Ratings based on 32 Verified Reviews

They paid and stayed. We double-checked.
4.8 out of 5
100% of guests recommend
4.9 Room cleanliness
4.7 Service & staff
4.8 Room comfort
4.8 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Getaway With Friends
by A verified traveler

5星級的飯店

Posted Nov 14, 2014 on Hotels.com
飯店很棒 服務很舒適 金沙餐廳中菜 點心都不錯
5 out of 5
Recommended
for Business Travelers
by stellafrom 杭州

位置绝佳~景色优美

Posted Oct 23, 2014 on Hotels.com
看印象西湖极其方便,步行5分钟即到~推荐酒店中餐,需要提前预定位置,杭帮菜非常地道。另外是西湖荡舟服务,酒店码头附近景色幽美安静值得一去,但要注意做好好防蚊措施~
5 out of 5
Recommended
for Business Travelers
by A verified traveler

This traveler left a rating score only Posted Aug 7, 2014 on Hotels.com
5 out of 5
Recommended
for Families
by Tiffany Kuo

優質的服務,非常棒!

Posted Jul 31, 2014 on Hotels.com
從check in開始到check out, 讓我們全家感受到四季細緻貼心的服務,無論硬體設備或軟體人員服務都有高水準! 讓我們印象深刻, 下次還會來住!
5 out of 5
Recommended
for Families
by A verified traveler

Best hotel in Hangzhou!

Posted Jul 4, 2014 on Hotels.com
This is best hotel to stay for vacation and business. Room is big and bathroom is really clean. I like the noodle soup. It is very authentic of Hangzhou taste.
5 out of 5
Recommended
by ruanxqfrom chinasz

宽敞舒适的房间,园林式的酒店

Posted Jun 18, 2014 on Hotels.com
适合家庭渡假旅行,舒适温暖的住宿安排,房间结构特别好,房间很大,设施优良。特别喜欢酒店园林式的花园。遗憾没有乘坐酒店的游船,期待下次再次入住!感谢酒店员工提供的优质服务!
5 out of 5
Recommended
for Getaway With Friends
by A verified traveler

杭州旅遊首選

Posted May 26, 2014 on Hotels.com
西子湖四季酒店位在西湖旁邊絕佳的地點,所有的景點走路都可以到達,飯店服務品質尤其好,甚至在走廊擦肩都會向您問候,讓人備感溫馨。房間內的陳設讓人覺得舒適,備品等等也一應具全,床非常好睡。餐廳也很不錯,一定要去金莎廳大快朵頣!是我到西湖旅遊的唯一選擇。
5 out of 5
Recommended
for Everyone
by maryfrom new jersey

Beautiful location, unmatched quality

Posted May 4, 2014
The dinner, afternoon tea, and boat ride on the lake were extraordinary
5 out of 5
Recommended
for Families
by Lisafrom 台灣

服務極佳,

Posted Mar 31, 2014 on Hotels.com
餐廳飲食是住過的五星酒店裡少數精緻可口的,只可惜雙床房的兩張大床不是真正的大床,對帶孩子同住的家庭來說美中不足。
5 out of 5
Recommended
for Couples
by A verified traveler

Perfect Resort

Posted Feb 19, 2014 on Hotels.com
The hotel is an oasis for a romantic vacation in a city with much historical charm. The staff was extremely helpful and the service was what one would expect from a five-star hotel.