Book your room at Hyatt Regency Hangzhou

Room type

Garden Room (Twin)

Max Occupancy: 3 guests (up to 1 child, 1 infant)

Garden Room (King)

Max Occupancy: 3 guests (up to 2 children, 1 infant)

Club Room (King)

Max Occupancy: 3 guests (up to 1 child, 1 infant)

Club Room (Twin)

Max Occupancy: 3 guests (up to 1 child, 1 infant)

Lake View Room (Twin)

Max Occupancy: 3 guests (up to 2 children)

Lake View Room (King)

Max Occupancy: 3 guests (up to 2 children, 1 infant)

Club Room Lake View (Twin)

Max Occupancy: 3 guests (up to 1 child, 1 infant)

Club Room Lake View (King)

Max Occupancy: 3 guests (up to 2 children)

Deluxe Room(King)

Max Occupancy: 3 guests (up to 2 children, 2 infants)

Guest Room (King)

Max Occupancy: 3 guests (up to 2 children)

Guest Room (Twin)

Max Occupancy: 3 guests (up to 2 children, 1 infant)

Family-friendly Hangzhou hotel in Hangzhou City Centre, near West Lake

Location

This family-friendly Hangzhou hotel is located in the historical district, within a 15-minute walk of Wushan Night Market, West Lake, and Former Residence of Sha Menghai. Xihu Tiandi and Westlake Yintai Shopping Mall are also within 1 mi (2 km).

Hotel Features

A full-service spa, an indoor pool, and a health club are available at this hotel. WiFi in public areas is free. Additionally, a bar/lounge, a coffee shop/café, and a sauna are onsite.

Room Amenities

All 390 rooms boast deep soaking tubs and offer WiFi and 24-hour room service. Wired Internet and minibars are standard, as are LCD TVs with satellite channels.

Hotel Amenities

Hotel Amenities

In addition to a full-service spa, Hyatt Regency Hangzhou features an indoor pool and a health club. The hotel offers a coffee shop/café. A bar/lounge is on site where guests can unwind with a drink. Public areas are equipped with complimentary high-speed wireless Internet access.

Business amenities at this 5-star property consist of a business center, limo/town car service, and meeting rooms. Event facilities include a conference center and conference space. This luxury hotel also offers a sauna, a steam room, and spa services. For a surcharge, the property provides a roundtrip airport shuttle (available on request) and a train station pick-up service.

  • 24-hour front desk
  • Airport transportation (surcharge)
  • Total number of rooms - 390
  • ATM/banking
  • Babysitting or childcare
  • Number of floors - 8
  • Bar/lounge
  • Breakfast available (surcharge)
  • Business center
  • Coffee shop or café
  • Complimentary newspapers in lobby
  • Conference space
  • Dry cleaning/laundry service
  • Elevator/lift
  • Express check-in
  • Express check-out
  • Full-service spa
  • Gift shops or newsstand
  • Hair salon
  • Health club
  • Free Wi-Fi
  • Limo or Town Car service available
  • Spa treatment room(s)
  • Meeting rooms
  • Multilingual staff
  • Porter/bellhop
  • Luggage storage
  • Safe-deposit box at front desk
  • Conference center
  • Year Built 2004
  • Number of restaurants -
  • Train station pickup (surcharge)
  • Sauna
  • Spa services on site
  • Steam room
  • Indoor pool
  • Wedding services
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Internet

Available in all rooms: Wireless internet access ( 45 CNY per 24-hour period ), Wired internet access ( 45 CNY per 24-hour period )

Available in some public areas: Free Wi-Fi

Room Amenities

  • Air conditioning
  • Complimentary newspaper
  • Climate control
  • Blackout drapes/curtains
  • Complimentary bottled water
  • Minibar
  • Coffee/tea maker
  • Daily housekeeping
  • Turndown service
  • Slippers
  • Bathrobes
  • Complimentary toiletries
  • Hair dryer
  • Separate bathtub and shower
  • Deep soaking bathtub
  • Desk
  • In-room safe
  • Satellite TV service
  • Iron/ironing board (on request)
  • Rollaway/extra beds available
  • Cribs/infant beds available
  • Wireless Internet access (surcharge)
  • Wired high-speed Internet access (surcharge)
  • Room service (24 hours)
  • LCD TV
  • Connecting/adjoining rooms available
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Where to Eat

Breakfast is available for a surcharge each morning.

28 Hubin Road - This restaurant serves lunch and dinner.

Cafe - This buffet restaurant serves breakfast, lunch, dinner, and brunch.

24-hour room service is available.

Show dining options

Nearby Things to Do

Recreational amenities at the hotel include an indoor pool, a health club, a sauna, and a steam room.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Bicycle rentals nearby
Show recreation options

Spa Services

Guests can pamper themselves with a trip to the onsite spa, which has 11 treatment rooms. Services include hot stone massages, sports massages, Swedish massages, and massages. The spa is equipped with a spa tub. A variety of treatment therapies are provided, including aromatherapy and reflexology.

  • Hot stone massage
  • Swedish massage
  • Reflexology
  • Sports massage
  • Number of treatment rooms 11
  • Manicures and pedicures
  • Body wraps
  • Body scrubs
  • Aromatherapy treatments
  • Spa tub in spa
  • Massages
  • Body treatments
  • Facial treatments
Show spa details

Accessibility

To make requests for specific accessibility needs, complete the “Special or Accessibility Requests" section of “Trip Preferences" when you book your hotel.

  • Accessible path of travel
  • Accessible bathroom
  • Roll-in shower

Hotel Policies

Check-in

Check-in time starts at 2 PM

Check-out

Check-out time is noon

Payment types

You need to know

Extra-person charges may apply and vary depending on hotel policy.

Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

Parking height restrictions apply

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Fees

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We should mention

This property offers transfers from the airport and train station (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

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