Ratings based on 20 Verified Reviews

They paid and stayed. We double-checked.
4.2 out of 5
100% of guests recommend
4.5 Room cleanliness
4.0 Service & staff
4.2 Room comfort
4.1 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Business Travelers
by Catlinfrom Birmingham UK

Beautiful hotel in the heart of Hangzhou.

Posted Feb 5, 2015 on Hotels.com
This hotel was beautiful. I stayed for a few nights on my first business trip to Hangzhou and would return. The rooms were comfortable and the breakfast was nice. The location was great, right attached to a big shopping centre. Most of the staff were very, very helpful although some seemed a bit reserved. The bathroom was lovely and it had a great shower!
4 out of 5
Recommended
for Business Travelers
by A verified traveler

Direct connection to luxury mall

Posted Nov 4, 2014 on Hotels.com
Great location, connected to Hangzhou Tower Shopping City.
5 out of 5
Recommended
for Business Travelers
by A verified traveler

Connects to a luxury mega mall

Posted Nov 2, 2014 on Hotels.com
Located in the Hangzhou Tower Shopping City Tower A which directly connects to a mega mall. Definitely convenient location if you like middle-up shopping and foods.
4 out of 5
Recommended
for Business Travelers
by Tak Chiu

This traveler left a rating score only Posted Oct 27, 2014 on Hotels.com
4 out of 5
Recommended
by A verified traveler

Right in Hangzhou Tower Mall

Posted Sep 9, 2014 on Hotels.com
I have stayed here at this hotel on a number of occasions. I have been satisfied each and every time. This last time, they placed us on a lower floor and near very noisy neighbors. After complaining to the front desk at least 4 times, they finally sent someone to check the noise level. They moved us up to a higher floor and into a nicer room. For convenience and location, you can't beat the Hangzhou Tower Hotel.
4 out of 5
Recommended
by A verified traveler

Great Location

Posted Sep 9, 2014 on Hotels.com
This hotel is in a most convenient location. It is within a large shopping complex and is clean and safe. You should definately ask for a higher floor as it can be quite noisy on lower floors. When I was there, they were renovating the lower floors and the drilling would resonate up the walls. They were doing this in the wee hours of the morning as to not disturb business hours.
5 out of 5
Recommended
by Pandafrom Sydney

Great location

Posted May 21, 2014 on Hotels.com
Good location! Great for shopping!
4 out of 5
Recommended
by Joefrom Taipei

交通位置很方便

Posted May 17, 2014 on Hotels.com
浴室泡澡空間夠舒適
5 out of 5
Recommended
for Personal Event
by DMfrom Guangzhou

good location

Posted Apr 23, 2014 on Hotels.com
nice hotel , is near xihu
5 out of 5
Recommended
for Personal Event
by A verified traveler

酒店位置很好

Posted Mar 30, 2014 on Hotels.com
房间小但浴室挺大的 在杭州市中心 逛街也挺方便的 周边就有地铁 酒店服务人员服务态度很好。