Ratings based on 6 Verified Reviews

They paid and stayed. We double-checked.
3.8 out of 5
83% of guests recommend
4.5 Room cleanliness
3.7 Service & staff
3.8 Room comfort
3.3 Hotel condition
They paid and stayed.
We double-checked.
3 out of 5
for Everyone
by A verified traveler

Very convenient if slightly tired decor

Posted Aug 30, 2014
Pros: Location
Cons: Decor
Hotel in a great location near the Bund and well priced. D├ęcor old fashioned and staff a bit grumpy. Fitness centre equipment mostly not working. Breakfast average. Room clean and comfortable. Worth it for the location.
4 out of 5
by A verified traveler

Good Value

Posted Jun 6, 2014 on Hotels.com
Clean rooms and excellent service. I liked that the airport bus stops at the hotel, and that West Lake is a 10-15 minute walk.
5 out of 5
for Families
by Pimfrom Japan

Perfect location, well-maintained

Posted Mar 27, 2014 on Hotels.com
Airport bus stops right front of the hotel. Close to the city center. The hotel was very clean and well-maintained. I will definitely come back.
4 out of 5
for Business Travelers
by jdubbyafrom Melbourne

No hassle accommodation

Posted Oct 21, 2013 on Hotels.com
Overall this hotel was very comfortable and everything worked. The main area of improvement would be for some staff to have a little more English - not a lor, just a few key words pertinent to hotel environments.
4 out of 5
for Everyone
by A verified traveler

Better than expected

Posted Aug 26, 2013
Pros: There was nothing annoying about it - as a westerner in China you often find things that are "different" to what you expect but this place was nice
Cons: Location - bit far from the water front. If you are there just for business and don't mind taking a taxi it is fine, just a bit far to walk to the lak
This hotel is pretty nice. The entrance is very grand, and compared to a lot of china the condition is very good. Location wise it is a bit further from the lake front than you'd want if you are walking. For me on a bike it was ok but you have to go through a number of intersections. I used the pool which was a nice size, but pretty boring, nothing interesting or classy about it, just a pool.
3 out of 5
by Antoniofrom Brazil

well located

Posted Apr 24, 2013
Location: new the West lake
you arrive at the hotel with some bags, nobody help you, some guys still talking and you carry by himself