet: CNY 100 (for 24 hours, rates may vary)
- Fee for in-room high-speed Internet (wired): CNY 100 (for 24 hours, rates may vary)
- Fee for wireless Internet in public areas: CNY 100 (for 24 hours, rates may vary)
- Airport shuttle fee: CNY 600
We should mention
This property offers transfers from the airport and train station (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation.