Ratings based on 80 Verified Reviews

They paid and stayed. We double-checked.
3.9 out of 5
96% of guests recommend
4.1 Room cleanliness
4.0 Service & staff
3.9 Room comfort
3.9 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Business Travelers
by Andrewfrom Perth

Value for money

Posted Nov 1, 2013 on Hotels.com
Very happy with free upgrade, breakfast offers many food choices
4 out of 5
Recommended
for Couples
by 季節from 香港

房間舒適

Posted Oct 12, 2013 on Hotels.com
位置佳,房間衛生舒適,空間夠大。
4 out of 5
Recommended
by kevinfrom macau

比預期要好

Posted Oct 7, 2013 on Hotels.com
老牌酒店,陳設無可避免地顯得陳舊,但服務,整潔度不俗,加上而酒店位置一流,整體來說也算不錯
4 out of 5
Recommended
for Everyone
by A verified traveler

Nice Hotel and very friendly staff

Posted Sep 24, 2013
The hotel staff was very friendly although they have difficulty to speak in English.
2 out of 5
Recommended
by A verified traveler

This traveler left a rating score only Posted Sep 16, 2013 on Hotels.com
4 out of 5
Recommended
for Families
by jean pierrefrom france

trés bien situé

Posted Sep 10, 2013 on Hotels.com
hotel proche du lac - personnel trés professionnel et aimable- restaurant du 1er étage trés moyen
4 out of 5
Recommended
for Everyone
by Silviafrom Indonesia

Great location

Posted Sep 5, 2013
We arrived at the hotel at 3 pm, the staff in the reception desk was very nice, but the check in process was too slow. We had to wait for 10 minutes there until she told us that the room hasn't ready yet, so we had to wait for another 15 minutes. Great things that she asked us politely to wait at the hotel lobby and served us with free coffee. The room is really big for a standard size and they provide drinking water tap too! This hotel is very close to West Lake and metro station. Just take bus number 504 that stops in front of the hotel to go to tourist sites such as Lei Feng Pagoda, 6 Harmonies Pagoda, etc.
3 out of 5
Recommended
for Couples
by CoolManfrom UK

It is an old hetel

Posted Sep 2, 2013 on Hotels.com
The service is good, but quite old, telephones are like going back to 60s, 70s of 20th century. One good thing is they allow you to call any number using their mobiles in China
4 out of 5
Recommended
for Families
by Travellersfrom Australia

Posted Sep 1, 2013 on Hotels.com
Great location, fantastic breakfast a must do...
5 out of 5
Recommended
for Families
by anngang21from 日本, 京都府京都市

家族連れに適している

Posted Aug 25, 2013
Pros: 立地は良い
Cons: 研修者スタッフが多いため、処理時間がかかります。
Location: 良い
対応が良く、清潔であり、チェックイン時間は若干かかりましたが、おすすめできるホテルです。日本人の宿泊者は多いため、安心できる。