Availability: Four Seasons Hotel Hangzhou at West Lake

Please enter your travel dates.

Room type
Sort room rates by:
Best Value!

Premier Room, 2 Queen Beds

Two Queen Beds
700 square feet • Max Occupancy: 3 adults
Show room information

Premier Room, 1 King Bed

One King Bed
700 square feet • Max Occupancy: 3 adults
Show room information

Grand Premier Room, 1 King Bed

One King Bed
786 square feet • Max Occupancy: 3 adults
Show room information

Executive Grand Premier Room king

One King Bed
Unknown area • Max Occupancy: 3 adults
Show room information
Back to top

5-star family-friendly hotel with 2 restaurants in Hangzhou (Xihu)


This family-friendly hotel is located in Hangzhou (Xihu), close to Hangzhou Botanical Garden, Quyuan Park, and Yui Fei Temple. Also nearby are Su Di Causeway and Solitary Hill.

Hotel Features

In addition to 2 restaurants, Four Seasons Hotel Hangzhou at West Lake features an indoor pool. Other amenities include a full-service spa and a bar/lounge.

Room Amenities

LCD televisions come with satellite channels. Guestrooms also feature iPod docking stations, wireless Internet access (surcharge), and high-speed (wired) Internet access (surcharge).

Back to top


In addition to a full-service spa, Four Seasons Hotel Hangzhou at West Lake features an indoor pool and an outdoor pool. Dining is available at one of the hotel's 2 restaurants. A bar/lounge is on site where guests can unwind with a drink. Public areas are equipped with high-speed wireless Internet access (surcharge).

This 5-star property offers access to a business center and audiovisual equipment. Event facilities measuring 5543 square feet (515 square meters) include conference/meeting rooms and banquet facilities. This luxury hotel also offers a fitness center, spa services, and a children's club. For a surcharge, a roundtrip airport shuttle during limited hours is offered to guests. Complimentary parking is available on site.

Four Seasons Hotel Hangzhou at West Lake is a smoke-free property.

  • 24-hour front desk
  • Air-conditioned public areas
  • Total number of rooms - 78
  • Number of floors - 2
  • Audiovisual equipment
  • Babysitting or childcare
  • Beauty services
  • Multiple large conference rooms
  • Currency exchange
  • Dry cleaning/laundry service
  • Express check-in
  • Express check-out
  • Fitness facilities
  • Airport transportation (surcharge)
  • Full-service health spa
  • Tours/ticket assistance
  • Massage - spa treatment room(s)
  • ATM/banking
  • Multilingual staff
  • Free parking
  • Secure parking
  • Porter/bellhop
  • Safe-deposit box at front desk
  • Train station pickup (complimentary)
  • Meeting facilities size (feet) - 5543
  • Smoke-free property
  • Number of buildings/towers - 1
  • Banquet facilities
  • Spa services on site
  • Swimming pool - indoor
  • Bar/lounge
  • Breakfast available (surcharge)
  • Business center
  • Business services
  • Translation services
  • Elevator/lift
  • Wireless Internet access - surcharge
  • Children's club
  • Parking nearby (surcharge)
  • Parking nearby
  • Garden
  • Room service (24 hours)
  • Meeting facilities size (meters) - 515
  • Number of meeting/conference rooms - 4
  • Year Built 2010
  • Number of restaurants - 2
  • Swimming pool - outdoor
Show more


Available in all rooms: Wireless Internet access (surcharge), Wired high-speed Internet access (surcharge)

Available in some public areas: Wireless Internet access - surcharge


Free parking, Secure parking, Parking nearby, Parking nearby (surcharge)

Room Amenities
  • DVD player
  • Phone
  • Coffee/tea maker
  • Hair dryer
  • Slippers
  • Complimentary bottled water
  • Satellite TV service
  • Daily housekeeping
  • Turndown service
  • Designer toiletries
  • Private bathroom
  • Separate bathtub and shower
  • LCD TV
  • Desk
  • Wireless Internet access (surcharge)
  • Wired high-speed Internet access (surcharge)
  • iPod docking station
  • Espresso maker
Show all room amenities


Breakfast is available for a surcharge each morning.

WLB Restaurant - Overlooking the garden, this fine-dining restaurant serves breakfast, lunch, and dinner. Guests can enjoy alfresco dining (weather permitting). A children's menu is available. Reservations are required.

Jin Sha Chinese Resaurant - Overlooking the pool and garden, this restaurant serves lunch and dinner. Guests can enjoy alfresco dining (weather permitting). Reservations are required.

24-hour room service is available.

Show dining options


An indoor pool and an outdoor pool are on site. Other recreational amenities include a fitness center and complimentary bicycles.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Golfing nearby
  • Boating nearby
  • Tennis nearby
  • Complimentary bicycles on site
  • Swimming on site
  • Yoga classes/instruction on site
  • Aerobics on site
Show recreation options


Guests can pamper themselves with a trip to the onsite spa, which has 9 treatment rooms. Services include facials, body wraps, body scrubs, and body treatments. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy.

  • Number of treatment rooms 9
  • Manicures and pedicures
  • Body wraps
  • Body scrubs
  • Aromatherapy treatments
  • Hydrotherapy treatments
  • Body treatments
  • Facial treatments


To make requests for specific accessibility needs, complete the “Special or Accessibility Requests" section of “Trip Preferences" when you book your hotel.

  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
Back to top


Minimum check-in age is 18

Check-in time starts at 3 PM


Check-out time is noon

Payment types

Accepted at this hotel: American Express, Diners Club, JCB International, MasterCard, Visa


Extra-person charges may apply and vary depending on hotel policy.

Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

Show all policies

Show non-mandatory fees Hide

Additional Details

This property offers transfers from the airport and train station (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation.

Back to top

Suite Offer

Book a stay in a Suite Offer rate plan March 10 - September 15, 2014 for travel during the same period and receive the following:

  • Roundtrip transfer service to/from Hanghzou Xiaoshan Airport, Hangzhou Railway Station, or Hangzhou East Railway Station
  • Daily breakfast for 2
Must book the Suite Offer rate plan to receive benefits. Guests must provide arrival details to receive transfer service; hotel contact information is provided on the booking confirmation email. Taxes and gratuity may not be included. Blackout dates: March 16-June 14, 2014;and September 5-08, 2014. Other restrictions may apply.

CNY 600 Hotel Credit Offer

Book a stay in CNY 600 Resort Credit rate plan March 10 - September 15, 2014 for travel June 15 - September 15, 2014 and receive a CNY 600 hotel credit per room/stay.

Must book CNY 600 Hotel Credit to receive benefits. Full details at check-in. Hotel credit is applicable to incidental charges incurred at the hotel only during guest's stay. Unused credit cannot be redeemed for cash. Blackout dates: September 5-8, 2014. Other restrictions may apply.

Show more

Sorry, we seem to have had an issue loading our review content. Try again?