Ratings based on 2 Verified Reviews

They paid and stayed. We double-checked.
2.5 out of 5
3.5 Room cleanliness
4.0 Service & staff
3.0 Room comfort
3.0 Hotel condition
They paid and stayed.
We double-checked.
1 out of 5
Recommended
for Getaway With Friends
by A verified traveler

No room upon arrival

Posted Oct 10, 2013 on Hotels.com
Due to some "system failure" between Hotels.com and Ibis Xiasha there was no room available when we arrived, of course I have made the booking correct and paid online etc. Since the hotel was full we couldn't stay there and the staff was very helpful with finding a new hotel, arranged transport and paid all extra expenses. The map on Hotels.com didn't match the position of the hotel and therefor we had big trouble just to find the hotel. If you make a reservation, make sure to have your room confirmed from the hotel and not only Hotels.com.
4 out of 5
Recommended
by A verified travelerfrom Sydney Australia

Satisfactory option

Posted Nov 18, 2011
We arrived late and the hotel is some distance from the airport. However the rate is reasonable and Ibis standard as expected. Bed firm and comfortable. Staff were friendly and booked a taxi for early morning departure. There is free internet access on computers in the lobby which is a bonus. Just overnight stay so hard to give an accurate assessment.