Availability: Four Seasons Hotel Hangzhou at West Lake
Deluxe Room, 2 Queen BedsMax Occupancy: 3 guests (up to 2 children)
Grand Premier Room, 2 Queen BedsMax Occupancy: 3 guests (up to 2 children)
Grand Premier Room 1 King bedMax Occupancy: 3 guests (up to 2 children)
Premier Room, 2 Queen BedsMax Occupancy: 3 guests (up to 2 children)
Premier Room, 1 King BedMax Occupancy: 3 guests (up to 2 children)
Executive Room, 1 King BedMax Occupancy: 3 guests (up to 2 children)
Suite, 1 King BedMax Occupancy: 3 guests (up to 2 children)
Deluxe Room, 1 King BedMax Occupancy: 3 guests (up to 2 children)
5-star family-friendly hotel with 2 restaurants in Hangzhou (Xihu)
This family-friendly hotel is located in Hangzhou (Xihu), close to Hangzhou Botanical Garden, Quyuan Park, and Yui Fei Temple. Also nearby are Su Di Causeway and Solitary Hill.
In addition to 2 restaurants, Four Seasons Hotel Hangzhou at West Lake features an indoor pool. Other amenities include a full-service spa and a bar/lounge.
LCD televisions come with satellite channels. Guestrooms also feature iPod docking stations, wireless Internet access (surcharge), and high-speed (wired) Internet access (surcharge).Information missing or incorrect? Tell us!
Four Seasons Hotel Hangzhou at West Lake Amenities
In addition to a full-service spa, Four Seasons Hotel Hangzhou at West Lake features an indoor pool and an outdoor pool. Dining is available at one of the hotel's 2 restaurants. A bar/lounge is on site where guests can unwind with a drink. Public areas are equipped with high-speed wireless Internet access (surcharge).
This 5-star property offers access to a business center. Event facilities measuring 5543 square feet (515 square meters) include conference/meeting rooms. This luxury hotel also offers a fitness center, spa services, and a children's club. For a surcharge, a roundtrip airport shuttle during limited hours is offered to guests. Onsite parking is complimentary.
Four Seasons Hotel Hangzhou at West Lake is a smoke-free property.
- 24-hour front desk
- Total number of rooms - 78
- Number of floors - 2
- Babysitting or childcare
- Multiple large conference rooms
- Dry cleaning/laundry service
- Express check-in
- Express check-out
- Fitness facilities
- Airport transportation (surcharge)
- Full-service health spa
- Tours/ticket assistance
- Massage - spa treatment room(s)
- Multilingual staff
- Safe-deposit box at front desk
- Meeting facilities size (feet) - 5543
- Train station pickup (complimentary)
- Smoke-free property
- Number of buildings/towers - 1
- Spa services on site
- Swimming pool - indoor
- Breakfast available (surcharge)
- Business center
- Wireless Internet access - surcharge
- Children's club
- Room service (24 hours)
- Meeting facilities size (meters) - 515
- Number of meeting rooms - 4
- Year Built 2010
- Number of restaurants - 2
- Swimming pool - outdoor
Available in all rooms: Wireless Internet access (surcharge) , Wired high-speed Internet access (surcharge)
Available in some public areas: Wireless Internet access - surcharge
- Room Amenities
- DVD player
- Coffee/tea maker
- Hair dryer
- Complimentary bottled water
- Satellite TV service
- Daily housekeeping
- Turndown service
- Private bathroom
- Designer toiletries
- Separate bathtub and shower
- LCD TV
- Wireless Internet access (surcharge)
- Wired high-speed Internet access (surcharge)
- iPod docking station
- Espresso maker
Breakfast is available for a surcharge each morning.
WLB Restaurant - Overlooking the garden, this fine-dining restaurant serves breakfast, lunch, and dinner. Guests can enjoy alfresco dining (weather permitting). A children's menu is available. Reservations are required.
Jin Sha Chinese Resaurant - Overlooking the pool and garden, this restaurant serves lunch and dinner. Guests can enjoy alfresco dining (weather permitting). Reservations are required.
24-hour room service is available.
An indoor pool and an outdoor pool are on site. Other recreational amenities include a fitness center and complimentary bicycles.
The recreational activities listed below are available either on site or nearby; fees may apply.
- Golfing nearby
- Complimentary bicycles on site
- Aerobics on site
- Yoga classes/instruction on site
Guests can pamper themselves with a trip to the onsite spa, which has 9 treatment rooms. Services include facials, body wraps, body scrubs, and body treatments. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy.
- Number of treatment rooms 9
- Manicures and pedicures
- Body wraps
- Body scrubs
- Aromatherapy treatments
- Hydrotherapy treatments
- Body treatments
- Facial treatments
To make requests for specific accessibility needs, complete the “Special or Accessibility Requests" section of “Trip Preferences" when you book your hotel.
- Accessible bathroom
- In-room accessibility
- Roll-in shower
Four Seasons Hotel Hangzhou at West Lake Policies & Fees
Minimum check-in age is 18
Check-in time starts at 3 PM
Check-out time is noon
- Payment types
Accepted at this hotel: Diners Club, JCB International, MasterCard, Visa, American Express
Extra-person charges may apply and vary depending on hotel policy.
Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
- The following fees and deposits are charged by the property at time of service, check-in, or check-out.
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
- Breakfast fee: CNY 188 per person (approximately)
- Fee for in-room wireless Internet: CNY 100 (for 24 hours, rates may vary)
- Fee for in-room high-speed Internet (wired): CNY 100 (for 24 hours, rates may vary)
- Fee for wireless Internet in public areas: CNY 100 (for 24 hours, rates may vary)
- Airport shuttle fee: CNY 600
- Additional Details
This property offers transfers from the airport and train station (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation.
Book a stay in a Suite Offer rate plan March 10 - September 15, 2014 for travel during the same period and receive the following:
- Roundtrip transfer service to/from Hanghzou Xiaoshan Airport, Hangzhou Railway Station, or Hangzhou East Railway Station
- Daily breakfast for 2
CNY 600 Hotel Credit Offer
Book a stay in CNY 600 Resort Credit rate plan March 10 - September 15, 2014 for travel June 15 - September 15, 2014 and receive a CNY 600 hotel credit per room/stay.
Must book CNY 600 Hotel Credit to receive benefits. Full details at check-in. Hotel credit is applicable to incidental charges incurred at the hotel only during guest's stay. Unused credit cannot be redeemed for cash. Blackout dates: September 5-8, 2014. Other restrictions may apply.