Room type

Standard Twin Room

Max Occupancy: 2 guests (up to 1 child, 1 infant)

Get an overview of this hotel4-star Hangzhou hotel in West Lake with 2 restaurants

Location

Located in West Lake, this hotel is 1.2 mi (2 km) from Wulin Square and 2.3 mi (3.7 km) from West Lake. Westlake Culture Plaza and Hangzhou Opera are also within 2 mi (3 km).

Hotel Features

2 restaurants, a fitness center, and a coffee shop/café are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include a spa tub, a sauna, and a business center.

Room Amenities

All 180 rooms offer free wired Internet, refrigerators, and TVs. Minibars, room service, and free newspapers are among the other amenities available to guests.

Hotel Amenities

Hotel Amenities

In addition to a spa tub, Hangzhou E M Grand Hotel features a sauna and a fitness center. Dining is available at one of the hotel's 2 restaurants and guests can grab coffee at the coffee shop/café. A business center is on site at this 4-star property.

High-speed wireless Internet access is complimentary. Event facilities measure 323 square feet (30 square meters). This business-friendly hotel also offers multilingual staff, room service (during limited hours), and a hair salon.

Hangzhou E M Grand Hotel is a smoke-free property.

  • 24-hour front desk
  • Business center
  • Coffee shop or café
  • Conference space size (feet) - 323
  • Conference space size (meters) - 30
  • Elevator/lift
  • Fitness facilities
  • Free WiFi
  • Hair salon
  • Multilingual staff
  • Number of buildings/towers - 1
  • Number of floors - 19
  • Number of meeting rooms - 4
  • Number of restaurants - 2
  • Porter/bellhop
  • Safe-deposit box at front desk
  • Sauna
  • Smoke-free property
  • Spa tub
  • Total number of rooms - 180
Show all hotel amenities

Family Friendly Amenities

  • Free Wi-Fi
  • Refrigerator
  • Rollaway/extra beds available

Internet

Available in all rooms: Free wired high-speed Internet

Available in some public areas: Free WiFi

Room Amenities

  • Free newspaper
  • Desk
  • Free wired high-speed Internet
  • In-room computer
  • Minibar
  • Pay movies
  • Phone
  • Private bathroom
  • Refrigerator
  • Rollaway/extra beds available
  • Room service (limited hours)
  • Television

Where to Eat

Onsite venue - This buffet restaurant serves breakfast, lunch, and dinner.

Onsite venue #2 - This restaurant specializes in Chinese cuisine and serves lunch and dinner.

Room service (during limited hours) is available.

Show dining options

Nearby Things to Do

Recreational amenities at the hotel include a spa tub, a sauna, and a fitness center.

Spa Services

  • Massages

Hotel Policies

Check-in

Check-in time starts at noon

Check-out

Check-out time is 1:30 PM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for CNY 180 per night.

You need to know

Extra-person charges may apply and vary depending on hotel policy.

Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

No cribs (infant beds) available

No pets or service animals allowed

Show all policies

Fees

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.
  • Breakfast fee: CNY 48 per person (approximately)
  • Rollaway bed fee: CNY 180 per night
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

We should mention

No pets and no service animals are allowed at this property.

Sorry, we seem to have had an issue loading our review content. Try again?