Ratings based on 159 Verified Reviews

They paid and stayed. We double-checked.
3.7 out of 5
92% of guests recommend
3.7 Room cleanliness
3.7 Service & staff
3.5 Room comfort
3.6 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom Kobe,JAPAN

地下鉄駅から4分ぐらい

Posted Jan 12, 2015
西湖周辺にはホテルが多く迷いましたが。価格を考慮しこのホテルにしました。コスパは良好です。朝食を食べなかったので、その質は分かりません。西湖は見えなくても、歩いて5-6分ですから問題ありません。 すぐ隣に、大きなマッサージ店があります。次回は行ってみたいですね。
4 out of 5
Recommended
for Business Travelers
by A verified travelerfrom Hong Kong

Nice service

Posted Jan 12, 2015
Pros: close to shopping mall and west lake within 10 minutes by walk
A bit noise because hotel are under some construction
5 out of 5
Recommended
for Everyone
by A verified travelerfrom chris m

Not too bad location

Posted Jan 2, 2015
Hotel staff is great. Hassle free experience and clean rooms. 10 minute walk to Xihu and the shopping areas.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom 日本

便利です

Posted Dec 22, 2014
Pros: 立地
Cons: 特に無し
Location: 西湖、徒歩10分位
地下鉄駅まで徒歩5分位で、西湖にも近く、徒歩圏内に料理店も多く便利な立地です。 部屋は清潔感もありビジネスでは十分だと思います
4 out of 5
Recommended
for Families
by A verified traveler

平海路上 交通還算方便

Posted Nov 25, 2014
整理客房的服務員非常有禮貌 讓我印象深刻 早餐內容上也尚可 大樓外觀雖然不新穎 但樓內應該都是重新裝修過的 所以整理來說 尚可接受
5 out of 5
Recommended
for Business Travelers
by A verified travelerfrom Cali, Colombia

Super hotel and in a very good location

Posted Nov 22, 2014
It's just one block away from the lake and the beautiful restaurants. If you are foreigner is a very good option for you to stay.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom Stuttgart

Business Konfort zu fairem Preis

Posted Oct 31, 2014
Pros: Zentrale Lage 400m zum See. Guter Komfort
Cons: Angabe der Koordinaten, weil die Position in der Expedia Karte nicht stimmt.
Location: Das Hotel liegt 200m östlich von der Metrostation Longxiangqiao an einer belebten 4 spurigen Strasse.
Das Hotel liegt 200m östlich von der Metrostation Longxiangqiao an einer belebten 4 spurigen Strasse. Die Zimmer nach Norden grenzen direkt an die Strasse und sind entsprechend laut. Die Zimmer nach Osten und Süden sind leiser, jedoch auch von der Sonne erwärmt. Die Zimmer nach Süden erreichen im Oktober noch eine Raumtemperatur von 25-29°C weil die Klimaanlage im Oktober nicht mehr betrieben wird, das Fenster eine große Glasfläche hatte, aber zum Lüften nur einen kleinen Spalt geöffnet werden konnte. Die Zimmer sind gut renoviert, Bäder ca. 2-6 Jahre alt, fast kein Schimmel an den Silikonfugen. Hotel ist gepflegt und sauber. Bettwäsche wird häufig (täglich?) gewechsel, Handtücher nach belieben. Frühstücksbuffet ist vielfältig (Obst, Toast, Kuchen, Nudel und Reisgerichte). Schallisolation zum Nachbarn könnte besser sein, man hörte Stimmen und TV.
Comment from Hotel Management
Nov 16, 2014 by Benjamin, Hotel Management
Dear guests, thanks for your patronage and comments. "Located in downtown, sitting beside the West Lake" is the best portrayal of the hotel. The hotel was the first to through ISO 9000 Certification. To Go Green and Save Green is what we always do. We strive to be the most cost-effective Hotel. And your feedback is quite important in our improvement process. We will continue to work hard and try our best to get your perfect score on your next visit. Wish you and your family a very happy tourist.
Comment from Hotel Management
Nov 16, 2014 by Benjamin, Hotel Management
Write your comment.Dear guests, thanks for your patronage and comments. "Located in downtown, sitting beside the West Lake" is the best portrayal of the hotel. The hotel was the first to through ISO 9000 Certification. To Go Green and Save Green is what we always do. We strive to be the most cost-effective Hotel. And your feedback is quite important in our improvement process. We will continue to work hard and try our best to get your perfect score on your next visit. Wish you and your family a very happy tourist.
3 out of 5
Recommended
for Everyone
by A verified travelerfrom Singapore

Walking distance to metro and Westlake

Posted Oct 28, 2014
Not so friendly check in staff. Like the location. And next to hotel there are 2 massage places. Tried the one just across the road and was great!
Comment from Hotel Management
Nov 17, 2014 by Benjamin, Hotel Management
Dear guests, thanks for your valuable comments and suggestions. “guests in Huachen warm and friendly forever" is our consistent aim. Your feedback is quite important in our continuous improvement process. We welcome all of your comments and suggestions. And also we will summarize and analysis what we do to improve and perfect our services so that to make your business or travel as feel in home.
Comment from Hotel Management
Nov 16, 2014 by Benjamin, Hotel Management
Dear guests, thanks for your valuable comments and suggestions. “guests in Huachen warm and friendly forever" is our consistent aim. Your feedback is quite important in our continuous improvement process. We welcome all of your comments and suggestions. And also we will summarize and analysis what we do to improve and perfect our services so that to make your business or travel as feel in home.
5 out of 5
Recommended
for Business Travelers
by A verified traveler

很不错

Posted Oct 28, 2014 on Hotels.com
酒店很不错,干净环境好
Comment from Hotel Management
Jan 17, 2015 by Benjmain, Hotel Management
尊敬的宾客,非常感谢您的光顾与点评,本饭店地理位置优越,交通便利,设施齐全,距离西湖咫尺之遥,更有湖景房及湖景餐厅一览西湖剪影,衷心期待您的再次光临,享受欧式后现代主义的智能化客房,带给您不一样的惊喜。
Comment from Hotel Management
Jan 17, 2015 by Benjmain, Hotel Management
尊敬的宾客,非常感谢您的光顾与点评,本饭店地理位置优越,交通便利,设施齐全,距离西湖咫尺之遥,更有湖景房及湖景餐厅一览西湖剪影,衷心期待您的再次光临,享受欧式后现代主义的智能化客房,带给您不一样的惊喜。
Comment from Hotel Management
Jan 17, 2015 by Benjmain, Hotel Management
尊敬的宾客,非常感谢您的光顾与点评,本饭店地理位置优越,交通便利,设施齐全,距离西湖咫尺之遥,更有湖景房及湖景餐厅一览西湖剪影,衷心期待您的再次光临,享受欧式后现代主义的智能化客房,带给您不一样的惊喜。
Comment from Hotel Management
Jan 17, 2015 by Benjmain, Hotel Management
尊敬的宾客,非常感谢您的光顾与点评,本饭店地理位置优越,交通便利,设施齐全,距离西湖咫尺之遥,更有湖景房及湖景餐厅一览西湖剪影,衷心期待您的再次光临,享受欧式后现代主义的智能化客房,带给您不一样的惊喜。
4 out of 5
Recommended
for Getaway With Friends
by hitomi_syjfrom 上海

绝佳的地点

Posted Oct 26, 2014 on Hotels.com
酒店地处位置很方便,对面走3分钟就是地铁,附近就是热闹的解放路等繁华地段。距离喜好景区不行也可以到达,酒店门口Y4、27路终点站。酒店设施齐全居住舒适,客房满意。下次还会入住。
Comment from Hotel Management
Jan 17, 2015 by Benjmain, Hotel Management
尊敬的宾客,非常感谢您的光顾与点评,本饭店地理位置优越,交通便利,设施齐全,距离西湖咫尺之遥,更有湖景房及湖景餐厅一览西湖剪影,衷心期待您的再次光临,享受欧式后现代主义的智能化客房,带给您不一样的惊喜。
Comment from Hotel Management
Jan 17, 2015 by Benjmain, Hotel Management
尊敬的宾客,非常感谢您的光顾与点评,本饭店地理位置优越,交通便利,设施齐全,距离西湖咫尺之遥,更有湖景房及湖景餐厅一览西湖剪影,衷心期待您的再次光临,享受欧式后现代主义的智能化客房,带给您不一样的惊喜。
Comment from Hotel Management
Jan 17, 2015 by Benjmain, Hotel Management
尊敬的宾客,非常感谢您的光顾与点评,本饭店地理位置优越,交通便利,设施齐全,距离西湖咫尺之遥,更有湖景房及湖景餐厅一览西湖剪影,衷心期待您的再次光临,享受欧式后现代主义的智能化客房,带给您不一样的惊喜。
Comment from Hotel Management
Jan 17, 2015 by Benjmain, Hotel Management
尊敬的宾客,非常感谢您的光顾与点评,本饭店地理位置优越,交通便利,设施齐全,距离西湖咫尺之遥,更有湖景房及湖景餐厅一览西湖剪影,衷心期待您的再次光临,享受欧式后现代主义的智能化客房,带给您不一样的惊喜。