Ratings based on 41 Verified Reviews
They paid and stayed. We double-checked.
4.3 Room cleanliness
4.1 Service & staff
4.4 Room comfort
4.3 Hotel condition
They paid and stayed.
by A verified traveler from Shanghai, China
Luxry hotel with less staffPosted May 4, 2015
Pros: The room is terrific, the views of lakes looks great.
Cons: The service should be improved. I sitting in coffee room for 20 minutes, nobody come to me even I requested a waiter, no one coming, really strange.
Location: Prices are expensive in this small town.
This a very luxry hotel with excellent views of Qiandao Lake. Clean, comfortable, but too noisy with local people. The numbers of hotel staff seems not enough to service so many guests, special in holiday. In a word, not too bad for vacations.
for Familiesby Kim from Shanghai
Holiday caosPosted Feb 26, 2015 on Hotels
Not very nice, tool me 30 min to check in and 55 min to check out cars parked every where and the food seams old. The breakfast was like a camp no service and the service I had was bad I ask the chef for omelet and then after 10 min he still giving the food to Chinese so I felt really bad?
Recommendedby A verified traveler
Posted Jan 25, 2015 on Hotels
for Familiesby A verified traveler from Los Angeles
Nice hotel next to the lake. Great View!Posted Dec 31, 2014
Location: next to thousand islands lake.
Enjoyed this hotel very much. Nice view, new building, friendly staff. We took a small private jet and it cost 1800 Yen for two islands that we visited (plus tickets to those islands). It's a pity however that there was no entertaining bar, even on Christmas Eve. The rooms we stayed were located on non-smoking floor, but however, there was slightly smell of cigarettes in the corridor and found a cigarette bud in the toilet when we first checked in. Apart from that, we love this hotel and will visit it again.
for Everyoneby A verified traveler from los angeles
Posted Oct 14, 2014
Wondeful customer service and a beautiful resort.
Recommendedby 点评 from 北京
酒店大堂气派，房间一般，早餐不错，服务较五星不及Posted Sep 19, 2014 on Hotels
Recommendedby 悠然酷侠 from 北京
依山傍水Posted Aug 15, 2014 on Hotels
Posted Aug 7, 2014 on Hotels
for Familiesby 깔깔소주 from 중국 소주
좋아요Posted Jun 12, 2014 on Hotels
호텔은 힐튼이니 다른말이 필요없구요 천도호는 공기도 물도 너무좋은 곳이네요 중국요리나 아시아요리 좋아하신다면 좋은가격에 질좋은 음식을 호텔 내에서 맛볼수있어요.
for Business Travelersby A verified traveler
Posted May 9, 2014 on Hotels